Anderson Toyota Lexus - Service Center

Scheduled Service Outstanding and caring service advisor I recently brought my vehicle in for scheduled maintenance. An issue was found that required immediate attention. The Service Adviser Brad Kahle took I recently brought my vehicle in for scheduled maintenance. An issue was found that required immediate attention. The Service Adviser Brad Kahle took the time to explain the problem and checked in with me a couple of times to update me on the situation. I appreciate the time and individual care that was given to me. More

I highly recommend We have been dealing with the Alexus of Rockford for several years and have recently started using the Toyota side as well. Both sides of the building We have been dealing with the Alexus of Rockford for several years and have recently started using the Toyota side as well. Both sides of the building have friendly people and both do a great job. Most importantly, they are honest. I have total confidence that when I take a vehicle in to them, they will take care of it and make honest recommendations on anything else they find. They are the only place we use for all our vehicles. More

Great overall experience! Eric Hoffman, from the Service Department, took excellent care of me! I brought my car in for an oil change and was in and out. Super friendly and pro Eric Hoffman, from the Service Department, took excellent care of me! I brought my car in for an oil change and was in and out. Super friendly and professional staff. More

First time using Anderson Lexus' service dept Super easy to schedule and even simpler when you show up for service with Service Managers like Jeff Ahlquist to lend you a hand. He walked me throug Super easy to schedule and even simpler when you show up for service with Service Managers like Jeff Ahlquist to lend you a hand. He walked me through an early morning process - informed me concisely what my service options were - and brokered no pressure or stress when there were a few items I decided to wait on servicing. The waiting area was great - nothing more could have been asked for! More

Early-morning service Everyone was very friendly and helpful, even at 7 AM in the morning. The service took just a little longer than expected but they offered me a loaner Everyone was very friendly and helpful, even at 7 AM in the morning. The service took just a little longer than expected but they offered me a loaner vehicle immediately. More

First class service dept. Always easy and efficient when bring the car in for service. I don't know how they could make things any simpler. Everyone is very helpful and frien Always easy and efficient when bring the car in for service. I don't know how they could make things any simpler. Everyone is very helpful and friendly. They are a pleasure to deal with. More

105,000 interval Went in to get the 105,000 interval on my car. Brad the service writer was very kind and helpful. Got in and out quick. Went in to get the 105,000 interval on my car. Brad the service writer was very kind and helpful. Got in and out quick. More

Very accommodating service! I needed service on one of my cars but was extremely short on time. Brad helped me out to get me in last minute because I found some extra time in my I needed service on one of my cars but was extremely short on time. Brad helped me out to get me in last minute because I found some extra time in my schedule with someone to help me drop it off. I think scheduling is HUGE when we need a small, but necessary repair. We will put it off until it breaks & is a major repair. Brad worked hard to get my car in without having to take time off work & saved me from an expensive repair. More

Excellent service Friendly people! Service was done right and and the waiting area was comfortable. Would definitely recommend service at this dealership. Clean place. Friendly people! Service was done right and and the waiting area was comfortable. Would definitely recommend service at this dealership. Clean place. Pleasure to deal with the staff More

great service Brad kahle was a wonderful customer service employee to deal with. He listened to a problem and went to the extent of asking service to look at it. He Brad kahle was a wonderful customer service employee to deal with. He listened to a problem and went to the extent of asking service to look at it. He did very well. More