1,789 Reviews of Andrew Chevrolet - Service Center
trailer Break moved from 2010 Traverse to 2019 Traverse I purchased a new 2019 Traverse with Towing and needed to move the electronic brake control from my 2010 traverse. They did it efficiently and took t I purchased a new 2019 Traverse with Towing and needed to move the electronic brake control from my 2010 traverse. They did it efficiently and took the time to locate it in a easy access but out of the was location. 5 stars for using there head and taking the time to do it right instead of easy. More
Oil change, no car wash I came in for an oil change and I was able to get right in and out fairly quickly which was a plus, however I didn’t receive a car wash with my servic I came in for an oil change and I was able to get right in and out fairly quickly which was a plus, however I didn’t receive a car wash with my service. The weather was nice, not sure why it was not done. More
Great service department Over the past ten years that I have been coming to the service department as well as the sales at Andrew's dealership I have the meet some of the most Over the past ten years that I have been coming to the service department as well as the sales at Andrew's dealership I have the meet some of the most pleasant staff More
customer service was very good The service department was very busy on the day I received service. However they continue to give good customer service and informed the customer that The service department was very busy on the day I received service. However they continue to give good customer service and informed the customer that they sorry for the long wait. More
Great service as usual As always, Jason in service makes the service experience a pleasant one due to his attention to detail and efficiency! There is never a delay in gett As always, Jason in service makes the service experience a pleasant one due to his attention to detail and efficiency! There is never a delay in getting on with the day. More
Adequate Service writers are great just not enough people to help them. My opinion When the quick service oil change gets busy they forget to reset gauges Service writers are great just not enough people to help them. My opinion When the quick service oil change gets busy they forget to reset gauges and don’t suggest things like air filter More
Service if car wasn't what I expected. Please know that everyone I met at the dealership was nice. It's not anything personal. Just was expecting more with the service appointment. I've b Please know that everyone I met at the dealership was nice. It's not anything personal. Just was expecting more with the service appointment. I've been an Andrew Toyota customer for a long time. Had great experiences with the service team. They talked with you before hand, came to see you after and told you everything they checked out on the car and to see if I had any questions. Then would take me to the cashier and tell me where my car was. I was just told my car is done and go to cashier. With this service not sure what they even checked. Before I went to the waiting room I asked another gentleman that my air pressure sign keeps coming on. He went over and checked it. Nit sure if due to the weather but he said everyone's low and they won't fill it up. I know it's a different dealership but figured with the same owner some things would be the same. Walked away saying I guess it's just different. Had to ask where my car would be for me to get after the appointment. Not a problem if where you keep it but was nervous putting my infant in the car with snow and ice being on the slope. I'm younger but I would thing older people may wipe out. Was happy to know I would at least come out to a washed car but that also wasn't done. If things are just done differently that would be good to hear or if the car wash was broken. Like I said. Nice people but feel customer service was different at the same dealership owned by Andrew. Hope it was just an off day and things are similiar with both dealerships. Thank you. Nikita Manteau More
Oilchange $20 more than usual dealer i go to When my car got pulled out of the garage it immediately got blocked in And had to find somebody to move a car s $20 more than usual dealer i go to When my car got pulled out of the garage it immediately got blocked in And had to find somebody to move a car so I can leave. Oil was spilt all over my engine and had a smell burning oil For the next hour in my car More
Quality and assured repair service. I recently had my newly purchased 2014 Malibu 1LT seviced here and have to give and acknowledge good work and service when it's due. An excellent and I recently had my newly purchased 2014 Malibu 1LT seviced here and have to give and acknowledge good work and service when it's due. An excellent and competent service team led by Mr. Brian Davis who did great work and was very accomodating. I highly recommend these guys for servicing your GM vehicle, new or used. This team seems to be separate from the SALES part of the dealership and rightly so. In another review I describe how poor the sales department was in selling me a new car. Eric H. Milwaukee, WI More