Anderson Nissan
Lake Havasu City, AZ
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I made a deposit on a new Pathfinder before the dealer received it. I found it a little strange they did not process my deposit on the Visa card. They also would not verify the VIN number. I already had t received it. I found it a little strange they did not process my deposit on the Visa card. They also would not verify the VIN number. I already had the VIN from NissanUSA. The sales agent promised/committed the Pathfinder was on the way and it was booked for my purchase. As it turned out a manager at the dealership, Anderson Nissan, decided otherwise and sold it to another buyer. They lied. Don’t do business with them, they seem to lie a lot....read the reviews. More
Spent $5,000.00 there Nov 2020 to have my engine heads replaced, End of April 2021 engine no longer runs. Comment from Service Dept, service man that worked with me and mechanic has been fired. As far as replaced, End of April 2021 engine no longer runs. Comment from Service Dept, service man that worked with me and mechanic has been fired. As far as my complaint, oh well That is customer service and mechanical know how ????? More
My husband purchased a vehicle a year ago almost from this dealership. I've never had a worse car buying experience in my life. I had to finally call the finance company and handle everything they needed this dealership. I've never had a worse car buying experience in my life. I had to finally call the finance company and handle everything they needed document wise myself because they weren't, due to this my deal almost wasnt funded. Fast forward to present time, we went for a service on his vehicle and seeing an SUV we liked. My husband wanted to run numbers, it would have been a good car for me. They did, said we were approved and my husband signed all the paperwork even. We were supposed to pick it up today and give them 2,000 downpayment. Friday they called us and now SOMEHOW our deal has been pulled off the table. No one has explained what's going on, apparently one person knows and he isnt back until Monday. They dont have any idea what they are doing. Just a bunch of children to play car lot. More
Lies .lies lies So I called Anderson Nissan in lake havasu to ask about a used car they had on their lot.and told them I would be driving from out of town but will be So I called Anderson Nissan in lake havasu to ask about a used car they had on their lot.and told them I would be driving from out of town but will be stopping to check out another car at another dealer before I stopped there.so they did everything to convince me to make them my first stop even saying they had a brand new altima sv with 5k off sticker price so that convinced me.well of course after I test drove it I was told it was 27k not 22k and that they have "new ppl" that don't know what they are talking about.yet it was a sales manager named Zach that told me the discounted price that they of course didn't want to honor. I walked out and I will not be doing business here. More
Bait and switch I had expressed interest in a new GTR, but couldn't justify the cost. When a saleswoman called and told Me a 2009 had come in, and would sell for upp I had expressed interest in a new GTR, but couldn't justify the cost. When a saleswoman called and told Me a 2009 had come in, and would sell for upper 50' to lower 60's. A little more than I planned, but close enough. I got ready to do the paperwork at the dealership wanted $72,000 firm. I had already knew the car should retail between $53,000 and $57,000 according to 4 common guides. Had I been told it was $72,000, I wouldn't have wasted my time.we live in a relatively small town, approximately 3 hrs from Las Vegas. The dealer must not mind all the sales business they lose from these tactics. I will make sure that I take this opportunity to share my experience with any of my friends and acquaintances. I have lived here almost 30 years, and I know a lot of people! More
I basically wanted a strip down truck Frontier S with air I basically wanted a strip down truck Frontier S with air & auto and no other options. Instead of trying to pressure me into one they had in stock wi I basically wanted a strip down truck Frontier S with air & auto and no other options. Instead of trying to pressure me into one they had in stock with all the bells & whistles, these guys hunted down exactly what I wanted, and went & got it at a fair price. They expressed their concerns in more than mere words nthat they wanted return customers not just one time sales. Over all, Anderson Nissan of Arizona gets high scores from me. More