Anderson Toyota Lexus - Service Center

Great Experience and service I took a chance and went to the dealership without an appointment and the service writer Anthony Diniun went out of his way to get my needs taken care I took a chance and went to the dealership without an appointment and the service writer Anthony Diniun went out of his way to get my needs taken care of. During my wait I also had the enjoyable experience of seeing Brad Kahle masterfully navigate an interaction with an unreasonable customer who must otherwise live in a near perfect world. I could not be more pleased by the professional staff and the extreme courtesy extended during my visit. From the purchase to continued maintenance of our vehicle Anderson Toyota continues to exceed my expectations. More

Best service experience I've ever had. Tony DiNunzio and his team recently changed my opinion of the typical car service experience. I've never really been impressed by any car repair shop Tony DiNunzio and his team recently changed my opinion of the typical car service experience. I've never really been impressed by any car repair shop or dealership service center, until now. Tony was extremely helpful and very professional. My service was great! I highly recommend the team at Anderson Toyota. More

Multipoint Inspection Brad Kahle couldn't have been better. Previous to today, I'd had several bad experiences with service departments. Today was such a refreshing chang Brad Kahle couldn't have been better. Previous to today, I'd had several bad experiences with service departments. Today was such a refreshing change. Things couldn't have gone any smoother, and the staff I interacted with couldn't have been any friendlier. More

Tranmission replacement under warranty My past experiences with Anderson Toyota have all been excellent or good. Consequently, I have given them an overall rating of good. However, I woul My past experiences with Anderson Toyota have all been excellent or good. Consequently, I have given them an overall rating of good. However, I would rate my most recent experience as fair primarily because of a lack of communication. I took my 2014 RAV-4 in for a transmission leak and ultimately had to have the transmission replaced. As far as I can tell a week later, they did a good job with the replacement, that is not my complaint. I am upset that I was not "kept in the loop" about the problem and what had to be done to correct it. When I called them, I received updates but not once was I contacted by the service manager regarding what was wrong or how many days it would take to repair. This was the case even though I specifically asked to have him call to update me on what was wrong and why it was taking longer than expected. A simple phone call would have gone a long way in changing my evaluation from fair to excellent More

My dealership experience I recently purchased a 2016 Camry, and visited Anderson Toyota for my oil change. I had also purchased and additional warranty on my car. After my o I recently purchased a 2016 Camry, and visited Anderson Toyota for my oil change. I had also purchased and additional warranty on my car. After my oil change was complete, Vince took the time to answer questions I had regarding the warranty, and answered my questions regarding how often my oil should be changed, etc. I left Anderson Toyota feeling like I had a much better grasp of how maintenance of my car should be handled. More

The best service department I recently had 3 major repairs needed (combination of wear-and-tear and real bad luck). Jeff Ahlquist was able to ease the financial pain by substanti I recently had 3 major repairs needed (combination of wear-and-tear and real bad luck). Jeff Ahlquist was able to ease the financial pain by substantially discounting the cost and even waived the cost of final repair. I can't express to you how much I appreciate the extra effort. It literally was an answer to prayer. More

Friendly and Professional! This service department always goes above and beyond! On this visit, I needed new tires and Jeff presented my options and went out of his way to help This service department always goes above and beyond! On this visit, I needed new tires and Jeff presented my options and went out of his way to help me get the best price possible. My experience with this department has always been excellent! More

service department Great service and customer experience from the service department on my Lexus that had a recall.Jeff Ahlquist was the best and very helpful.Because of Great service and customer experience from the service department on my Lexus that had a recall.Jeff Ahlquist was the best and very helpful.Because of recall they even topped off my fuel tank.Great job More

Sienna dashboard replacement Brad was awesome! He reviewed the paperwork, did the necessary legwork to get the recall work authorized, set my expectations regarding time and cost, Brad was awesome! He reviewed the paperwork, did the necessary legwork to get the recall work authorized, set my expectations regarding time and cost, scheduled the work and replacement parts. When they checked the new dash it had a crack so he rescheduled the work to accommodate getting the new dash. There was difficulty getting a loaner car from My Wife and she needed transportation to work. Overall extraordinary service from Anderson Toyota and specifically from Brad. Thank you! More

Friendly - excellent - service Very Professional went the extra mile for us. The service techs forgot to put the new sticker on my window and Brad brought it to me when he got off w Very Professional went the extra mile for us. The service techs forgot to put the new sticker on my window and Brad brought it to me when he got off work on his own time. More