Anderson Nissan - Service Center

Anderson Nissan gave my personal info to a stranger resulting in the stranger harassing me. resulting in the stranger harassing me. More

Purchased a used vehicle from Anderson Nissan last week. It required a seat repair that their service department was on top of it. The part came the following day and I was notified momimmediately and sched It required a seat repair that their service department was on top of it. The part came the following day and I was notified momimmediately and scheduled my appointment. They not only completed the repair I less than 2 hrs but did a excellent job. Completely happy and impressed with the quality and speed of their service people. Which I might add were very professional and courteous. I would totally recommend Anderson Nissan to all my friends and more. Thank you Anderson!! I would like to add that my experience with Anderson Nissan has completely changed how I feel about car dealerships. Everything about my experience with them was totally fantastic! These folks are the best of the best. Two thumbs up!!! More

Jayden at Nissan has been a blessing and delivers exceptional customer service every time, he keeps me posted regarding my vehicle and goes above and beyond regarding my circumstances such as finding exceptional customer service every time, he keeps me posted regarding my vehicle and goes above and beyond regarding my circumstances such as finding me temporary transportation when needed such as a rental when there isn’t one, And comes in even on his day off to make sure my car is being looked at when parts are delivered. His Sense of urgency is hard to come by and definitely noticed. Thank you for ALL that you do Jayden!!!!!! More

Disappointed to how we were treated. We put our vehicle with them for repairs. They do not feel they have to answer our calls until end of day but try hard to upsell every time. Brou We put our vehicle with them for repairs. They do not feel they have to answer our calls until end of day but try hard to upsell every time. Brought vehicle in for repair once in the past This time we went back for a leak and it took 3 times to find out what was wrong. Power Steering rack was the problem. The issues we explained to them when we brought it in the first time, should have helped them. I googled it today and it said exactly what we told them the first time we went. They said there are a lot of fluid and hard to see so they changed lines. We came back 3 times and did 2 repairs of lines that may not even have been a problem. Each time we were told it was fixed, we left and it leaked again. They are supposed to be experts on the vehicles they sell, We left again without getting repair because they quoted $1600.00 more this time. My son looked at vehicle and found hoses they replace leaking because of the clamp Anderson Nissan installed was not clamped right and was causing more leaks. They did nothing to help us. They do not value their customers. Really sorry to find this out. I thought they were a community company and cared. More

Spent $5,000.00 there Nov 2020 to have my engine heads replaced, End of April 2021 engine no longer runs. Comment from Service Dept, service man that worked with me and mechanic has been fired. As far as replaced, End of April 2021 engine no longer runs. Comment from Service Dept, service man that worked with me and mechanic has been fired. As far as my complaint, oh well That is customer service and mechanical know how ????? More