Anderson & Koch Ford Inc.

I had a wonderful experience and got the vehicle I wanted. Everyone I dealt with was fantastic. Especially Donnie, my salesperson, who helped me find the right vehicle for me. wanted. Everyone I dealt with was fantastic. Especially Donnie, my salesperson, who helped me find the right vehicle for me. More

Words cannot express how awesome the customer service of this dealership is! And I never imagined in my life that I would say that about a dealership. I submitted an inquiry through the CarGurus app and alm this dealership is! And I never imagined in my life that I would say that about a dealership. I submitted an inquiry through the CarGurus app and almost instantly got a text message with a video of Donna holding a sign with my name and introducing herself and letting me she was available to answer any questions. Very shortly after Brandon sent me a text letting me know he was available for any questions I might have. Unprompted, he personally created a walk around video of the vehicle I was interested in along with a link to a fact sheet about the car itself. That alone was incredible to me. Then I asked about a vehicle inspection report and Carfax report. He texted me copies of them almost immediately as well as the original window sticker. We set up a day and time for me to come in to look at it and test drive. On my way there I got a text from Brandon letting me know he had the vehicle all ready for me when I got there. When I arrived he was sitting right inside the door waiting for me. Talk about service! When it came time to talk numbers there was absolutely no hassle! They had even dropped the price before I got there unbeknownst to me but offered at the lower price without me even knowing they lowered it! They didn’t try to add all kinds of extra fees or anything. They gave me all the information I asked for and were very transparent with all the numbers. And while I walked in there already preapproved for financing with a very competitive APR, they were able to beat it! The vehicle I bought from them was a used Chevy. And I am probably furthest away from being a “Ford” guy. But honestly, I think the next time I’m looking for a new vehicle it will probably be a Ford from this dealership! It was a truly pleasant experience! I highly recommend! More

I liked that the doors were unlocked so you could look comfortly by yourself. And Rob listened and found a car comfortable for me. comfortly by yourself. And Rob listened and found a car comfortable for me. More

We have done business with this Dealer for over 20 Years. We will be back for more... We will be back for more... More

Just purchased a 2020 Chevrolet Colorado. Our sales representative Kristopher was outstanding! It came with the Ford certified Blue advantage warranty. He was extremely helpful and very frien Our sales representative Kristopher was outstanding! It came with the Ford certified Blue advantage warranty. He was extremely helpful and very friendly. Helped guide me how to get my phone connected and all the other features I am not accustomed to. The detailing department did a Fantastic job of washing and maybe also waxing my vehicle before I picked it up. Looked almost brand new. This is the second vehicle we have purchased through them. The other was a 2003 F150 Super Crew. Brand new. Very satisfied with that purchase also. More

Not my first purchase and definitely not my last. Enjoyed working with the whole team. Enjoyed working with the whole team. More

Friendly, helpful and answers all questions. Makes sure you understand how to operate the vehicle before leaving the lot. Makes sure you understand how to operate the vehicle before leaving the lot. More

Highly Recommended! Traded in a STX for a Bronco Sport, and loving that decision! Brad was our sales representative, and he did an EXCELLENT job! Went above and beyond t Traded in a STX for a Bronco Sport, and loving that decision! Brad was our sales representative, and he did an EXCELLENT job! Went above and beyond to give us a great dealership experience. More

We had an excellent experience buying our truck from Anderson and Koch. This is the ninth vehicle we have bought from the dealership and if/when we buy another vehicle we will buy it there. We worked Anderson and Koch. This is the ninth vehicle we have bought from the dealership and if/when we buy another vehicle we will buy it there. We worked with Brad and he was great. More

Overall a pleasant vehicle purchase experience where we were assisted in our buying decision based on what WE were looking for rather than being "sold" a vehicle. We worked with Jon and he was very helpful were assisted in our buying decision based on what WE were looking for rather than being "sold" a vehicle. We worked with Jon and he was very helpful and knowledgeable about what our new F-150 features are. The previous "new" vehicle was a 2016 so we especially appreciate him going through the entire productivity screen menus as we've become less tech-savvy with age. I wouldn't hesitate to refer friends or family to Jon. More