Anderson Toyota Lexus

Wonderful service I was shopping for my first car and was super nervous about payments. This team really gave me amazing advice, found me the perfect car, and worked wi I was shopping for my first car and was super nervous about payments. This team really gave me amazing advice, found me the perfect car, and worked with my situation to find a payment plan that is doable. I'm so glad I went here first for car shopping- saved me a lot of time looking for cars that would not have been as wonderful as the one I bought here! More

Nice staff-Ben Bleed. Nice car. We usually buy cars from private parties, but we weren't finding what we wanted. We heard good things about Ben Bleed so we gave him a call. Before we We usually buy cars from private parties, but we weren't finding what we wanted. We heard good things about Ben Bleed so we gave him a call. Before we arrived, he found a few cars for us to consider and had them ready for us to look at. He is friendly, nice, patient, not pushy. We found small things that needed fixed on the car we liked, and Ben had all of those items remedied by the time we picked up the car in the evening. The whole process was quick and efficient. More

Excellent customer service My experience at Anderson was an all around pleasurable experience. Although I was a difficult customer to please, Scott helped me find the car that My experience at Anderson was an all around pleasurable experience. Although I was a difficult customer to please, Scott helped me find the car that I wanted in a timely and friendly manner. Dan made sure that I understood all important manners in regards to leasing a vehicle. I love my car! I will be returning here for my next vehicle purchase. More

AWFUL Customer Service I bought a Prius from this dealership and the salesman was great! However, Ken Norwood in the finance department is a different story. He offer me the I bought a Prius from this dealership and the salesman was great! However, Ken Norwood in the finance department is a different story. He offer me the mechanical breakdown package which he didn't go into details about. Then, he added the assurance edge package and the gap insurance. Everything seemed nice and peachy until I took the time to read the contracts. I realized I didn't need mechanical breakdown or assurance edge (wheel insurance) so I went to the dealership to cancel it...I waited almost 2 hours for Ken because he was busy with shipping duties, and every time I asked the receptionist she would say only a couple more minutes. Finally, Ken made an appearance and when he found out I wanted to cancel the packages, he got upset. He was unprofessional, rude, and short. He try to denied that I couldn't cancel the added contracts until I showed him the terms and conditions section where it stated it could be cancel within 60 days through the dealer. On my first visit Ken stated that he had been in the industry for over 15 years, so I know for a fact he was lying about not being able to cancel the contracts. At the end of the day, he cancelled the contracts. I wouldn't recommend Ken Norwood. More

Dream come true Thank you to Mike Sartino and Ken Norwood for making our dream come true. We would give you guys 10 stars if we could! Thank you for going above and b Thank you to Mike Sartino and Ken Norwood for making our dream come true. We would give you guys 10 stars if we could! Thank you for going above and beyond for us and making our dream a reality! My husband and I will always be truely greatful. Thank you for the wonderful experience! If you are looking for your next vehicle stop in and see these guys. They will make it happen for you! More

Great experience throughout My girlfriend and her father went to Anderson Lexus/Toyota on a scouting mission for me and found a 2012 Toyota Prius C at a great price with only 26, My girlfriend and her father went to Anderson Lexus/Toyota on a scouting mission for me and found a 2012 Toyota Prius C at a great price with only 26,000 miles on it. I made the trip out from Chicago on the same day and had a great experience through the whole process. Matt Jensen showed them the car initially, and Ben Bleed worked with me on the details. Dan Clapper worked through the financing with me, and did a great job providing details about the extended warranty without pressuring one way or the other. This was hands down the best car purchasing experience I've been through (out of six in total) and I will definitely return for my next vehicle. More

Great and always friendly I originally came in to let the sales people to know I am looking for a brand new 2015 Toyota Sienna AWD Limited wanted it specifically Black and a da I originally came in to let the sales people to know I am looking for a brand new 2015 Toyota Sienna AWD Limited wanted it specifically Black and a dark interior which they had to get from another dealership which they got it in within a day! (Awesome! yes). Another thing I asked was is it possible to take delivery the same week an hold on to my check a couple days later and they were very understanding and they fulfilled my request thanks to their manager Troy Hancock. Also, the test drive experience was really great and told me all the features about the van. The day we took our new van home our sales guy tried to explain all the features but I am a person who likes to learn it while I drive it (I am a fanatic that likes to figure it out and say COOL!) Finance Dan was pretty awesome on holding the check while I got the funds a few days later. More

Ben Bleed gets an A the dealership gets a D Ben Bleed was beyond helpful in every way. The dealership however (finance manager, floor manager, general manager) came off unwelcoming and condescen Ben Bleed was beyond helpful in every way. The dealership however (finance manager, floor manager, general manager) came off unwelcoming and condescending. The owner of the dealership should know that the "little guys" on the floor go above and beyond, but the "higher ups" need a stern lesson in social skills and general accountability. My ratings of the dealership in no way reflect upon Ben Bleeds quality of service. Ben Bleed: 5* Dealership: 1* More

Great experience My wife and I were searching for a used Toyota Camry and noticed that there were several to choose from at Toyota in loves park. Ben, a salesman from My wife and I were searching for a used Toyota Camry and noticed that there were several to choose from at Toyota in loves park. Ben, a salesman from Lexus, came over to us and was very helpful. He spent almost two hours helping us find the 06 Camry that we ended up purchasing. He was very patient and made the experience a breeze. The general manager at Lexus, whom I can't remember his name was very pleasant also. Thank you Ben, gm, and the rest of the staff for keeping old school values in a world that shows very little these days. Keep it up! More

Great buying experience I bought a Lexus GS 350 F Sport yesterday. Dave Pearson made me feel very welcome and went out of his way to get me the best deal. When I picked up my I bought a Lexus GS 350 F Sport yesterday. Dave Pearson made me feel very welcome and went out of his way to get me the best deal. When I picked up my new car they were all ready for me. Chris was great in explaining my new car to me. Everybody was very professional and didn't waste any time on getting me into my car. All I can say is that this was the best buying experience I ever had!! More