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Anderson of Abingdon
Abingdon, MD
337 Reviews
We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent experience. Anderson has been serving the automotive needs of the Baltimore area since 1919. We are excited about our new location in Harford County, Anderson Buick GMC of Abingdon (formerly Boyle Buick GMC). As a family-owned dealership we offer special benefits to our customers in Harford County, Bel Air, Abingdon, even Timonium, Owings Mills, Towson, Parkville, Pikesville, and all across Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 337 reviews
May 23, 2024
I brought my SRX in a few weeks ago with AC issues, and they reappeared 2 weeks later. I wasn't aware that dye was loaded into the system. When I returned it to the shop was informed my condenser had a hol they reappeared 2 weeks later. I wasn't aware that dye was loaded into the system. When I returned it to the shop was informed my condenser had a hole in it. The issue was resolved, and the natural irritation of a second trip to fix the problem was eased by the determination and helpful attitude of my service advisor Erin O'Keefe. More
by RDOBEJR
Verified CustomerEmployees Worked With
Erin O'Keefe
May 23, 2024
They do a great job. The service team is very helpful and friendly. Plus they have a nice waiting area. The service team is very helpful and friendly. Plus they have a nice waiting area. More
by TYLERSAUZER2012
Employees Worked With
May 23, 2024
Great place good people easy to work with they have a interest in helping me interest in helping me More
by HMAN1159
May 23, 2024
$100 for a oil change,$225 to replace indoor air filter. Need I say more. Need I say more. More
by WILLIAM.ONORATO
Employees Worked With
May 23, 2024
Wheat can I say! Absolutely the best in town! Very knowledgable, professional and courteous. Erin was my service advisor and she was amazing! The team goes above and Absolutely the best in town! Very knowledgable, professional and courteous. Erin was my service advisor and she was amazing! The team goes above and beyond to ensure you receive the best service . Thank you to always taking great care of your customers! More
by CECILSLOLEY
Employees Worked With
Erin
May 22, 2024
The service team is always great. They worked through the warranty no problem. Prices have increased significantly since the dealership was acquired, however. Thankfully this was cove They worked through the warranty no problem. Prices have increased significantly since the dealership was acquired, however. Thankfully this was covered by warranty. More
by CHRIS.D.WIEDEL
Employees Worked With
Dana
May 22, 2024
This is the first time I've used Anderson's service since they took over for Boyle. I was disappointed about a few things. All I had done was an oil change and tire rotation. The last time I had this done, i they took over for Boyle. I was disappointed about a few things. All I had done was an oil change and tire rotation. The last time I had this done, it was around $60 or $70. This time, it was $112. That is a significant increase. The second thing was that I had a coupon for service. The coupon said it was good for $20 off any routine maintenance service. When I think of routine maintenance, the first things that pop into my head are oil change and tire rotation. When I asked the cashier if they applied the coupon, she said it doesn't look like it, but I can tell you they don't let you use this for oil changes. I didn't see where this said it on the coupon. I will confess that I didn't read the entire coupon, so if it did say not applicable to oil changes, I missed it. Even so, this is a bit misleading. And for such a jump in price, they should have let me use the coupon. One last thing, in addition to not letting me use the coupon, they never gave it back to me. It was still not expired and could have potentially been used for something else. So I should have at least gotten it back. I dropped the keys and coupon off in the overnight bin, so I never actually saw a service person. But if they didn't use it, they should have given it to the cashier to give back to me when I paid. More
by BRADLEYBOROWY
Employees Worked With
Dana
May 22, 2024
Easy to schedule service, good communication, and thorough follow-up after the completion of the work. thorough follow-up after the completion of the work. More
by CTRUMP333
May 22, 2024
Today I drove two and a half hours your service. I knew I would be able to get an oil change without scheduling an appointment. It was very convenient because I had other things to do in the area, I I knew I would be able to get an oil change without scheduling an appointment. It was very convenient because I had other things to do in the area, I dropped off the car and walked to do my errands. More
by JMIANNI
Employees Worked With
