
Ancira Winton Chevrolet
San Antonio, TX
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I have no credit so after being at it for 2 weeks i finally went into Ancira winton chevy and was told to allow him to just try. So I did. After running my credit and everything else it turned up that finally went into Ancira winton chevy and was told to allow him to just try. So I did. After running my credit and everything else it turned up that all I was able to get was a 2000 camry, which I didnt mind because my last car was a 2000. So after getting thrown a million different requirements everytime one thing was done, I finally get the down payment and get the car. Literally I drove the car right off the lot and the check engine light came on. Ok, not a big deal. It happens and sometime theres nothing actually wrong. So a month later the car starts smoking, and I barely make it in to the service department. Turns out the radiator needs to be replaced as well as the thermostat. The radiator is covered but not the thermostat. Now im left to pay 190 dollars to fix this and get my car. Why should I have a car for a month and already have to pay for repairs? These people just xxxxxxxx you and make themselves feel all high and mighty as if they are helping out those who cant be helped but honestly, theyve helped make a bad situation worse. So at this point Im just tired. I want to just give it back to the dealership altogether because from the beginning I was not happy with their service. But guess what...I cant. I call the finance company and they tell me that basically I will most likely end up continuing to make payments on a car i dont have because if it does not sell for what i still owe, i am responsible for the balance. On top of that, it will show up as a repossesion. Isnt it funny how the only reason I settled for this heap of xxxx to begin with, is to build my credit, but in the end it is going to damage what little credit I do have. So one the phone with my finance company, i display my dissatifaction with this and what does she tell me..."You chose the car". No i didnt but even if I had that is completely irrelevant because the car should not be breaking down after only a month. Ancira and Credit Acceptance. Do not go to that dealer or that finance company. More
I was assisted by Marissa Morales over your awesome I was assisted by Marissa Morales over your awesome internet chat. She helped me with over three vehicles and opened up my eyes to most of them. I I was assisted by Marissa Morales over your awesome internet chat. She helped me with over three vehicles and opened up my eyes to most of them. I am extremely greatful for her assistance and will look into the newly found vehicles on Ancira.com. Purchasing a vehicle is a tough decision, but Ancira makes it easy. I will always buy from Ancira, even if it's not a Chevy!! (..which it probably will always be a Chevy!) Thanks Ancira! More
Took our car into have work done at the body shop , and I promise if we ever get every thing worked out (cracking clear coat on the wheels , parts taken off and not put back on ) I will not come back , the S promise if we ever get every thing worked out (cracking clear coat on the wheels , parts taken off and not put back on ) I will not come back , the Service Dept is the best , but as good as they are, the body shop is that bad , we have bought cars ,and the people at the dealership are nice and helpful, that is why I took the car to ya'll But never again , buy cars and let Bob in Service take care of us, NO BDY SHOP More
Curtis - I forgot last name and my husband has his card for future use should we need it-was very cordial and friendly. Took his customer service to us VERY SERIOUS! And made our experience in the service for future use should we need it-was very cordial and friendly. Took his customer service to us VERY SERIOUS! And made our experience in the service department very pleasant. I stayed out of the "talk" part because I am not into car work!!! But he was very clear and made sure all the things my husband wanted checked and done were handled. He had a sense of humor and made it comfortable for both me and my husband. He went beyond the usual OK I'll take care of it that many places do. He made sure we were very satisfied!! AND YOU CAN BE VERY ASSURED THAT WE WILL ASK FOR HIM A N D RECOMMEND HIM TO ANY ONE WHO NEEDS TO DEAL WITH SERVICING A VEHICLE - ANCIRA OR NOT. BECAUSE we feel if he can see to it that Ancira will/can take care of their needs he will give the CUSTOMER SERVICE GRANDE!!!!And if he finds it can't be done there he will undoubtedly try to help the customer find the service company that can help them --- and this is a real CUSTOMER SERVICE REP. (This brings customers BACK to him for additional help AT Ancira. THANK YOU CURTIS!!! And to let you know the billing lady was very pleasant and made our PAYOUT as "painless as possible" and made sure we got copies of the billing. SOME places seem to FORGET this important aspect of work reports for the customer. I LOVE M Y COBALT. (My husband calls it that!!!) More
