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Andrew Chevrolet - Service Center

Milwaukee, WI

4.4
1,807 Reviews

1,807 Reviews of Andrew Chevrolet - Service Center

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December 21, 2024

This was an unexpected problem and I called and your service rep got me in right away. My problem was soon taken care of. Thank you. More

by WHITBYCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

I feel a good working relationship with Andrew Chevrolet which I've been having for over 20 years, so if I should have a complaint, I'll speak up. More

by mgilardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Andrew Chevrolet responded

Thank you for being a loyal part of the Andrew Chevrolet family for over 20 years! We’re so grateful for the trust you’ve placed in us and the strong working relationship we’ve built together. Please don’t hesitate to share any concerns—we’re always here to listen and ensure your experience remains a positive one. We look forward to serving you for many more years to come!

December 19, 2024

I received great service from Sergey. He explained everything to and addressed all my concerns. More

by Bridgette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Andrew Chevrolet responded

Thank you for sharing your experience! We’re so glad to hear that Sergey provided you with great service and took the time to address all your concerns. Ensuring our customers feel informed and cared for is always our top priority. We appreciate your feedback and look forward to serving you again in the future!

December 19, 2024

They have good customer service. I would let my friends and family go and purchase vehicle from here. It's nice to know that someone take good care of you when you're in the business More

by MICHEALHOUSEN.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Andrew Chevrolet responded

Thank you for your kind words! We’re so glad to hear that our team provided you with great customer service and made you feel well taken care of. Your recommendation to friends and family means the world to us! We look forward to serving you again in the future.

December 18, 2024

Ok place. Minimal coupons given. Needs to honor cars bought from there. Have set appointment times and updated info. More

by KLOVE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Andrew Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand the importance of honoring our customers and providing clear, up-to-date information. Your comments about appointment times and coupons are valuable, and we’ll use them to improve our services. Feel free to reach out to our general manager, Kevin Burgher, at 414-509-2732 to address your concerns. Thank you for giving us the opportunity to improve!

December 14, 2024

I appreciate the experience Andrew Chevrolet has with EVs. I have taken my Volt for service at other Chevrolet dealers, and they seemed to be learning what to do for the first time. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Andrew Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that you appreciate our expertise with EVs. At Andrew Chevrolet, we pride ourselves on staying ahead to provide the best service possible. We're glad to be your trusted choice for your Volt, and we look forward to taking care of all your future EV needs!

December 13, 2024

Place is clean. Everyone is courteous, friendly and helpful. Wor is performed in a timely manner. More

by max malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Andrew Chevrolet responded

Thank you, Max! We’re so glad to hear that you had a positive experience and that our team provided courteous, friendly, and efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!

December 13, 2024

When I come surgery get me in and get me out. The prices is kind of high well no the prices are high as xxxx so it takes me months to pay off a job that shouldn't cost no more than $300 $800 to c More

by Bi fishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Andrew Chevrolet responded

Thank you for sharing your feedback, Bi! We’re glad to hear that you appreciate the efficiency of our service, but we understand your concern about pricing. We always aim to provide quality service at a fair price, and we’re sorry that the cost didn’t meet your expectations. If you ever have any questions about pricing or need assistance, please don’t hesitate to reach out. We value your business and hope to continue serving you in the future.

December 11, 2024

This was my second service visit after purchasing my 2004 Malibu from there on April 26, 2024. All of the employees I had contact with were customer friendly and responded to my purpose for being there in a More

by alturner46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Satran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that your second service visit was just as positive as your first. Our team strives to provide professional and friendly service, and we’re so glad to know that we met your expectations. We look forward to continuing to take care of your Malibu for many years to come!

December 11, 2024

It was my first time there I was very excited and nervous about the experience. Steve Jordan, service advisor, put my doubts at ease with the professionalism and courteous service exhibited. I will be return More

by carthellfrazier8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jordan 5 star
Dec 12, 2024 -

Andrew Chevrolet responded

Thank you for sharing your experience! We’re so glad to hear that Steve Jordan made your visit a positive one and helped ease your concerns. We truly appreciate your feedback and look forward to serving you again in the future!

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