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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,807 Reviews

1,807 Reviews of Andrew Chevrolet - Service Center

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October 09, 2024

They should stop forgetting to perform services for customers when they come in for appointments. More

by DOTTIEP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Andrew Chevrolet responded

Thank you for your feedback. We apologize for the oversight regarding your service appointment. We take this seriously and will work to improve our processes to ensure a better experience in the future.

October 05, 2024

They figured out what I needed to have done and they took care of the problem More

by SUBURBANMAN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear that our team was able to identify and take care of your needs at Andrew Chevrolet. We appreciate your trust and look forward to assisting you again!

October 04, 2024

I went to Andrew Chevrolet to have the right front tire sensor replaced. Cost me $263 and change. I got in my car and the light for the sensor was still on. I'm 71yr old, living off of social security. I More

by dehotmama53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback. We're sorry to hear about your experience. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200 so we can address your concerns and work toward a resolution. Your satisfaction is important to us.

October 03, 2024

Mr. Michael Rivas is outstanding! Thank you Mr. Rivas for helping me resolve the issue with the extended warranty! More

by WILLKO23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Mr. Michael Rivas provided outstanding service in resolving your extended warranty issue. We appreciate your kind words and look forward to assisting you again at Andrew Chevrolet!

October 03, 2024

SERGY AND THE SERVICE TEAM IS AWESOME AND VERY HELPFUL AND I ALSO APPRECIATE THE ANDREW CHEVROLET DEALERSHIP 👍 More

by LFGATHINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Andrew Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Sergy and the service team provided you with awesome and helpful service at Andrew Chevrolet. We appreciate your support!

Oct 06, 2024 -

Andrew Chevrolet responded

Thank you for your kind words! We're glad to hear that Sergy and the service team were awesome and helpful. We appreciate your support for Andrew Chevrolet and look forward to serving you again!

October 03, 2024

Clean polite efforts and kind warm and welcoming professional communication services good Balance of Power and always on time. More

by wendellrjones55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Andrew Chevrolet responded

Thank you, Wendell! We're glad to hear you had a positive experience with our clean, professional service and timely communication at Andrew Chevrolet. We appreciate your feedback!

Oct 06, 2024 -

Andrew Chevrolet responded

Thank you, Wendell! We're glad to hear you had a positive experience with our clean and polite team, as well as our professional communication. We appreciate your feedback and look forward to serving you again at Andrew Chevrolet!

October 02, 2024

Service guys have been nothing bit unpleasant everytime I go in for an scheduled oil change, they act as if they are bothered More

by DWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Pelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Musil
5.0
This rating includes all reviews, with more weight given to recent reviews.
ST Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback, and we're sorry to hear about your experience. Please reach out to Neal Fiesler at 414-228-6200, and we'll work to address your concerns.

Oct 03, 2024 -

DWILKERSON98 responded

I never get a respond back even from the time i left a voicemail with the manager, that place is totally ridiculous its so unprofessional n unpleasant even a couple of sales guys are rude, they actually got mad becuz i didnt find a car i wanted then started talking to each other about me n giggling, lucky i met lucus who have veen not but professional and freindly that i bought 2 cars from him whole the pther2 sales guy looked at me real mean....i dont even wanna cone back to that place and i definitely wont recommend no one, i

September 30, 2024

They kept me informed. Fixed my vehicle and was very helpful. I was am very appreciative. More

by MaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Andrew Chevrolet responded

Thank you, Mary! We're glad to hear that you felt informed and appreciated our help at Andrew Chevrolet. We're happy to have fixed your vehicle and look forward to serving you again!

September 29, 2024

Dissatisfied, appointment made still, was told I had to wait 2 hrs., or longer, chrg. $ 165.00, I left went some place else More

by MRSGT.LITTLEBOSSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Turner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Oct 01, 2024 -

Andrew Chevrolet responded

Thank you for your feedback. We apologize for the inconvenience you experienced with your appointment at Andrew Chevrolet. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200 so we can address your concerns and work towards a better solution in the future.

September 28, 2024

I went from expecting a small repair to being told I needed a new engine. Not a big deal, it needs a new engine. Unfortunately, the second I was informed of that, the seedy salesman nonsense started and More

by AM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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