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Anderson Toyota Lexus - Service Center

Loves Park, IL

4.2
308 Reviews

308 Reviews of Anderson Toyota Lexus - Service Center

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April 15, 2024

Jeff has been so very helpful in keeping my two "vintage" Lexuses road worthy and going strong. He is more than a service manager and has become a friend over the years. I will stick with the Lexus brand a More

by Bradley J Gilbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Always courteous, prompt and informative. He is always ready to greet you and discuss any matters right away. More

by wmpkea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Langley
December 11, 2023

Don Smith was great to work with on my truck purchase. Also Mr. Bleed was very helpful. More

by diracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Brouer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Elias
November 15, 2023

Brian is good Man . Take care very good to me about over 10 years to me. thank you so much Brian. My car all the car TOYOTA , all way when I come see him ,he take care More

by Huu Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corey
November 10, 2023

I had positive experiences at the dealership before. However, todays visit was terrible. I brought my car for a 10,000 miles maintenance visit. I was told I would be contacted on the phone (text) whe More

by Allie
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist - not listed above- working before closing of the dealership, Eddie Brown
October 25, 2022

I called Oct 19 to check and see what it would cost to replace a tire. Janet Forquer told me I had purchased a special tire warranty and the tire replacement would be free. I was so pleasantly surprised More

by HYTFOJanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Corey, Janet Forquer
September 01, 2022

Janet is friendly, but more importantly. .. she's knowledgeable. At Rockford Toyota/Lexus it's usually oil changes & routine maintenance for me... but when I have particular inquiries.. if More

by ShawnC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corey, Janet Forquer
August 12, 2022

Jeff Ahlquist that manages Lexus service is fantastic. Completely trust his knowledge and ability to get done what I need. More

by V100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Ben, and his crew went out there way for me! I really appreciate there honesty, hard work to get me in a car, n I absolutely love it! An on top of that my Fist car! Thanks again fellas! More

by Rio B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Anderson Toyota Lexus responded

Congrats on your first car, Rio! It was our pleasure to assist!

July 27, 2022

I highly recommend Greg Langley for any service inquiries with Anderson Toyota. I have worked with him a numerous amount of times and he always responds in a timely manner and for any urgent matters he execu More

by ttrinh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Langley
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