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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,792 Reviews

1,792 Reviews of Andrew Chevrolet - Service Center

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August 17, 2020

Steve was great and very great service I would love to come back and buy my next car there. I would recommend this place to other people. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marek
Aug 17, 2020 -

Andrew Chevrolet responded

We cannot thank you enough for your wonderful review of Andrew Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 16, 2020

I had a fast and great service, I went in for an oil change and it did not take long and they had great customer service More

by Phoebebowie
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dorsey
Aug 17, 2020 -

Andrew Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 15, 2020

I assume due to Covid you’re not doing car wash after the service, I really missed the car wash & cookie. My service rep is always good to me, that’s why I go directly to him every time I come in. I apprecia More

by Duchess
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Andrew Chevrolet responded

Duchess, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 11, 2020

I came in to get my brake light fixed and it had to be ordered. I was told that the light would be in the next day. I called but no one returned my call. So I went someplace else More

by JBALDWIN411
Recommend Dealer
No
Employees Worked With
Aug 20, 2020 -

Andrew Chevrolet responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 11, 2020

Service department is quite slow. I came in to have a tire fixed that had a screw in it, it took over an hour to have it fixed. Not impressed More

by mnnbudzy
Recommend Dealer
No
Employees Worked With
Joel Turner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Andrew Chevrolet responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 11, 2020

I been trusting them with my car. An im a faithful customer when I'm treated right. I just think the service department should be able to explain what has been done on a person car an what might need More

by nicatnite40
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Lecus
Aug 13, 2020 -

Andrew Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 10, 2020

I can trust when I have my car serviced that they will do a good job. Knowledgeable on whatever needs to be done. Excellent job. More

by GWENMLW
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Andrew Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 09, 2020

My service visit was excellent as usual. The team is always super knowledgeable and always diagnoses issues that could potentially lead to further problems. They are awesome. More

by ms.neelywatson
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Andrew Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 08, 2020

I really appreciate Tony Dorsey! He listens well, asks good questions and is sincerely warm person! He’s a natural born “people person”. I also appreciate Dean the “Volt Guy”. He’s very knowledgeable a More

by RNRDICKSON
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean “the Volt Guy”
Aug 10, 2020 -

Andrew Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

August 06, 2020

The service manager sucks he has poor sustainer service skills . I will be servicing my vehicle else where for future needs. It’s a shame More

by shereeperry1985
Recommend Dealer
No
Employees Worked With
Neal Fiesler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Jones, Tyrone Whitemore, David Splittgerber, Donald Adams
Aug 13, 2020 -

Andrew Chevrolet responded

We appreciate the open and honest feedback and it will be considered by our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you. Sincerely, Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

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