Anderson Toyota Lexus - Service Center
Loves Park, IL
308 Reviews of Anderson Toyota Lexus - Service Center
Ryan Corry Rocks!!! My husband took our 2014 tundra in for its 20,000 mile service. RYAN Sureprised him with the news it's covered under warranty even though the truck My husband took our 2014 tundra in for its 20,000 mile service. RYAN Sureprised him with the news it's covered under warranty even though the truck is 2 years old..previous visit told differently. Knowledgeable customer first attitude. MY hus band who can be hard to please. He came home and said "remember Ryan Correy, I want to work with him when the truck needs. SErvice. Thanks!!!! More
25,000 mile check up This dealership is fantastic. I currently own my 3rd RX350 & can honestly say they are the best & it is entirely due to the Service Dept! They have This dealership is fantastic. I currently own my 3rd RX350 & can honestly say they are the best & it is entirely due to the Service Dept! They have always taken care of every concern and typically at no charge. More
Great Customer Service I would like to say thank you to Dan Steele for the excellent service he provided to me when I came in for an oil change. He had a positive attitude a I would like to say thank you to Dan Steele for the excellent service he provided to me when I came in for an oil change. He had a positive attitude and was very interested in helping me with my needs. It is a wonderful experience coming to Toyota to service my car because anyone you talk to in the service department wants to make sure you are helped and are very prompt. Thanks to everyone who has helped me and have a wonderful day!! More
My dealer corrects damage from prior oil change My dealer and service manager corrected accidental damage from an oil change in July, 1016 without any question and with complete courtesy. I dealt wi My dealer and service manager corrected accidental damage from an oil change in July, 1016 without any question and with complete courtesy. I dealt with service manager Ryan Corey. He and his staff was incredibly courteous and professional. Accidents happen but Anderson's is the most ethical dealer group in Rockford and always has been, hence their great success. Keep it up! Thanks-Jim Lateer More
Tire fixed quickly I brought in my Scion to have a tire fixed or replaced (as the tire had produced low-pressure warnings). I called in the midday and got an appointment I brought in my Scion to have a tire fixed or replaced (as the tire had produced low-pressure warnings). I called in the midday and got an appointment right away and when I got to the dealership, Dan Steele got my car in and a nail hole plugged and he didn't even charge me. This was the second nail-plug I've gotten from this service department this summer, and both were handled quickly and I wasn't even charged. I am very appreciative. More
Great Services I stopped in today for an oil change and had not made an appointment. Even though they were very busy, Eric Hoffman was able to squeeze me in and get I stopped in today for an oil change and had not made an appointment. Even though they were very busy, Eric Hoffman was able to squeeze me in and get me in and out very quickly. He explained everything to me in detail and they didn't try to upsell me on anything (unlike some oil change places). Eric provided excellent customer service and I will definitely be coming back! More
Great service I've owned Toyota trucks for over 25 years. I am always impressed by the service department. An A+ to Eric Hoffman for making sure I was taken care of I've owned Toyota trucks for over 25 years. I am always impressed by the service department. An A+ to Eric Hoffman for making sure I was taken care of in record time. More
Excellent Service Recently I had my prius in for service at your establishment. Once again, I was impressed by the service. I would like to especially give a big than Recently I had my prius in for service at your establishment. Once again, I was impressed by the service. I would like to especially give a big thank you to Ryan Corey, Service Manager. Once again, Mr. Corey demonstrated a high quality service attitude, a very professional manner and very articulate in explaining the issues. I might add that we now depend upon Anderson Toyota for all our prius needs This is due to quality service and the trust that has developed between employees such as Mr. Corey and me More
Oil change, great customer service Went for a oil change, greeted as soon as I walked in the door. Eric was helpful and the work didn't take long. Once finished he went over the bill Went for a oil change, greeted as soon as I walked in the door. Eric was helpful and the work didn't take long. Once finished he went over the bill and made recommendations. More
Service with a SMILE, always! As always, my service visit was excellent. I had even promised that if they could fix my car (this past fall) I would be purchasing my next car there. As always, my service visit was excellent. I had even promised that if they could fix my car (this past fall) I would be purchasing my next car there. No doubt, I kept my promise & went in to buy a car for my parents. I didn't even go anywhere else because the staff & facility is so welcoming. I don't expect to need a new car (since I own a Toyota) but I will be buying my next HERE! I always recommend checking Anderson Toyota! More