Andrew Chevrolet - Service Center

Service was friendly and professional. I was very appreciative they came to pick up my rental and finished all paperwork in my home. I was very grateful for the hospitality! appreciative they came to pick up my rental and finished all paperwork in my home. I was very grateful for the hospitality! More

The manager was excellent, but who ever was assigned to my vehicle wasn't very transparent. I felt like I had to keep reaching out to him, which is why I ended up speaking to the manager. I had dropped my my vehicle wasn't very transparent. I felt like I had to keep reaching out to him, which is why I ended up speaking to the manager. I had dropped my care off the night before so that my car would be there for the 8:00 am appointment. I had to call at 9:45 am to find out what the status was ..the. They said they hadn't had a chance to look at my car YET...and I had an appointment. So then I had to call again at 1:00 pm they said they looked at my car and hadn't seen the issue. Finally I talk to the manager and he asked me just a few questions and he right away knew that I needed a new battery. My care was available for pick up at 5:30 pm. I was satisfied with the fact that the manager found the issue, but irritated that I had to wait all day just for a battery replacement. The mechanic needs to ask more questions if he would have I could have told him exactly what the message was saying in the car when it was stalling out. The mechanic seemed almost like he didn't want to hear anything I had to say. It was equal to someone driving a car and not knowing where they were going. Please train the mechanic to want to listen to the customer...it otherwise is a waste of everyone's time More

Every time I have called for making a service appointment they all have been very friendly and professional. There customer service has been awesome. Thank you it’s helping me trust dealership again. they all have been very friendly and professional. There customer service has been awesome. Thank you it’s helping me trust dealership again. More

This zero stars but being told to rate it. Unable to come to reasonable conclusion with damages to vehicle. Service staff locked key in vehicle and scratched paint on all 4 doors. Did not want any Andrew sta to reasonable conclusion with damages to vehicle. Service staff locked key in vehicle and scratched paint on all 4 doors. Did not want any Andrew staff working on vehicle. Since there staff never looked at the damages done to vehicle to acknowledge any damages done to it. Stated that there was a different party they contract work with but refuses to give information to take to them for repairs. More

Andrew Chevrolet is the best dealership in the city.When I get a oil change fast and friendly.And Tony Dorsey is my go to person. I recently had a problem with my tires he explains so I could understand.Tha I get a oil change fast and friendly.And Tony Dorsey is my go to person. I recently had a problem with my tires he explains so I could understand.Thanks in More

There is no complaints. The derive was good. We will bring our vehicle back for needed services. We look forward to working with you again. bring our vehicle back for needed services. We look forward to working with you again. More

Your service department is always great. I always get honest information from Sergey and that is why I trust you guys. I will be coming back as usual. honest information from Sergey and that is why I trust you guys. I will be coming back as usual. More

Quick and easy service. The technicians spill a drop of oil on the windshield, they also left one one of their tools in my car. It will be nice if they restore the free complimentary car wash. oil on the windshield, they also left one one of their tools in my car. It will be nice if they restore the free complimentary car wash. More

Always have a good experience with the service department but customer service elsewhere has not been great. After my last appointment I’ve spoken with 4 different people about the dent that came with my car but customer service elsewhere has not been great. After my last appointment I’ve spoken with 4 different people about the dent that came with my car that Lucas had never mentioned (I have a picture from 15 minutes after I leased the car AND called to leave a voicemail that night. Also spoke to Tony, a manager, and two service people about it and nothing has been done.) I’m growing frustrated as this is not something I did nor will be paying for. I’ve reached out many times, had my name taken down, and so on and have heard nothing back. More

I have been very happy with the service I have gotten from Andrew Chevrolet. Tom Dwyer helped me get a good used car and I am pleased with the service department. from Andrew Chevrolet. Tom Dwyer helped me get a good used car and I am pleased with the service department. More