Anderson of Abingdon

Excellent service! Had my car ready by closing as promised! Gave me a ride home after drop off! Had my car ready by closing as promised! Gave me a ride home after drop off! More

Absolutely love these folks! Been a customer for years working with Mike Duray for all our vehicles and the service department is great! They have always had our best inter Been a customer for years working with Mike Duray for all our vehicles and the service department is great! They have always had our best interest when it comes to our vehicles and that is truly appreciated! Thank you all and Happy Holidays! More

Dana answered the phone when we called with a dead battery, after leaving the Kaufman center, she encouraged us to bring our GMC in if needed. After AAA came, we drive to dealership. Erin quickl battery, after leaving the Kaufman center, she encouraged us to bring our GMC in if needed. After AAA came, we drive to dealership. Erin quickly started working on replacing the battery.. (she could see my husband wasn’t well)… came back next day, after hearing a fan sound :it was the thermostat. And then Erin found a replacement part. Left my Acadia at Anderson and Erin kept me informed when it would be ready and she also checked my gear shift malfunction.(she remembered I had asked about this with an oil change. Our Acadia is 6 yrs old & this was only repairs we needed. With each issue , Erin was so considerate and served us with a smile & reassurance. We are thanking our Lord for such a dependable caring team.. and pray His blessings for all. We have brought all our auto’s to Boyle since year 2000, and they treat us like family More

The work was completed on time and they were professional. They called when the job was completed professional. They called when the job was completed More

The service department was prompt. I dropped my car off at 7:30 AM and gave a run down of the issue with my Cadillac XT5. They got back to me quickly with an answer and the worked was I dropped my car off at 7:30 AM and gave a run down of the issue with my Cadillac XT5. They got back to me quickly with an answer and the worked was done promptly. More

I had my vehicle towed into Anderson on Tuesday, November 12. My vehicle would not start. Upon their diagnosis I was told by Dana that my vehicle timing chain and engine was done and my valves were bent and 12. My vehicle would not start. Upon their diagnosis I was told by Dana that my vehicle timing chain and engine was done and my valves were bent and it couldn’t be repaired and that I needed an engine. Later on I received an estimate of $10,000 to receive an engine and also offered me $500 for my vehicle, which I felt very insulted by. I was told pretty much that the vehicle was 10 years old and high mileage that it was really no hope. Before this incident happed I have been told before by this establishment that it was for sure my timing chain some time ago but to just keep up with my oil changes and I should not have any problems.. after paying $174 for a diagnostic I then had my vehicle towed to an automotive repair shop who explained to me the vehicle did need a timing chain and that NONE of the valves were bent. I purchased my vehicle from this location when it was Boyle, and have been getting my vehicle serviced here since I purchased it , then Anderson took over and I have had NOTHING but problems, I’m very dissatisfied with my experience this go round with Anderson and will not be using this business again nor will I ever recommend them to anyone I like or love. I feel as if they were going to take me for a ride and they definitely are not practicing honest service. I will never patronize this business again. More

What a lovely experience! Bill Taylor is incredibly helpful and has so much patience to go over and explain it all! From the decisions to the workings of all the high tech equ Bill Taylor is incredibly helpful and has so much patience to go over and explain it all! From the decisions to the workings of all the high tech equipment! Our thanks to him and the team! More

My oil change and tire rotation were done in a timely manner. Mr. Wojcik was very nice and professional. manner. Mr. Wojcik was very nice and professional. More

Brandon was able to secure the vehicle I was looking for. I have dealt with Bill Taylor my salesman in the past (Boyle Buick GMC) and he is very customer friendly, knowledgeable on the GMC products. Works I have dealt with Bill Taylor my salesman in the past (Boyle Buick GMC) and he is very customer friendly, knowledgeable on the GMC products. Works hard to get you into the vehicle you want to purchase. More

The work was done quickly as I was waiting for my car. It was a good experience. It was a good experience. More