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This rating includes all service center reviews, with more weight given to recent reviews.
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3,809 Reviews of Andrew Toyota - Service Center
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May 04, 2020
Great service like always! Always satisfied when going to Andrew Toyota. Friendly courteous staff very accommodating. My car was ready in no time at all.I'll definitely be back! Andrew Toyota. Friendly courteous staff very accommodating. My car was ready in no time at all.I'll definitely be back! More
by al28
Verified CustomerEmployees Worked With
Other Employees :
Dan Rogers, Justin Gunther
May 04, 2020
Timeliness, quality of maintenance work, clear communication of why the work on the car is needed, great shuttle service, spaciousness and cleanliness of the waiting area, are all positives. I do communication of why the work on the car is needed, great shuttle service, spaciousness and cleanliness of the waiting area, are all positives. I do wish there were electrical outlets available to plug in cell phone recharges though. . More
by BOOKSMARTIST
Employees Worked With
May 03, 2020
Excellent Willie is on top of all my auto problems and they are taking care of immediately. Always find working with Willie to be of the utmost integrity. Willie is on top of all my auto problems and they are taking care of immediately. Always find working with Willie to be of the utmost integrity. More
by SAMNAUGGIE
Employees Worked With
May 02, 2020
Work was done quickly and competently. The service was done quickly even without an appointment and I was told a head of time of any additional work that was being recommended and the cost The service was done quickly even without an appointment and I was told a head of time of any additional work that was being recommended and the cost was reasonable. Also the waiting room was pleasant and you are near a market where I could use the time to do a little shopping. More
by BACHAR
Employees Worked With
May 02, 2020
Cody was terrific: knowledgeable, professional and personable. I highly recommend him and Andrew Toyota. Willie is a star, too! Wish you all the best; thanks. personable. I highly recommend him and Andrew Toyota. Willie is a star, too! Wish you all the best; thanks. More
by MMONE
May 01, 2020
They really work hard to make sure the customers are happy and satisfied with their purchase! I really appreciated Theresa hard work and time she spent with making my purchase a success! happy and satisfied with their purchase! I really appreciated Theresa hard work and time she spent with making my purchase a success! More
by Vanessa
Employees Worked With
Theresa C., Ken Davis
April 30, 2020
Oil change Always appreciate how Andrew Toyota updates me after my oil change and gives me info on what else needs to be done as well as how urgent it needs to g Always appreciate how Andrew Toyota updates me after my oil change and gives me info on what else needs to be done as well as how urgent it needs to get done. More
by JONATHANSHAFF
Employees Worked With
April 29, 2020
I have always had good experiences with the service department. I have no complaints I'm always in and out. Appreciate the cookies and the car wash also. department. I have no complaints I'm always in and out. Appreciate the cookies and the car wash also. More
by carolmuranaka
April 28, 2020
They set me up with a "free" oil change a month in advance. When I got there they said it would take an hour. I asked why it would take so long. They said because they had to do an inspection of the advance. When I got there they said it would take an hour. I asked why it would take so long. They said because they had to do an inspection of the vehicle. I denied the inspection hoping the service would be quicker. Turns out they didn't have any of the parts available to do a simple oil change on a car they sold me. The oil change ended up taking two and a half hours. I will never let them service another one of my cars ever. Bad service. I won't be back. More
by RED3BLUE5
Employees Worked With
April 28, 2020
Everyone in the service department is always great! It is terrific to have the confidence that everything is always professionally checked and I can count on having people that will prevent future probl It is terrific to have the confidence that everything is always professionally checked and I can count on having people that will prevent future problems from occurring. Dwayne D. (Director of service), Allan Goode (Service Manager), and Jim Hahn (service technician) given me the reason for driving all the way from Hartford to obtain outstanding service. Allen Rothman More
by ACRISQA1
Employees Worked With
Other Employees :
Jim Hahn, John Moore, Jared Johnson
