Anderson of Abingdon - Service Center

Oil change, 4 new tires, and service parking brake message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted that any inspection of other systems was performed (i.e. brake inspection, fluids, etc) More

The dealerships technician was in contact with OnStar to make sure that all connections were connected and that Onstat was recognizing my vehicle make sure that all connections were connected and that Onstat was recognizing my vehicle More

Great, fast service with no appointment needed. They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very conve They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very convenient!! More

As usual- no surprise! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! More

Courtesy and accommodationswere excellent. I couldn’t be more satisfied. Prompt times given and minimal disruption to my life I couldn’t be more satisfied. Prompt times given and minimal disruption to my life More

My family is always greeted with friendly advisors. Amazing customer service. Honest and fast. We wouldn’t take our cars any where else. Amazing customer service. Honest and fast. We wouldn’t take our cars any where else. More

I went to Anderson GMC Buick (used to be Boyle) to get tire rotation, oil and filter change and fluid/safety indpection. After a wait of two hours no car. I went back and found the service check-in guy tire rotation, oil and filter change and fluid/safety indpection. After a wait of two hours no car. I went back and found the service check-in guy and he checked on the status. It seems the paperwork got misplaced but all work was done. When the cashier called me to pay, they said “No charge” and the service manager stuck his head in and said, “Sorry for the mixup and your wait; things were hectic at times this morning.” I thanked them. Nice company. More

It has always been a great experience coming to this dealership. Everyone is very helpful and friendly. dealership. Everyone is very helpful and friendly. More

I came in for oil change tire rotation and after talking with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll w with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll wait. 4 1/2 hours later I finally had my name called by the cashier. Paid the bill received my keys and the cashier told me my car is parked out front. I looked over the entire front parking lot and went back to the service desk. They parked my car in the rear parking lot. They did go retrieve my car, but when your are waiting for your vehicle why would they park it in the back parking lot. xxx! I have been a Boyle customer for over 40 years. Never had these problems with Boyle. More

Most recently had a part ordered and Rick in that department was very helpful. Had the service depart install the part and it was completed to my satisfaction department was very helpful. Had the service depart install the part and it was completed to my satisfaction More