Andrew Toyota - Service Center

Always reliable I just dropped in when emergency lights went on and they were courteous and respectful and squeezed me in. No representative is ever condescending or I just dropped in when emergency lights went on and they were courteous and respectful and squeezed me in. No representative is ever condescending or impatient. John E. was especially helpful and nice. I would never know if the service is really needed but I trust them to not suggest a service that is not actually necessary. More

Customer Service Initially there was a pretty serious mishap, on behalf of one of the other customer representatives, however Lina Schmoldt went above and beyond to, e Initially there was a pretty serious mishap, on behalf of one of the other customer representatives, however Lina Schmoldt went above and beyond to, expediently, make amends and rectify the error. She was truly a pleasure to speak to and each engagement she made me feel that much better about the overall situation. Her winning personality and radiant smile makes her the real MVP! She was a pleasure in dealings, making me and my, Toyota Tundra, situation feel most important and respected. I wish that I could have allotted her 10 stars. She is a gem! Also Mr. Cody Wagner! Shout out to him for rectifying the situation as well! A truly winning young man! More

Up saled The person who first checked me in was nice & efficient . Was up saled for unnecessary wheel alignment work. You should of never left a print out of The person who first checked me in was nice & efficient . Was up saled for unnecessary wheel alignment work. You should of never left a print out of the alignment job results on the front seat showing that everything was within range before the unnecessary, recommended alignment work. I trusted Andrew's recommended repair work. More

Peace of Mind I am always greeted with Good morning and how is your days going? Why are you here? Very kind, pleasant, patient, and customer focused including makin I am always greeted with Good morning and how is your days going? Why are you here? Very kind, pleasant, patient, and customer focused including making certain that my car is cared for to highest degree. Excellent. More

Car maintenance. I rely on Andrew Toyota to tell me truthfully what is needed and to fix it right. I always call Willie to set up service. I rely on Andrew Toyota to tell me truthfully what is needed and to fix it right. I always call Willie to set up service. More

Thorough inspection We had a few problems with our van. They did a thorough inspection and found the causes. All was repaired in a timely manner. Thanks! We had a few problems with our van. They did a thorough inspection and found the causes. All was repaired in a timely manner. Thanks! More

Auto repair Poor customer service, car was returned full of grease inside and request for extras was not completed. Price was charged in full! Rude service people Poor customer service, car was returned full of grease inside and request for extras was not completed. Price was charged in full! Rude service people attempting to run everyone over as you’re pulling your car out! Customer for 20 years! This has happened far too many times now! Rude sales employee in show room as well! More

Service Thank you to the Toyota service team for working on my car. Thank you Mike for greeting me and getting me settled as I pulled into the garage. Thank you to the Toyota service team for working on my car. Thank you Mike for greeting me and getting me settled as I pulled into the garage. More

quick and laid back as usual I have been coming in for service with Willie Willet for many years and he always takes good care of me. Very personable, talk about the family and c I have been coming in for service with Willie Willet for many years and he always takes good care of me. Very personable, talk about the family and can joke around when exceptable. More

Crooks You blew my engine after replacing a radia3 and ensuring there were no other issues broke the bottowm frame taking the radiator out my car You blew my engine after replacing a radia3 and ensuring there were no other issues broke the bottowm frame taking the radiator out my car More