Anderson Honda

My mom and I recently purchased a new 2012 CRV from this dealership and we could not be happier with not only the purchase itself, but also, the entire process!! The car is amazing and the service we recei dealership and we could not be happier with not only the purchase itself, but also, the entire process!! The car is amazing and the service we received was equally as spectacular. Before coming here, my mom and I went to another dealership in the south bay and dealt with 3 different sales people--the first was pushy and un-knowledgeable and the other 2 were typical sales people and trying to sell us features we did not want or need. My mom and I decided to give Anderson Honda a shot, per recommendations from our Auto Insurance provider...and I'm glad we did! Les (sales manager) and Sanjay (finance person) make a great team. Les is not your typical car salesman--not only does he know all things Honda, but it really feels like his passion is to make the customer happy--he is extremely patient (my mom and I went back and forth on colors, models, and even types of cars numerous times), stayed extra hours for us, and not once pushed us to buy a car we were not comfortable with....and most importantly, gave us a great deal! :) Once we purchased the car, he walked us through all the features, showed us how to set everything up and even made us a postcard and calendar (so nice!). Hands down, I would recommend this dealership (and Les) to anyone looking to buy a Honda! More

i was refered in by a coworker who bought a car from bill.I bought a 2011 honda accord.excellent dealings with bill, and finance mgr robert..i had a great experience overall...only minor negative was t bill.I bought a 2011 honda accord.excellent dealings with bill, and finance mgr robert..i had a great experience overall...only minor negative was the sales mgr wouldn't go down much on the price,i still feel it was a positive experience!..please make sure you find bill ridgeway to help you in buying your next car...ps no hi pressure tactics..were ever used. More

I never thought I would use the words "pleasant experience" and "car shopping" in the same sentence, but yesterday I had just that while buying our new Honda Fit from Anderson Honda. The salespeopl experience" and "car shopping" in the same sentence, but yesterday I had just that while buying our new Honda Fit from Anderson Honda. The salespeople were extremely professional and not at all pushy. I talked with Reggie Chambers on the phone and we agreed on a price which was very reasonable for this hard-to-find, in-demand car. Mike Waynick met us in the showroom and took us for a test drive. At no time did I ever feel pressured. He was professional and knowledgeable about the car and answered all of our questions. We received a fair appraisal of our old car for a trade-in and we were ready to buy. Mike suggested accessories, but when we told him we weren't interested he didn't push us any further. Robert from the finance department clearly explained our financing options, compared our bank financing with what he could offer. We ended up staying with our bank, but never felt pressured to go with his recommendation. We left the dealership saying that we've never had a great experience buying a car before. We'll definitely recommend Anderson Honda to anyone who's looking to buy a Honda, and we'd be glad to buy from them in the future. Excellent dealership! More

i bought my new 2011 honda fit sport from bill ridgeway in june of this year and was treated fairly and professionally w/o question...i had all my automotive needs met and exceded by bill and the rest of t in june of this year and was treated fairly and professionally w/o question...i had all my automotive needs met and exceded by bill and the rest of the staff at anderson honda...will call on bill again for any future honda needs....highly recommened! ps bill even came and picked me up at the light rail stop...that is good old fashioned customer service..... More

I had done some research on the type of car I wanted and stopped in to Anderson Honda to test drive a Pilot. That's when I met Denise McDonald. Denise is an excellent sales person - very attentive without t stopped in to Anderson Honda to test drive a Pilot. That's when I met Denise McDonald. Denise is an excellent sales person - very attentive without the pushiness sometimes associated with car sales. I ended up purchasing a different make of vehicle but I would highly recommend Denise to anyone in the market for a Honda or GMC. More

My overall experience was pretty good. The dealership locstion at cockeysville, MD is brand new and the facilities are great. I read the reviews and was kind of scared at the beginning but the people i d locstion at cockeysville, MD is brand new and the facilities are great. I read the reviews and was kind of scared at the beginning but the people i dealt with overall were friendly, nice and honest. One recomendation is to go prepared, not only to this dealership, but to all of them. They will try to get you to buy additional stuff, is up to you to make the decision, remember it is a business after all. The only negative thing i would have to say, was that i had to be very patient, since the deal seemed to take forever. I dont blame them since they have been at the new location for a few weeks. More

The people are not friendly at all. The sales person was very rude. Would never recommend going to this place. We arrived there around 5.30 p.m. There was not a single customer. We were told to take a seat very rude. Would never recommend going to this place. We arrived there around 5.30 p.m. There was not a single customer. We were told to take a seat because the manager was not available. It took them 20 min to get to us and then they were rude on top of that delay. More

Well, I found this dealership online because they had a used car I wanted, an '03 Corolla LE, 32,000 miles, $10,995. I drove down, checked out the vehicle, and gave it a test drive. The vehicle was in good used car I wanted, an '03 Corolla LE, 32,000 miles, $10,995. I drove down, checked out the vehicle, and gave it a test drive. The vehicle was in good condition, and I liked the price, so I told them I wanted it. I went in and filled out all the financial papers to get the car loan, and gave them a $1000 deposit on the car. I was told that it was too late in the day to push the paperwork through and find out if I got approval, and that they would call me as soon as they had an answer. I called back the next day at lunch to get an update, and was told that they were still working on financing me the Corolla, but he wasn't sure if he was going to be able to push it through. He tried to push a Honda Civic "About the same miles, and same price" on me, which I really wasn't interested in, so the salesmen told me he'd continue to work on financing the corolla, and would let me know. I hung up, and didn't like the way the conversation sat with me, why try and push a vehicle that's the same money, same miles, when I had already decided and wanted to purchase the other one? I called back, and asked point blank "Do you still have the Corolla?" He had already sold it to another customer. I called back, and talked to his manager, who just gave me the run around about not being able to finance, and trying to put people in cars, etc, so forth. It's very simple. I gave $1,000 for that car. I had even already made other financial arrangements if the dealership finances fell through, but instead, they sold it before lunch the very next day, without calling me. I put down $1,000 for a at 8:30pm, at lunch the next day, the car was sold to someone else without ever contacting me. More

Sales Representative and Sales Manger were condescending, dishonest and rude. Price quoted did not match the sales contract at all. When I brought this to the attention of the sales manager and sales repres dishonest and rude. Price quoted did not match the sales contract at all. When I brought this to the attention of the sales manager and sales representative (at the same time) they both started shouting and bullying me. They both refused to acknowledge they had switched the price even after I showed them the florescent sticker from the front windshield of the car. They acted as if they couldn't hear me. Actually said I don't care what is on that sign, I only care about the number on this contract!. They also insisted splash guards, accent stripe and fenderwell door edge guards were REQUIRED manufacturer OPTIONS. If you value your money and your sanity, do not buy from this dealer. More

I was pleased with the person who sold me the car, but I was very unhappy with the financial manager. He talked me into buying services I didn't need, and he now won't refund my money. I cancelled all the e was very unhappy with the financial manager. He talked me into buying services I didn't need, and he now won't refund my money. I cancelled all the extra services six days after purchase -- well within the 60 cancellation period -- but it's been four months and I haven't received my refund. He plays the slime-ball financial manager part to the hilt. I haven't had any service done on the vehicle yet, so I don't know how that will go. But DON'T purchase any additional services! I only say "yes" to recommending this place because I think that automobile financial managers are cut from the same cloth. As long as people know not to trust them or their slick sales pitches, they will be ok. More