I have not so good credit and they offer the so called "Guaranteed Financing" and was told with $1,500.00 I could get into a vehicle, well they showed me vehicles I could get into the first one sounded li "Guaranteed Financing" and was told with $1,500.00 I could get into a vehicle, well they showed me vehicles I could get into the first one sounded like it had a whole in the front and you could hear all the air coming in through the dash. the second I like but by the time I came up with the daown payment it sold, I looked at others, found one on another lot wouldn't pass, then they showed me 2 others that I would have been able to get into I chose the bigger vehicle of the 2, then they come back with you need more money down, why show me vehicle's you know I can't get into, I had a bad experience back in 1998, 2000 & 2010 (2000 was at the Nissan Location) I guess 3rd time is a charm to fully vow never to go to an Ancira dealership ever and vow to let my family and friends know and anyone else I have the opportunity to inform not to buy from the Ancira family. More
A little over a week ago, I was having problems with my 2010 Chevy Malibu. My steering column, driver side floor board, and my gas pedal all had a vibration and a loud buzzing noise when I hit speeds of 65 2010 Chevy Malibu. My steering column, driver side floor board, and my gas pedal all had a vibration and a loud buzzing noise when I hit speeds of 65 and up. I had to called onstar and requested a diagnostic on my vehicle but they could not find anything wrong with my vehicle but they did say if I didn't feel comfortable with my car they would connect me to ancira dealership. To try to make a long story short, I met up with Tommy in the service dept and from there he and Anthony took their time trying to figure out was wrong with my vehicle. After replacing some components underneath the vehicle and replacing my tires with new ones. We thought my vehicle was good to go. It turned out the new tires didn't make a difference so Anthony called me to to take a ride along in my vehicle and then a new one as well...what we both found was that new vehcile had the same noise that my 5-month old malibu had. Anthony decided to change the tires with a new set of tires but different make. After a week with my vehcile in the service dept...WOW! what a differnce the new tires made on the drive out of the service dept. Not only was the vibration gone, but so was that annoying noise in the background. Thank you Ancira and thanks go out to Tommy and Anthony..GREAT JOB! The only draw back was getting my rental, I spent three hours and enterprise trying to get a rental... More
This is the 3rd vehicle we have bought from Jerry Alvarado, 2nd from Ancira, and we couldn't be happier. Jerry has always gone the extra mile to take care of us. He has always remembered us even with Alvarado, 2nd from Ancira, and we couldn't be happier. Jerry has always gone the extra mile to take care of us. He has always remembered us even with years of time in between. Jerry is not only a great car salesman we consider him our friend. More
I have purchased two new vehicles with Jerry Alvarado with the latest vehicle a 2010 Texas Edition Silverado. The process has been a great experience with his great friendlinesss. He went above and beyon with the latest vehicle a 2010 Texas Edition Silverado. The process has been a great experience with his great friendlinesss. He went above and beyond and made it a great buying experience. I recommend him to family and friends. I will continue to purchase vehicles with Jerry and look forward to seeing him in our next purchase. Nothing compares to the customer service that he provides. Thanks Jerry! More
This is the third vehicle I have purchased and it has been by far the best experience. John Llamas did an exemplary job of answering any questions I had in regards to the 2010 Silverado Purchased. He pat been by far the best experience. John Llamas did an exemplary job of answering any questions I had in regards to the 2010 Silverado Purchased. He patients with my decision making process was greatly appreciated. Great Job! Two thumbs up to John Llamas. The only comment I have is a feeling of being passed/over looked by my initial salesman at Ancira Winton. It wasn’t until a day or so later… that I feel that he saw I was genuinely interested in purchasing a vehicle. Unfortunately for him I was passed to a sales man that was more than willing to help me find what I needed. Thanks John! I only hope that commission on the purchase went to who deserved it. More
My wife and I recently bought our 2nd vehicle from Ancira. Both times we have worked with Jerry Alvarado. He is always willing to go the extra mile to ensure we are completely satisfied. He consistant Ancira. Both times we have worked with Jerry Alvarado. He is always willing to go the extra mile to ensure we are completely satisfied. He consistantly through out the years has followed up with us whether it is a call, birthday card, christmas card or year anniversary to ensure we are still happy. Never have I left your dealership wondering if I made a bad choice. Jerry is very pleasent and wonderful to work with. I will continue to due business with your company not only because of the prices I receive but because of the wonderful salesman you have in Jerry. Thanks again! More