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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,836 Reviews
Call Service Center (414) 228-6200

1,836 Reviews of Andrew Chevrolet - Service Center

Sort by
January 08, 2025

friendly and helpful and clean and timely and respectful and helpful and listening and good cookies More

by OELERIJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Andrew Chevrolet responded

Thank you for your wonderful feedback! We’re so glad to hear that our team provided friendly, respectful, and helpful service in a clean and timely environment. It’s great to know you enjoyed the cookies as well! We look forward to seeing you again soon!

January 03, 2025

My experience was great not a long wait time. I would recommend them to my family & friends More

by MS.CANDIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Jordan
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Jan 03, 2025 -

Andrew Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us and appreciated the quick service. We truly value your recommendation to family and friends—it means the world to us. See you again soon!

December 28, 2024

Terrific job, very fast ! Stopped by to make an appointment and they took me in ten minutes. More

by Rglaisnersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear we could assist you quickly and efficiently. We appreciate your visit and look forward to serving you again!

December 27, 2024

Be more precise on the labor when getting a job done. I was told 10 hours before the job but it took 4 days I came in for a timing gasket replaced. End up doing a Timing and chain More

by CHEROKEESMITH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Andrew Chevrolet responded

Thank you for sharing your feedback. We sincerely apologize for any miscommunication or inconvenience caused during your service visit. Timing-related repairs can sometimes reveal additional issues, such as the timing chain in this case, which may extend the timeline unexpectedly. We strive to provide accurate estimates and keep our customers informed throughout the process. If you’d like to discuss this further, please don’t hesitate to reach out—we value your input and want to ensure your concerns are addressed.

December 27, 2024

Good service 👍 and friendly to and have shuttle to take you to work when you drop off your car More

by ccarolyn476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Andrew Chevrolet responded

Hi Carolyn, thank you for sharing your experience! We're glad to hear you had good service and enjoyed our shuttle service. We look forward to assisting you again!

December 25, 2024

A female customer is not treated the same as a male customer. Woman are brushed off while more customer service and willingness to problem solve is given to male clients More

by NGODBOLT007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Andrew Chevrolet responded

We sincerely apologize if you felt that your experience with us was not equal to the level of service we aim to provide all customers. We strive to treat every customer with respect and fairness, regardless of gender. We also want to emphasize that we have women working here who are valued team members and contribute to our commitment to excellent customer service. Your feedback is important, and we will take it seriously as we continue to improve our service. Please feel free to reach out directly if you would like to discuss this further.

December 24, 2024

I’m always pleased with the service provided by Andrew Chevrolet. I have no complaints whatsoever. More

by Ruby Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Andrew Chevrolet responded

Thank you for your kind words and for sharing your positive experience! We’re so glad to hear that you’ve been consistently pleased with the service at Andrew Chevrolet. Your satisfaction means a lot to us, and we look forward to continuing to provide you with excellent service in the future!

December 23, 2024

This is a rant about chevy and andrews. All my electronic oaks are not working. It has been 10 months when I brought the car in and at that time I was told the parts were ordered. In the More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Andrew Chevrolet responded

We’re truly sorry for the frustration you’ve experienced with your vehicle and the delay in resolving the issue. We understand how important it is to have your car’s electronics functioning properly, and we apologize for the miscommunication regarding the parts. Please reach out to our Service Manager, Neal Fiesler, directly at 414-509-2640. He will be happy to assist you in addressing this matter and finding a solution.

December 23, 2024

They were quick and efficient. The waiting room was clean and welcoming. Customer service was excellent! More

by Ward.kenya86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Andrew Chevrolet responded

Thank you, Kenya! We're so glad to hear you had a quick and efficient visit and that you found our waiting room clean and welcoming. Providing excellent customer service is always our goal, and we’re thrilled you had such a positive experience. We look forward to seeing you again!

December 21, 2024

This was an unexpected problem and I called and your service rep got me in right away. My problem was soon taken care of. Thank you. More

by WHITBYCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Andrew Chevrolet responded

Thank you for sharing your experience! We're so glad our team was able to get you in right away and take care of the issue quickly. We appreciate your kind words and are always here if you need anything in the future. Safe travels!

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