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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
325 Reviews

325 Reviews of Anderson of Abingdon - Service Center

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April 10, 2025

I was in search of a new vehicle and no one told me about the GMC family friends discount. Ended up buying a $90,000 new truck at a different dealership this week. More

by DAVE@DAVESTRUCKINGLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin O'Keefe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Boyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

IN & OUT, in no time! Very professional and friendly, Erin is an excellent communicator. I loved all the palm trees as you drive in your service area, they made me smile! More

by CBUCK319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin O'Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Had 10:00 oil change appointment did not get out of there till 1:00 and had my grand child with me will be finding another place to get my oil changed. More

by gbelair
Recommend Dealer
No
Employees Worked With
Service department bad experience
Apr 09, 2025 -

Anderson of Abingdon responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 05, 2025

Love that staff. Very helpful. Enjoy Dana and her knowledge of what's needed for my car. More

by TAYMAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

Excellent experience. Service team was friendly, courteous, and knowledgeable. waiting time was reasonable for routine maintenance performed on my truck. More

by GMBRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2025

Great personal service! Kept us advised when our vehicle was ready for pickup. Easy to make arrangements for drop off for service. More

by CBSAM11900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wojcik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2025

It was great experience. They took care of my car nicely. Great job. Until next time More

by MUSICALPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Friendly service team at Anderson Buick! They always welcome me and take good care of my car. More

by JENNTAWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. We look forward to your next visit! Take care!

March 31, 2025

Everything was great and fast. Customer service was out of this world from beginning to the end More

by Mini Mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Linville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Anderson of Abingdon responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

Very good service for what I came in for. However, poor explanation for needed/recommended service. Price, also very high after research? Don't really feel I'm being told the truth? More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Linville
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Anderson of Abingdon responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

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