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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,811 Reviews
Call Service Center (414) 228-6200

1,811 Reviews of Andrew Chevrolet - Service Center

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August 20, 2024

They used my time like I was paying a million dollars. Yet. My visit was for a factory update. Thank you. More

by jessierussellsr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Andrew Chevrolet responded

Thank you, Jessie, for your kind words! We're glad to hear that you felt valued during your visit, even for a factory update. Your time is important to us, and we always strive to provide the best service possible. If you need anything else, we're here to help!

August 20, 2024

Andrew automotive was very efficient and fast with the service on my truck. The job that they did is greatly appreciated. I will recommend them to anyone that I know. More

by Buck 272@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Andrew Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you appreciated our efficient and fast service on your truck. Your recommendation means the world to us, and we're always here to help with anything you need. Looking forward to serving you again in the future!

August 20, 2024

The service on my vehicle was fine and the young lady in the cashiers office was very sweet. The guys at the desks in the garage, however, are not at all friendly. More

by DEBBEHORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall names
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Aug 20, 2024 -

Andrew Chevrolet responded

Thank you for your feedback, Debbe. We're glad to hear that the service on your vehicle went well and that you had a positive experience with our cashier. However, we're sorry to hear that the staff in the garage didn't meet your expectations. Your experience is important to us, and we will address this with our team to ensure a more friendly and welcoming environment in the future. We appreciate your honesty and hope to provide a better experience next time you visit.

August 19, 2024

Always fix the problem in a timely manner thanks you for all you doing for me More

by THUDDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ST Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Andrew Chevrolet responded

Thanks for the kind words! We’re glad to hear that we’re able to address your issues promptly. If you need anything else or have more feedback, don’t hesitate to reach out. We’re here to help!

August 16, 2024

I had the best salesman! Big big shot out to Lucas! Thank you for all your help and going the extra mile with the issues! Also big shot out to Joel in the service department More

by Billie Harried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Andrew Chevrolet responded

Thank you so much for the fantastic review, Billie! We’re thrilled to hear that Lucas and Joel made such a positive impact on your experience. It’s great to know that their dedication and extra effort didn’t go unnoticed. Thanks again for your recommendation, and we look forward to assisting you in the future!

August 16, 2024

It salesman for me was really good the service was really good everything is going on good to my truck thank you Andrew Chevrolet More

by LANE.TIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Andrew Chevrolet responded

Thank you, Timothy! We're glad to hear you had a great experience with our salesperson and that your truck is doing well. We appreciate your trust in Andrew Chevrolet!

August 16, 2024

Tony provides top notch customer service, including explanation of service. The wait times are minimal More

by Ericka D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Andrew Chevrolet responded

Thank you, Ericka! We're glad Tony provided top-notch service and clear explanations. We appreciate your feedback and look forward to your next visit at Andrew Chevrolet!

August 14, 2024

Not much clarity with payment until after service is done. Not Much clarity with available benefits More

by QUEEND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Andrew Chevrolet responded

Thank you for your feedback, Rochelle. We apologize for the lack of clarity regarding payment and benefits. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200, and he will assist you with your concerns.

August 14, 2024

They are petty and do not care about their customers. You are the number they hang from you rear view mirror while your vehicle is being serviced. More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Andrew Chevrolet responded

Thank you for your feedback, Rochelle. We’re sorry to hear about your experience. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200 to discuss your concerns.

August 14, 2024

I had to have my truck serviced twice (leak) because some work was missed initially. More

by Cptkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback. We apologize for the inconvenience. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200, so we can address your concerns.

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