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Anderson Chrysler Dodge Jeep Ram
Rockford, IL
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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589 Reviews of Anderson Chrysler Dodge Jeep Ram
October 25, 2019
Lies and more lies I brought my Jeep Patriot in on October 9 as my vehicle was squeaking a little. After the so called inspection I was told I was riding on metal and ne I brought my Jeep Patriot in on October 9 as my vehicle was squeaking a little. After the so called inspection I was told I was riding on metal and needed new rotors and a lot of other things adding up to about $900. After speaking with the service manager, he told me they could lower the cost of the service to about $400 just for the breaks. He told me well you really don’t need the rotors replaced, we can do the break pads for $400. Then I took my truck to another mechanic who advise I didn’t need new breaks or anything. In fact I had another mechanic who told me that my breaks were fine and had plenty of life. It sad because if I had allowed them to scare me they would have literally stole money from me and I’m sure no work would have been completed as there’s nothing wrong with my vehicle. I’m so disappointed. Scam artist... More
by FloridaGirl
Employees Worked With
Not sure the service manager’s name
October 22, 2019
Great Customer Service Tremayne Richardson was the first to approach me on a Saturday afternoon and he should get a lot of credit for my eventual purchase of a 2016 Jeep Wra Tremayne Richardson was the first to approach me on a Saturday afternoon and he should get a lot of credit for my eventual purchase of a 2016 Jeep Wrangler. Tremayne had just started working for the dealership, so after a few minutes of discussing the vehicle he handed my potential business off to Zagit "Z" Rodriguez, who is more experienced in car sales. "Z" did a fantastic job of answering all of my questions, taking me for a test drive, introducing me to his manager, Bob Williams, and then, to my surprise, he even allowed me to keep the Wrangler for the remainder of the weekend to make sure I liked it. Overall the car-buying process was as easy I have ever dealt with thanks to the staff at Anderson Chrysler Dodge Jeep Ram. More
by Paul L
Employees Worked With
Bob Williams, Blake Fanning, Zagit Rodriguez, Tremayne Richardson
October 22, 2019
Unexpected purchase Johnny Garner made shopping for a car easier. It was an unexpected purchase. My husband did his research online so when we got to the dealership, Jo Johnny Garner made shopping for a car easier. It was an unexpected purchase. My husband did his research online so when we got to the dealership, Johnny found the one we were looking at quickly. He answered any questions we had. The buying process is not a fast one, but he made sure we were comfortable and relaxed He is a very personable person. He is a Veteran and I am grateful for his service. More
by Lsbaker
Employees Worked With
Blake Fanning, Brad Beaudin, Johnny Garner
October 19, 2019
Great salesman I was a little hesitant to buy from a big dealership like this one. My concerns were relaxed when I met the salesman who would help me. He's a vet I'm I was a little hesitant to buy from a big dealership like this one. My concerns were relaxed when I met the salesman who would help me. He's a vet I'm a vet and it worked out great. More
by Bmhall
Employees Worked With
Bob Williams, Keith Mccoy, Johnny Garner
October 15, 2019
Friendly and Easy Johnny was friendly, open, and knowledgeable. We went in knowing what we wanted and he had everything ready to go within minutes. From the test drive Johnny was friendly, open, and knowledgeable. We went in knowing what we wanted and he had everything ready to go within minutes. From the test drive to getting the Lux care interior set up that day, to making sure I was comfortable with all the features, everything was smooth and as easy as car buying can be. More
by Gen
Employees Worked With
Johnny Garner
October 14, 2019
Easy and fair Got the exactly the car I wanted for exactly the price I wanted with a few perks thrown in. Johnny was very friendly and knowledgeable. Highly recomme Got the exactly the car I wanted for exactly the price I wanted with a few perks thrown in. Johnny was very friendly and knowledgeable. Highly recommend Anderson Dodge. More
by aluedtke2001
Employees Worked With
Blake Fanning, John Catron, Johnny Garner
October 01, 2019
A few minutes out of my day to say thank you Johnny and Keith, if I had a business I hired you both, keep that positive attitude. I be back in the future. I ❤ my 2019 Ram Keith, if I had a business I hired you both, keep that positive attitude. I be back in the future. I ❤ my 2019 Ram More
by Ben
Employees Worked With
Keith Mccoy, Johnny Garner
September 30, 2019
Nice dealership, nice customer service Johnny Garner did a great job of finding us the perfect Jeep for our needs. I would recommend both Johnny AND Anderson Jeep to find the perfect vehic Johnny Garner did a great job of finding us the perfect Jeep for our needs. I would recommend both Johnny AND Anderson Jeep to find the perfect vehicle More
by suef
Employees Worked With
Johnny Garner
September 21, 2019
A good dealership All of the people were real helpful, they were not pushy. Johnny was real helpful and understanding. He did not try to make me buy something fhat i di All of the people were real helpful, they were not pushy. Johnny was real helpful and understanding. He did not try to make me buy something fhat i did not want. More
by Lynn
Employees Worked With
Bob Williams, Keith Mccoy, Johnny Garner
