1,792 Reviews of Andrew Chevrolet - Service Center
I always love the service, that’s why I continue to come. I buy there and get my car service there.will continue to come. I buy there and get my car service there.will continue to come. More
routine oil change My appointment was automatically scheduled for me. I found out when I received an email about it. So I went in at my scheduled appointment time. The a My appointment was automatically scheduled for me. I found out when I received an email about it. So I went in at my scheduled appointment time. The attendant/service workers walked past me multiple times as I stood next to the desk with the check-in sign. When he finally acknowledged me, I told him why I was there. He stated that he doesn't know why they schedule appointments for them, they were too busy with first come first serve walk-in appointments, they were closing soon, and so on. He agreed to do the oil change anyway (sorry for the inconvenience). The change oil light was never reset, so I get email notices, and even phone calls reminding me to get an oil change, and not to mention that daily friendly reminder on my dash reading "change oil soon". Service definitely could use improvements. More
Oil Change I rolled in, your service professional asked what was the problem. He walked over to my vehicle and found the culprit right away. In less than 30 mi I rolled in, your service professional asked what was the problem. He walked over to my vehicle and found the culprit right away. In less than 30 minutes, they fixed the tired and I was on my way. Great professional, great work! More
Someone came and picked up my car and took it to get an oil Andrew Chevrolet is a great dealership and. I like it. Andrew Chevrolet is a great dealership and I like it. Andrew Chevrolet is a great dealership an Andrew Chevrolet is a great dealership and. I like it. Andrew Chevrolet is a great dealership and I like it. Andrew Chevrolet is a great dealership and I like it. More
Everything what wonderful first time in a long time I went to to a dealership got treated well & with respect. Kyle went above and beyond getting me into my new car which I'm so happy with. Will be back went to to a dealership got treated well & with respect. Kyle went above and beyond getting me into my new car which I'm so happy with. Will be back in the near future for another one for one of my family members. If you send it. In there at all are you going to be okay and then give you the other key to write that he gave you okay I was going to start it up New Jersey I want to go to the I'm going to go over the OnStar with you More
Heightened Customer Service During This Pandemic Appreciated Your heightened safety measures were noticeable and greatly appreciated, as it showed your concern for your customers; and determination to provide ex Your heightened safety measures were noticeable and greatly appreciated, as it showed your concern for your customers; and determination to provide excellent customer service without skipping a beat. I especially appreciated having to make an appointment for my needs; instead of the usual first come-first served option, as it enabled me to schedule errands with a friend, which covered your company's servicing time for both appointments. You know I don't know the names of the receptionist who scheduled my appointments; or the one who printed off a rebate form for me; or the service rep who found the tire number for me so I could complete my rebate submission online; but they were instrumental in ensuring my experience was stress-free. I wish there was some way yo let them know I appreciated their customer service too. Overall. it was a shining example of what teamwork is all about. Lastly, not having freshly popped popcorn and hot coffee and Cocoa, helped me to appreciate how well taken care of we are while we wait. Thank you for caring. More
I had a wonderful courtesey service. Right from the time I drove in to the workshop I had some directing to park and came over me after I had parked to know what type of services I needed Right from the time I drove in to the workshop I had some directing to park and came over me after I had parked to know what type of services I needed and the contact person to handle my needs.I was amazed and that is why I will recommend any body to the shop both family and friends. More
Service Center I purchase and service my suburban at Andrew and they are great through all aspects of the sales and service process. They have strong communication I purchase and service my suburban at Andrew and they are great through all aspects of the sales and service process. They have strong communication and never leave me wondering what is happening with my vehicle because they keep me informed every step of the way. They always take time to explain alternatives and make sure I understand my options. The value they provide is fantastic! Paul More
Good service I would have liked to have my car washed, the coupon used stated that was a service that came with my services received I would have liked to have my car washed, the coupon used stated that was a service that came with my services received More
Awesome Cause Tony Dorsey And Nathan Krause Shows They Are Great & They Care About There Customers In My Book They Are Indeed They are the best Cause Tony Dorsey And Nathan Krause Shows They Are Great & They Care About There Customers In My Book They Are Indeed They are the best More