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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,807 Reviews

1,807 Reviews of Andrew Chevrolet - Service Center

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October 30, 2024

It was a nice and quick service call, I didn’t wait long at all. Thank you More

by MLWHITE1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear that your service call at Andrew Chevrolet was nice and quick, with minimal wait time. We appreciate your support!

October 30, 2024

Poor communication never contact me never gave the appraisal I waited 2 months for then towed my car More

by Jaebscotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Oct 31, 2024 -

Andrew Chevrolet responded

Hi, I'm sorry to hear about your experience at Andrew Chevrolet. Your feedback is important to us, and we take these concerns seriously. Please reach out to Service Director Neal Fiesler at 414-228-6200 so we can address this issue and work towards a resolution. Thank you for bringing this to our attention.

October 30, 2024

The warranty company asked for pics to determine if they would pay for the repairs. You guys failed to do so and simply stated we "put it back together" already. However, the picture request was before the More

by kirkendoll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Andrew Chevrolet responded

Hi, I’m sorry to hear about the issues you've encountered with your warranty claim at Andrew Chevrolet. Your feedback is valuable, and we want to resolve this matter. Please reach out to Service Director Neal Fiesler at 414-228-6200 so we can address your concerns. Thank you for bringing this to our attention.

October 30, 2024

Very nice employees, fast and efficient work done. I will be referring other people to Andrew Chevrolet. More

by Steve.counter25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Musil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Andrew Chevrolet responded

Thank you, Steve! We’re glad to hear that you had a positive experience with our team at Andrew Chevrolet. We appreciate your referrals and look forward to serving you again!

October 29, 2024

I am very please with the professionalism and timely service that was done in my vehicle. More

by Aebrooks09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear you were pleased with the professionalism and timely service at Andrew Chevrolet. We appreciate your support and look forward to serving you again!

October 28, 2024

I was overcharged for a transmission replacement. After buying a new $8k transmission, my vehicle was still not switching gears correctly. After several returns to service, I was forced to buy a new More

by RAYETTEBOSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neal Fiesler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 25, 2024

I have had nothing but great service from this dealership. Staff have been professional and kept the customer as their top priority rather than their bottom line. I look forward to being a repeat More

by AMANORAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your kind words! We're thrilled to hear you’ve had a great experience with us at Andrew Chevrolet. Our team is dedicated to putting our customers first, and we look forward to serving you again in the future!

Oct 26, 2024 -

Andrew Chevrolet responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team provided you with great service and prioritized your needs. Your satisfaction is our top priority, and we can’t wait to welcome you back as a repeat customer. If you need anything in the future, don’t hesitate to reach out!

October 23, 2024

Joel Turner was very nice, friendly and very helpful. I appreciate him going beyond trying to help me More

by hendersonchantal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Andrew Chevrolet responded

Thank you for your kind words, Chantal! We're thrilled to hear that Joel Turner provided you with friendly and helpful service. We appreciate your feedback and look forward to serving you again!

October 23, 2024

Outstanding customer service! They handled me with care and quite quickly. With it being my first time there! More

by Jahlilbrown24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Williams
Oct 24, 2024 -

Andrew Chevrolet responded

Thank you, Jahlil! We're thrilled to hear you had an outstanding experience at Andrew Chevrolet. We pride ourselves on providing quick and caring service, especially for our first-time customers. We look forward to seeing you again!

October 23, 2024

Tony was great help with my car. I did not feel like he was trying to give me the most expensive price. He gave me options and opinions. I do not know the other guys name but he is u More

by Zy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear that Tony provided you with great help and options for your car. It's wonderful to know that our team is friendly and helpful. We appreciate your support and look forward to assisting you again!

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