Anderson of Abingdon - Service Center

Dana Curry was polite, efficient, and professional in scheduling the inspection. She explained the process and was happy to answer my questions. Blake Boyle is an exceptional manager who went beyond scheduling the inspection. She explained the process and was happy to answer my questions. Blake Boyle is an exceptional manager who went beyond the call of duty in assuring that the service was completed in a timely and efficient manner. More

I brought my truck in for a transmission leak on my 2023 GMC 2500 Denali. There has been fluid on my inspection port on the botton of the transmission bell housing for months. This is a known issue with the GMC 2500 Denali. There has been fluid on my inspection port on the botton of the transmission bell housing for months. This is a known issue with the 10 speed transmission. I have wiped it off several times and it comes right back. They said they saw the fluid but couldn't see where it was coming from.... I was also getting a diesel fuel smell coming out of my air vents when I stopped at a red light after driving awhile. It was obviously being drawn into the fresh air intake. They could not find a leak anywhere and said they recommended a new cabin air filter and duct sanitation..... They did however rotate the tires after I reminded them of my request when I made the appointment on line. They were very friendly though and told me to bring it back in if I saw anything leaking on the ground . More

Did what needed to be done and knew not to waste my time with a pointless multi point. Replace of mirror from certification with a pointless multi point. Replace of mirror from certification More

Fast service as usual when I come in to get my oil change and tires rotated. Dana and other service team members are always a pleasure to work with. and tires rotated. Dana and other service team members are always a pleasure to work with. More

The staff is always friendly, helpful, and well informed. My appointment was taken care of in good time. I never feel like we are taken advantage of. We always feel appreciated. My appointment was taken care of in good time. I never feel like we are taken advantage of. We always feel appreciated. More

I ran over something in the road and needed a new tire and wheel. Everyone I dealt with was great. The tire was immediately available and the wheel only took 2 days. I was getting ready to go on a trip ou and wheel. Everyone I dealt with was great. The tire was immediately available and the wheel only took 2 days. I was getting ready to go on a trip out of state and was thrilled to have everything come together so quickly. The service department was amazing. More

Had to wait to wait over 3 hours for an oil change, with a scheduled appointment. a scheduled appointment. More

The service writer was very friendly and the service was done correctly in a timely fashion done correctly in a timely fashion More

She was very helpful! I was hesitant to even call Anderson because other mechanics told us they couldn’t tell what was wrong until check engine lights were on. We were on I was hesitant to even call Anderson because other mechanics told us they couldn’t tell what was wrong until check engine lights were on. We were on a ticking time bomb. Dana scheduled an appointment and said they would figure out despite that and yes it needed a new transmission! She dealt with warranty company and got this fixed! More