Ancira Winton Chevrolet

Took our car into have work done at the body shop , and I promise if we ever get every thing worked out (cracking clear coat on the wheels , parts taken off and not put back on ) I will not come back , the S promise if we ever get every thing worked out (cracking clear coat on the wheels , parts taken off and not put back on ) I will not come back , the Service Dept is the best , but as good as they are, the body shop is that bad , we have bought cars ,and the people at the dealership are nice and helpful, that is why I took the car to ya'll But never again , buy cars and let Bob in Service take care of us, NO BDY SHOP More

Curtis - I forgot last name and my husband has his card for future use should we need it-was very cordial and friendly. Took his customer service to us VERY SERIOUS! And made our experience in the service for future use should we need it-was very cordial and friendly. Took his customer service to us VERY SERIOUS! And made our experience in the service department very pleasant. I stayed out of the "talk" part because I am not into car work!!! But he was very clear and made sure all the things my husband wanted checked and done were handled. He had a sense of humor and made it comfortable for both me and my husband. He went beyond the usual OK I'll take care of it that many places do. He made sure we were very satisfied!! AND YOU CAN BE VERY ASSURED THAT WE WILL ASK FOR HIM A N D RECOMMEND HIM TO ANY ONE WHO NEEDS TO DEAL WITH SERVICING A VEHICLE - ANCIRA OR NOT. BECAUSE we feel if he can see to it that Ancira will/can take care of their needs he will give the CUSTOMER SERVICE GRANDE!!!!And if he finds it can't be done there he will undoubtedly try to help the customer find the service company that can help them --- and this is a real CUSTOMER SERVICE REP. (This brings customers BACK to him for additional help AT Ancira. THANK YOU CURTIS!!! And to let you know the billing lady was very pleasant and made our PAYOUT as "painless as possible" and made sure we got copies of the billing. SOME places seem to FORGET this important aspect of work reports for the customer. I LOVE M Y COBALT. (My husband calls it that!!!) More

I have not so good credit and they offer the so called "Guaranteed Financing" and was told with $1,500.00 I could get into a vehicle, well they showed me vehicles I could get into the first one sounded li "Guaranteed Financing" and was told with $1,500.00 I could get into a vehicle, well they showed me vehicles I could get into the first one sounded like it had a whole in the front and you could hear all the air coming in through the dash. the second I like but by the time I came up with the daown payment it sold, I looked at others, found one on another lot wouldn't pass, then they showed me 2 others that I would have been able to get into I chose the bigger vehicle of the 2, then they come back with you need more money down, why show me vehicle's you know I can't get into, I had a bad experience back in 1998, 2000 & 2010 (2000 was at the Nissan Location) I guess 3rd time is a charm to fully vow never to go to an Ancira dealership ever and vow to let my family and friends know and anyone else I have the opportunity to inform not to buy from the Ancira family. More

A little over a week ago, I was having problems with my 2010 Chevy Malibu. My steering column, driver side floor board, and my gas pedal all had a vibration and a loud buzzing noise when I hit speeds of 65 2010 Chevy Malibu. My steering column, driver side floor board, and my gas pedal all had a vibration and a loud buzzing noise when I hit speeds of 65 and up. I had to called onstar and requested a diagnostic on my vehicle but they could not find anything wrong with my vehicle but they did say if I didn't feel comfortable with my car they would connect me to ancira dealership. To try to make a long story short, I met up with Tommy in the service dept and from there he and Anthony took their time trying to figure out was wrong with my vehicle. After replacing some components underneath the vehicle and replacing my tires with new ones. We thought my vehicle was good to go. It turned out the new tires didn't make a difference so Anthony called me to to take a ride along in my vehicle and then a new one as well...what we both found was that new vehcile had the same noise that my 5-month old malibu had. Anthony decided to change the tires with a new set of tires but different make. After a week with my vehcile in the service dept...WOW! what a differnce the new tires made on the drive out of the service dept. Not only was the vibration gone, but so was that annoying noise in the background. Thank you Ancira and thanks go out to Tommy and Anthony..GREAT JOB! The only draw back was getting my rental, I spent three hours and enterprise trying to get a rental... More

This is the 3rd vehicle we have bought from Jerry Alvarado, 2nd from Ancira, and we couldn't be happier. Jerry has always gone the extra mile to take care of us. He has always remembered us even with Alvarado, 2nd from Ancira, and we couldn't be happier. Jerry has always gone the extra mile to take care of us. He has always remembered us even with years of time in between. Jerry is not only a great car salesman we consider him our friend. More

I have purchased two new vehicles with Jerry Alvarado with the latest vehicle a 2010 Texas Edition Silverado. The process has been a great experience with his great friendlinesss. He went above and beyon with the latest vehicle a 2010 Texas Edition Silverado. The process has been a great experience with his great friendlinesss. He went above and beyond and made it a great buying experience. I recommend him to family and friends. I will continue to purchase vehicles with Jerry and look forward to seeing him in our next purchase. Nothing compares to the customer service that he provides. Thanks Jerry! More

