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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
296 Reviews

296 Reviews of Anderson of Abingdon - Service Center

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November 27, 2024

Blake, Erin,Dana , Jeremey and Brian supper customer service very knowledgeable and keep me informed Thank you all More

by EWELLER132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Anderson of Abingdon responded

Thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

November 26, 2024

Very upset that I brought my vehicle in to replace the break light in 2020 while under a GM recall and that they did not replace both lights. Paying over $300 to have the other one replaced this past mont More

by BILL@BALTIMOREPRINTCOM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Anderson of Abingdon responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 25, 2024

Went in for oil change on Saturday. One man show. However, time of handling our needs were met and all worked out great. More

by JONKOSCHER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Anderson of Abingdon responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Excellent service! Had my car ready by closing as promised! Gave me a ride home after drop off! More

by BETHYCONKLIN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Anderson of Abingdon responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Absolutely love these folks! Been a customer for years working with Mike Duray for all our vehicles and the service department is great! They have always had our best inter More

by SANDYK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Anderson of Abingdon responded

Thank you for choosing Anderson Buick GMC of Abingdon as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2024

Dana answered the phone when we called with a dead battery, after leaving the Kaufman center, she encouraged us to bring our GMC in if needed. After AAA came, we drive to dealership. Erin quickl More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Anderson of Abingdon responded

Darlene, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

I worked with Lisa in the body shop. She was very knowledgeable and accommodating. Finished work was excellent. More

by PMK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 27, 2024 -

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

The work was completed on time and they were professional. They called when the job was completed More

by belairborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

The service department was prompt. I dropped my car off at 7:30 AM and gave a run down of the issue with my Cadillac XT5. They got back to me quickly with an answer and the worked was More

by THEHANDS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

I had my vehicle towed into Anderson on Tuesday, November 12. My vehicle would not start. Upon their diagnosis I was told by Dana that my vehicle timing chain and engine was done and my valves were bent and More

by SHIWANAEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Anderson of Abingdon responded

Thank you for taking the time to leave us feedback about your experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (410) 569-1800 so we can work towards a solution. Thank you and have a great day.

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