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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
234 Reviews

234 Reviews of Anderson of Abingdon - Service Center

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June 30, 2024

Service appointment was timely to our needs and the work was performed without any issues. Strong customer service orientation exhibited by all the staff whom we encountered. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Boyle
Jul 01, 2024 -

Anderson of Abingdon responded

Steve, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 26, 2024

The customer support has always been topnotch. The front desk folks, the technicians, and the cashiers are always courteous and helpful. They explain everything and work with you on scheduling an More

by ABELSALGADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire front desk! 4 stars
Jun 27, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 19, 2024

Jeremy is great! Always professional and very informative. Wouldn’t go anywhere else especially with Blake at the helm. More

by TUCKSKI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Blake
Jun 21, 2024 -

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

June 18, 2024

Service people always very nice. On a busy day they did oil and filter change in much less than estimated time. Mike Duray is the only sales rep that always stops by the waiting ro More

by Boxwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady service advisor
Jun 19, 2024 -

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Prompt informative and efficient. Car was nice and they left it very clean. Thank you! More

by ILOVEMYGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Anderson of Abingdon responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Great service, and great customer service, great scheduling, great coffee, great personal, great pricing , great More

by SRELLISON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Anderson of Abingdon responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

First of all I don't get 24 points inspection and I told oli change and wheel balancing but she said you need Appointment and after oli change I am going to another shop and walk in. More

by 786TARIQILYAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
She is not listed
Jun 15, 2024 -

Anderson of Abingdon responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

June 14, 2024

I tried to call the service department to schedule an old change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one a More

by edlibel
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Anderson of Abingdon responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Jun 18, 2024 -

edlibel responded

I still haven't heard from anyone at this dealer. No a good way to keep loyal Boyle Buick customers. We will find another dealer.

Jun 19, 2024 -

Anderson of Abingdon responded

Good morning, We have tried and cannot find your information in our system under edlibel. We kept the same employees from Boyle and nothing has changed. I apologize it you did not receive a call back from the voicemail and will look into what happened there. I would be happy to assist you if you can call me directly at 410-916-2533.

June 13, 2024

Good maintenance group, that will farett out your vehicles issues. Service writers are always on the lookout to get your vehicle serviced. More

by BMDODD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Anderson of Abingdon responded

We really appreciate your feedback! We hope you have a great day!

June 12, 2024

The service department was extremely polite and helpful and answered all my questions with the utmost respect More

by ttimestriper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024 -

Anderson of Abingdon responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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