Anderson Toyota Lexus - Service Center

Great service department I've been using Anderson Toyota service for the past 5 years. They have a very responsive and friendly staff. All my concerns and issues are dealt w I've been using Anderson Toyota service for the past 5 years. They have a very responsive and friendly staff. All my concerns and issues are dealt with promptly and fairly. They want to make sure that the customer leaves satisfied. Top notch people and service. More

Car was due for regular service, Very good experience.I am a returning service customer, have been using Lexus of Rockford for many years, the car is a 2003 which I bought new from a Very good experience.I am a returning service customer, have been using Lexus of Rockford for many years, the car is a 2003 which I bought new from a different dealer. Use this dealer because they are closer to my home. More

Quiet ride once again! Our 2014 Highlander started making engine noise. Brad test drove with me, identified/solved the "vibration. " Covered under warranty. Great service Our 2014 Highlander started making engine noise. Brad test drove with me, identified/solved the "vibration. " Covered under warranty. Great service. Thanks Brad and tech! More

Rob Noakes saves the day. After two trips to Anderson Toyota to fix a leaky tire and failed tpms sensor, and our 2014 Sienna needed to get fixed correctly for a small family tr After two trips to Anderson Toyota to fix a leaky tire and failed tpms sensor, and our 2014 Sienna needed to get fixed correctly for a small family trip it was about to go on. Rob redeemed our opinion of Anderson Toyota completely with excellent customer service and patience of a saint. I could not of scripted a better experience when Rob got involved. Car was finally fixed and we were satisfied with the experience. More

Excellent dealership!!!! Chris is always wonderful and great to work with!! This is my second Lexus and now I am spoiled!!!! The service department is always accommodating and Chris is always wonderful and great to work with!! This is my second Lexus and now I am spoiled!!!! The service department is always accommodating and they go the extra mile to make sure you are taken care of!!!! More

maintenance visit they were on time courteous and helped me with other questions on accessories I was considering for my vehicle. They took extra time above the standar they were on time courteous and helped me with other questions on accessories I was considering for my vehicle. They took extra time above the standard maintenance time to help me with an item on my car. Very helpful. More

Excellant Service Since leasing a Toyota RAV in 2016 we have been servicing both of our vehicles at Anderson Toyota. We have been impressed with the service we have r Since leasing a Toyota RAV in 2016 we have been servicing both of our vehicles at Anderson Toyota. We have been impressed with the service we have received. The staff are friendly and spend time explaining what they have done as well as what might be needed in the future. During our recent visit Brad Kahle was very helpful. Our 2007 Corolla had headlights that had "fogged" over and needed some attention. Brad not only met our needs regarding the oil change we came in for, but he also referred us to Johnny in detailing who went above and beyond to take care of our needs. Thanks to all who continue to make Anderson Toyota a positive experience. Jeff and Dawn Schad More

Excellent Service We've dealt with Lexus of Rockford since 2000 when we bought our first Lexus, RX300, which still runs great. In 2015 we bought another Lexus, NX 200t We've dealt with Lexus of Rockford since 2000 when we bought our first Lexus, RX300, which still runs great. In 2015 we bought another Lexus, NX 200t F Sport. Ben Bleed was our salesman and was very helpful in explaining all the accessories on the car. We have dealt with Jeff Ahlquist since 2000 and appreciate the great service we have received from him and the whole service department. Brian Nelson is a great asset to the company and did a good job in driving our 2000 Lexus to our house when it was in for an overnight repair. We will continue to buy our cars from this dealership and will tell all our friends who are in the market for a car to go here. More

Lexus Service I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and court I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and courteous, especially Jeff Ahlquist who handled all of the details. More

Service Rob, the service manager, went out of his way to help me out. I was able to drop my car off the night before and they were able to provide me with a Rob, the service manager, went out of his way to help me out. I was able to drop my car off the night before and they were able to provide me with a loaner for the next day. The car was ready when I arrived after work, and he even had it washed for me :) More