Anderson Toyota Lexus - Service Center
Loves Park, IL
308 Reviews of Anderson Toyota Lexus - Service Center
Thermostat I had a bad thermostat. After installation of a new thermostat Service Advisor Brock Correa went with me on a test drive to make sure everything was I had a bad thermostat. After installation of a new thermostat Service Advisor Brock Correa went with me on a test drive to make sure everything was working properly and that I had heat again. He really cared that I was satisfied with the heat and overall work done on my truck. Would Definitely recommend him to anyone! Thank you Brock for caring!! **And this is why ONLY Anderson Toyota is the only one to service my truck! More
Unscheduled repair I'm 6 hours from home and needed service on my washer fluid system. Service advisor Brock Correa explained to me that Saturday service is appointment I'm 6 hours from home and needed service on my washer fluid system. Service advisor Brock Correa explained to me that Saturday service is appointment only. However he worked me in, found that the problem was simply a disconnected hose, had it taken care of at no charge. I was out the door in 45 minutes. Thanks Brock!!! More
5 Star Phone Service I received a courtesy call this week from Heather reminding me that my Toyota care is about to expire and she really wanted to make sure I took advant I received a courtesy call this week from Heather reminding me that my Toyota care is about to expire and she really wanted to make sure I took advantage of that. She was so pleasant to speak with and I wish more places would call with reminders like Toyota does. If she didn't call me and work out a time for me to get in within the next week my warranty would have expired. She was able to work around my families busy holiday schedule and find a time. She was such a doll. More
Quick and friendly service! I came in because my maintenance light was on. Eric jumped right on it, telling me that was very simple. He grabbed a mechanic and they had me taken I came in because my maintenance light was on. Eric jumped right on it, telling me that was very simple. He grabbed a mechanic and they had me taken care of in 5 minutes! Super friendly! Definitely aporeciate that they didn't drag it out! More
Excellent service Brock was excellent and very friendly. I will not hesitate in recommending him (and your dealership) to any of my friends and family. Thank you so muc Brock was excellent and very friendly. I will not hesitate in recommending him (and your dealership) to any of my friends and family. Thank you so much! More
Windshield Problem Solved When I had left earlier this year with my brand new Corolla, I had noticed throughout the year these suction cup marks. I tried everything on my own t When I had left earlier this year with my brand new Corolla, I had noticed throughout the year these suction cup marks. I tried everything on my own to get them gone, but they wouldn't ever budge. Finally with all the recent rain and fog (inside and outside the car) I had enough and let Brock know when I took my Corolla in for servicing. After troubleshooting these were suction cup marks, Brock set up an appointment to have the windshield looked at in depth. When i picked up my car that evening the marks were gone, and everything was squared away. Brock is very helpful and accommodating. Appreciated his attentive personality. More
Quick service, comfortable waiting area I have been going here for years. The staff is friendly and does not pressure me into making unnecessary repairs. The waiting area is modern and co I have been going here for years. The staff is friendly and does not pressure me into making unnecessary repairs. The waiting area is modern and comfortable, with cozy chairs, HDTV, free coffee, etc. Very satisfied overall. More
An Outstanding Experience! Fantastic service by exceptional employees. Very respectful and gave quality answers to my questions. Friendly service by Brock Correa. I would highly Fantastic service by exceptional employees. Very respectful and gave quality answers to my questions. Friendly service by Brock Correa. I would highly recommend to others! More
Top notch service Today my son and I brought in my Sienna and two recalls that I have, Heather was the first to greet us she quicky looked up the recalls and informed m Today my son and I brought in my Sienna and two recalls that I have, Heather was the first to greet us she quicky looked up the recalls and informed me that one of them was for my sons car not my van. She was able to schedule him this week and she got my van in right away today. She was extremely outgoing and very helpful. Its nice that she asked us what days worked best and didnt just give a date that we had to work around. I recommemd asking for Heather if you have any upcoming service to set. More
Very Accommodating I called yesterday to make an appointment to get some recall work scheduled and I spoke with Heather. She was very friendly and willing to keep checki I called yesterday to make an appointment to get some recall work scheduled and I spoke with Heather. She was very friendly and willing to keep checking availability that would accommodate my work schedule. After some time we were able to find a time that worked for my schedule. More