This is the third vehicle I have purchased and it has been by far the best experience. John Llamas did an exemplary job of answering any questions I had in regards to the 2010 Silverado Purchased. He pat been by far the best experience. John Llamas did an exemplary job of answering any questions I had in regards to the 2010 Silverado Purchased. He patients with my decision making process was greatly appreciated. Great Job! Two thumbs up to John Llamas. The only comment I have is a feeling of being passed/over looked by my initial salesman at Ancira Winton. It wasn’t until a day or so later… that I feel that he saw I was genuinely interested in purchasing a vehicle. Unfortunately for him I was passed to a sales man that was more than willing to help me find what I needed. Thanks John! I only hope that commission on the purchase went to who deserved it. More

My wife and I recently bought our 2nd vehicle from Ancira. Both times we have worked with Jerry Alvarado. He is always willing to go the extra mile to ensure we are completely satisfied. He consistant Ancira. Both times we have worked with Jerry Alvarado. He is always willing to go the extra mile to ensure we are completely satisfied. He consistantly through out the years has followed up with us whether it is a call, birthday card, christmas card or year anniversary to ensure we are still happy. Never have I left your dealership wondering if I made a bad choice. Jerry is very pleasent and wonderful to work with. I will continue to due business with your company not only because of the prices I receive but because of the wonderful salesman you have in Jerry. Thanks again! More

I RECEIVED NOTHING BUT VIP TREATMENT. This was the easiest major purchase I have ever made. Jerry Alvarado is what I feel every car salesman should be. I went in, chose a car that I liked, pointed it easiest major purchase I have ever made. Jerry Alvarado is what I feel every car salesman should be. I went in, chose a car that I liked, pointed it out, and he went to work. IT WAS THAT SIMPLE. I got the best price and he made sure of that. This is the 2nd vehicle I have purchased from Jerry and Ancira, and as long as Jerry is there, I will never go to another dealer and, thankfully, never have to deal with any other dealer's nonsense. I will be referring all of my family and friends to Jerry, who in my opinion, is the best car salesman in town. Note to Ancira Management: You should be very proud to have a gentleman like Jerry Alvarado on your staff. More

My wife and I used USAA and other avenues to research new vehicles for a total of 4 months, it was narrowed down to two vehicles, the Exped. EL or the Suburban because the size of our family. We first were vehicles for a total of 4 months, it was narrowed down to two vehicles, the Exped. EL or the Suburban because the size of our family. We first were directed by USAA to a Chevrolet dealer in Boerne TX, we mistakenly went to Ancira Chevrolet first, we scheduled an appt with an internet sales person. When we arrived we were greeted but because we had an appointment, we realized we were at the wrong dealership. The salesperson helped us but because of my appointment, I felt obligated to go and we were directed by Ancira that the Chevy dealer was in Boerne and let me know that he will be there to help us buy a vehicle if we did not like the deal where we were going. We ended up stopping at Freedom Chevrolet, by mistake again, and spent over an hours there, test drove the Suburban and loved it. We considered their deal but was not satisfied in the end. We never made it to Boerne due to poor time management on my part. We then realized Suburbans we were looking for were limited and also went to Ford dealerships in the following weeks but was not comfortable with the deal and/or price of the Expedition EL's. We searched on the internet throughout TX to as far as Bossier City, LA. We then realized w/pricing, interest rates offered and personal preferenes we decided to wait but to still look but not as assertively. After a road trip a later in our 99 Ford Exped, we decided enough is enough with the limited space and our ever growing family in numbers and physically. We then aggresively searched for any bigger vehicle to accomodate my family and I was told by a coworker to go back to Ancira. We found a Suburban there with almost all the features on the internet that we were looking for sitting on the Ancira Chevrolet lot that was not there before; so I made an appt. It is a day we will never forget, my wife and I were greeted by Hector Ovalle about 45 seconds after our arrival to Ancira Chevrolet with the utmost professionality and sincerity. We were there that day for almost 3 hours, talking not just about cars but life in general. The discussions were not only personable with a twist of professionality in helping us get the best deal but also all the benefits the vehicle would offer for us. We were in awe of the information because he helped us not only that day but also in future purchases, whether it is through them or not. Hector's personality outshined his salesperson side and in a short time we realized talking to Hector was like talkin to an old friend we have not seen in years. We could not turn down the great deal and especially the personable service that made my wife and I feel at home and erased all doubt that he wasnt just talking to us about a deal for him but for all of us. We got a 2010 Suburban and I have shared my experience with family, neighbors, co-workers, friends, especially the one who recommended me to them, which would be over 100 people in the two weeks after our purchase, they were in awe as well, not just about the deal but about our overall experience that is not shared by many when car buying experiences are shared with one another. My wife and I are not only ecstatic with our brand new Suburban but are so humbled and so appreciative and will never regret the day we drove up into Ancira Chevrolet and met Hector Ovalle! More