Anderson Buick GMC of Hunt Valley - Service Center

Work done was excellent and recueved professional and helpful guidance from the staff advisor. Megan Moxley. helpful guidance from the staff advisor. Megan Moxley. More

I had a major transmission issue to be fixed. Initially, they said it would take four days to even take a look at it and then I ended up taking a few more days. But then they ended up getting it Initially, they said it would take four days to even take a look at it and then I ended up taking a few more days. But then they ended up getting it done faster than anticipated so I was appreciative of that. More

Just in for first oil change and a tire issue, all went well. Service department was easy to work with, kept me informed during service, and completed the work promptly. well. Service department was easy to work with, kept me informed during service, and completed the work promptly. More

I applaud the welcoming, friendly, professional, and expert service I received from the Anderson GMC Service Department - specifically, the Service Advisor I had the pleasure of working with, Mr. Brian expert service I received from the Anderson GMC Service Department - specifically, the Service Advisor I had the pleasure of working with, Mr. Brian Young. After several unpleasant and frustrating experiences at my local (MD) GMC dealership, I decided to take a chance and drive 45 minutes away to service and repair my vehicle at Anderson GMC of Hunt Valley in Cockeysville, MD. This decision ended up being one that I wish I made years ago. The service I received for my GMC vehicle from beginning to end was nothing short of the BEST I have had in the area. Having been an active-duty military member in the Maryland area and now a Veteran who is not from the Maryland area, I highly recommend taking your GMC vehicle to Anderson GMC without hesitation. Also, and most importantly, I highly suggest working with Mr. Brian Young; an expert in his field with a deep wealth of knowledge and shows that he only has your best interest at heart. He is a professional who will TRULY try to think of the best ways to help you and your situation and resolve any issues your vehicle might have. His ability to treat his customers with respect, care, and professionalism did not go unnoticed and blatantly stood out. Also, the surrounding area seemed safe and non-threatening. If you are unsure about leaving your vehicle the night before for it to be worked on the next day, please be at ease knowing that about ten vehicles and mine all were fine and unharmed with their night-drop-off system/lock box at the Anderson GMC dealership. More

All good EXCEPT not a clear and detailed explanation about what items were serviced and the value of the service performed. about what items were serviced and the value of the service performed. More

The dealer rep told me exactly what I needed to have done to my car. Also he told me that I had a policy that covered a lot of normal inspections for the next 3 years. So he helped me realize savings in my to my car. Also he told me that I had a policy that covered a lot of normal inspections for the next 3 years. So he helped me realize savings in my future. More

Dealership went the extra mile to diagnose my issue. Excellent communicator! Easy to deal with! Excellent communicator! Easy to deal with! More

An overall pleasant repair experience. Repairs were quick and professional. Always have had a great experience with Anderson. Repairs were quick and professional. Always have had a great experience with Anderson. More

Great customer service, that's why I keep coming back. The technicians are knowledgeable and they don't push nn-essential service on you. The technicians are knowledgeable and they don't push nn-essential service on you. More

The staff is always friendly and professional. They answer any questions I may have and have my car running like it's brand new. I love the fact that they keep me updated with what's going on with They answer any questions I may have and have my car running like it's brand new. I love the fact that they keep me updated with what's going on with my vehicle. More