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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
356 Reviews

356 Reviews of Anderson of Abingdon - Service Center

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May 23, 2024

I brought my SRX in a few weeks ago with AC issues, and they reappeared 2 weeks later. I wasn't aware that dye was loaded into the system. When I returned it to the shop was informed my condenser had a hol More

by RDOBEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin O'Keefe
May 24, 2024 -

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 23, 2024

They do a great job. The service team is very helpful and friendly. Plus they have a nice waiting area. More

by TYLERSAUZER2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Great place good people easy to work with they have a interest in helping me More

by HMAN1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Boyle
May 23, 2024

$100 for a oil change,$225 to replace indoor air filter. Need I say more. More

by WILLIAM.ONORATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Anderson of Abingdon responded

We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 23, 2024

Wheat can I say! Absolutely the best in town! Very knowledgable, professional and courteous. Erin was my service advisor and she was amazing! The team goes above and More

by CECILSLOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
May 24, 2024 -

Anderson of Abingdon responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

May 22, 2024

The service team is always great. They worked through the warranty no problem. Prices have increased significantly since the dealership was acquired, however. Thankfully this was cove More

by CHRIS.D.WIEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
May 22, 2024

Easy to schedule service, good communication, and thorough follow-up after the completion of the work. More

by CTRUMP333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin O.
May 22, 2024

Picked my car up and the next morning I noticed a nail in my back tire. I’m sure it happened where they parked my car in their back parking lot very far from the garage and service area. Looked like a shar More

by kellyhennick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Super friendly service agent! !!! She had me very impressed with her amazing hospitality and winsome personality. More

by dmwebb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They performed the oil change and tire rotation, but did not reset the TPMS sensor (reset the tire locations within the system). More

by DBSPALTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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