Anderson Ford, Lincoln of St. Joseph
St. Joseph, MO
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new F-150 purchase I just purchased a 2019 F-150 from Anderson Ford. This is the 2nd new truck I have purchased from them.. Both trucks were special orders and I recei I just purchased a 2019 F-150 from Anderson Ford. This is the 2nd new truck I have purchased from them.. Both trucks were special orders and I received great service in ordering the trucks. All my questions were answered and my needs were met. I would advise anyone who is going to purchase a new or used vehicle to visit Anderson Ford, you will not be sorry. they treat you like a KING. Everyone is polite and courteous. Don" t make a big mistake, visit them, you will not be sorry. More
Wonderful! We worked with Brett Farr and he was wonderful!!! I am now a happy owner of a new car! I will definitely go to Anderson Ford in St. Joseph again! They We worked with Brett Farr and he was wonderful!!! I am now a happy owner of a new car! I will definitely go to Anderson Ford in St. Joseph again! They worked with me to get the price I needed. Thank you all so much!!! More
Avoid this place. I do not trust anyone at this company, Anderson KIA either. We have bought 3 vehicles from them in the past, and every time, something is messed up. I do not trust anyone at this company, Anderson KIA either. We have bought 3 vehicles from them in the past, and every time, something is messed up. The latest is a used Jeep Laredo. we bought it in January. The salesman (JJ) said there was a 60 day 3000 mile warranty on anything that goes wrong. February, check engine light comes on and eco mode does not work. Took it in to their shop. $115 to look at it, another $267 to fix it. not covered in warranty. I called the salesman (JJ) and he blew smoke up my a$$ while back peddling. He said he would look into it but he never gives warranty on used cars. Of course he never got back to us. Next day, wife is driving home from work and top speed tached out was 35 MPH. She shifted it to neutral and back to drive and it shifted properly. More
The utmost Integrity & Customer Service experience Honesty and integrity are the first words I think of when I think of my experiences with Anderson Ford. Customer service after the sale is very import Honesty and integrity are the first words I think of when I think of my experiences with Anderson Ford. Customer service after the sale is very important to me. I’m very grateful for the time and attention I receive from Steve Shellito, Seth Bryant, Cole Bryant, & Guy Johnson. I always know they will listen carefully and ensure every need is met. We are loyal Anderson customers because of the trust they have earned. More
Love my truck, bad customer Service Each time I walked into the Aderson Ford dealership in St. Joe it took more than 10 minutes for someone to finally help me. My car salesman was a lot Each time I walked into the Aderson Ford dealership in St. Joe it took more than 10 minutes for someone to finally help me. My car salesman was a lot of help while I was in the process of buying my truck but now that I've got it you can tell they don't care about me or my business anymore. I've called in 3 times with questions about my truck and each time I've yet to get to talk to anyone. I love my truck, but this dealers Customer Service needs work. Definitely frustrated More
Very good service and Gene was wonderful! This was a very good experience for me. I got my CAR! It didn't take long to get approved and Gene helped me to feel like family. This was a very good experience for me. I got my CAR! It didn't take long to get approved and Gene helped me to feel like family. More
Great place to purchase a vehicle!! We have purchased several vehicles here and have always felt like we got a great deal. Steve and Stan are great. We will be back! Thanks guys. We have purchased several vehicles here and have always felt like we got a great deal. Steve and Stan are great. We will be back! Thanks guys. More
A very pleasant car buying experiene. Ryan Piatt was our sales person. He was very patient and friendly as my wife and I drove and considered several cars. After learning our individual ne Ryan Piatt was our sales person. He was very patient and friendly as my wife and I drove and considered several cars. After learning our individual needs, he suggested a car that we had not considered. It turned out to be just right for us. Ryan then worked out pricing with the help of Manager Ryan O'Rourke that we were happy with. We were very satisfied with our buying experience. More
Friendly Staff, Excellent Customer Service, Great Price! Tracy James was our sales person. She is not only friendly and professional, but very knowledgeable about the vehicles. We were looking for a used tru Tracy James was our sales person. She is not only friendly and professional, but very knowledgeable about the vehicles. We were looking for a used truck to pull our fifth wheel. The one she sold us will easily do that and much more! Also appreciated learning the history of Anderson's as well as all of the ways they continually pour support back into the local area. Highly recommend not only her, but Anderson's in general. They provide much needed, good, quality vehicles but yet are also using the proceeds from each sale to aid those that truly need it. Thanks again! More
Jorman (Joe) Miller I talked with Joe twice about the gas tank recall on my MKX. The tank has to be replaced. I explain to him each time I need a car to drive when I leav I talked with Joe twice about the gas tank recall on my MKX. The tank has to be replaced. I explain to him each time I need a car to drive when I leave mine for an appointment. I dropped my car off at 7 A.M. just as I told him I would. Richard has to apologize because there are no loaners. Of course Joe is not at work this early so he doesn't have to take responsibility for his failure to do his job. So not only my day but Richards has to start off with a negative because of JOE. Come on! Joe don't make promises you have no intention of keeping! Won't deal with Joe again! You all need more Richards! All ratings are on Joe .....not Richard who I would give the highest rating. Joe just sucks! I do not have my car back so quality of service is unknown. Richard was VERY FRIENDLY AND HELPFULNESS it was Joe that doesn't follow thru on his promises! I want to give my name Twyla Carpenter. Thanks Richard....Joe you are a bad rap! More