Ancira Winton Chevrolet
San Antonio, TX
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I will buy from this dealership again! Courteous, professional, and friendly staff! Went out of their way to ensure that we were getting the exact vehicle we wanted. professional, and friendly staff! Went out of their way to ensure that we were getting the exact vehicle we wanted. More
First of all, Felipe went above and beyond to find the exact vehicle we were looking for. Felipe's availabilty to meet with me was second to none. Felipe made us feel like we were family of Ancira Winton exact vehicle we were looking for. Felipe's availabilty to meet with me was second to none. Felipe made us feel like we were family of Ancira Winton and I have a car dealership close to my home that did not show us the courtsey that Ancira did. As far as price, Ancira beat out three other dealers in the San Antonio area. In conclusion, I would by another vehicle from Felipe. More
I went to Danny with a budget in mind and unlike other dealerships I went to he actually thought about my budget and found me a car that was a great price and also family friendly. All the other care deal dealerships I went to he actually thought about my budget and found me a car that was a great price and also family friendly. All the other care dealerships I went to made me feel bad for asking for a budget friendly car. I never felt like I was being rushed and he actually remembered my name from when I originally came in 2 months ago when I was just browsing, very impressive! I am a very happy customer and love my new used car! If your looking for a good car dealership this is the place to go, great service and cars. Thank you Danny! More
Our experience with Danny Villarreal was refreshing! After dealing with many dealerships and seeing what was out in the market, Danny far surpassed any of our expectations. He went above and beyond to After dealing with many dealerships and seeing what was out in the market, Danny far surpassed any of our expectations. He went above and beyond to get us the vehicle we wanted and had everything ready for us when we came in to do our paperwork. I highly recommend Danny to anyone who's looking for a honest, hardworking, knowledgeable individual. More
I went into this dealership with my parents with the expectation to buy a new car because I had been having problems with my current car. Felipe was our salesman and from the minute we met him, he was a expectation to buy a new car because I had been having problems with my current car. Felipe was our salesman and from the minute we met him, he was amazing. A very young, free-spirited, genuine young man, that was just beyond courteous from the moment he started working with us. We ended up buying a new Chevrolet Cruze from him and his dealership and I am beyond pleased with what he did for us. I have had some problems within the first month after purchasing my car (window tent, AC trouble due to a hole, etc) and everytime I have called Felipe, he has immediately done what he needed to do in order to fix what needed to be fixed and to make his customers completely happy. I know he will be very successful in this career and I just hope that everyone can have a chance in their lifetime to deal with this young man. Hats off to you, Felipe Mendez! And thank you Ancira for employing such a great employee! More
Fillippe was very knowledgeable and very efficient. He didn't waste our time. He answered all of our questions and was very personable. We could tell he liked his job and knew his product line. We appreci didn't waste our time. He answered all of our questions and was very personable. We could tell he liked his job and knew his product line. We appreciate his expertise. Thanks! More
Best experience buying a car! John and Joe worked extra hard to find the exact car that I wanted, and brought it to me. We have purchased five vehicles from John now, and the service and experience just ke hard to find the exact car that I wanted, and brought it to me. We have purchased five vehicles from John now, and the service and experience just keeps getting better! We look forward to purchasing additional vehicles from John in the future. More
I was looking to buy a new Chevy Cruze LTZ and had been to one other dealership and decided to look a little more, Marissa contacted me via the internet and came in at a much lower price than the other dea to one other dealership and decided to look a little more, Marissa contacted me via the internet and came in at a much lower price than the other dealer with exactly what I wanted, she worked with me on a time to come and see the vehicle and when I got there it was waiting for me, she explained that she would be handing me off to Alex who would complete the sale but at the same price she quoted me via the internet, not only did I get exactly what I wanted but Ancira worked with me on financing I could not have asked for a better car buying experience and will definately be recommending them to friends and family. More
1. The salesman hardly smiled and didn't seem very motivated - regardless, we got a nice 2003 Infiniti for a good price. We were informed to come back to pick up our free TV & contract, but we drove a motivated - regardless, we got a nice 2003 Infiniti for a good price. We were informed to come back to pick up our free TV & contract, but we drove all the way out there to be told the TV's weren't available and our contract had been mailed. We live on the east side (converse), but Ancira's on the west. 2. The salesman agreed to get four-wheel alignment done and the belts replaced, but after verifying the job w/ our own Car X mechanic, we found out Ancira gave us the car back without doing the alignment and had proof to show it hadn't been done. We were told to drive over and the manager would cut us a check to reimburse us. We drove all the way out there, but was then told to come the next morning. We were also told the TV still wasn't there. Thus we told them to mail the check. This was the 3rd time driving out there. 3. Sephere's manager then called us and said the title had a lean on it (we traded in a truck). I called him back and said my husband had already been out there three times to receive items and had been given the run around. I then told the manager I'd "mail" the lean release document, but the manager insisted it be brought in that day. I told him I don't think it's right to make us come all the way out there when we'd already been out there twice to pick up contract/check/TV that wasn't there, despite being told to drive out there and pick them up. My husband brought the documents the next day and was handed his purchase order, not his contract - so we still don't know what bank to pay our bill to nor do we have our reimbursement check for the maintenance we had to pay out of pocket because Ancira failed to keep their promise. 4. Two weeks later, my husband called Ancira expaining the problem and discussing the fact that it's near time to pay the first payment, but we've been given the run around. He was directed to Sephere, the sales manager who was upset because my husband had previously called higher level managers to resolve the problem. He was informed the reimbursement check hadn't been received because of the lien, despite the fact my husband had personally dropped the lien paperwork off. This would've been nice to know all the times my husband drove 1-hr round trips to get to the place. My husband then spoke to Toni, a manager there, who said he'd have a team meeting to discuss the problem. 5. The funds/financing rep tried to lead us on by adding extra stuff in the price of the loan. He initially stated the warranty items were already included in the purchase price of the loan, but when it came time to sign the contract, we caught that the final price was $2K more than we'd agreed. When I asked him to break the cost out line by line, he then told us that each warranty item was added on to the purchase price of the vehicle. 6. My husband and I purchase this vehicle and have been extremely disappointed by the service we recieved. We did, however, appreciate Ancira initially negotiating the price of the vehicle with us, but the service from the sales rep and the financing rep have been horrible. More
My dearly beloved wife parked my brand new Camaro 2011 near some sprinklers, ruining the finish of the trunk area with the wonderful stuff in recycled water. I took it to the Ancira service department an near some sprinklers, ruining the finish of the trunk area with the wonderful stuff in recycled water. I took it to the Ancira service department and they took care of it magnificently. From Jorge on intake, to the bus driver Pedro, to the service desk ladies whose names I can't remember unfortunately, to Matt who handed me my car back, to Anthony Jeeter Service Manager to Terry, secretary. I tried to remember as many names as I could, sorry for the ones I didn't get. I bought my Camaro, my first sports car, at the tender age of 49, from Eroy Burns, who himself is a joy to have dealt with. This being my first visit to the service department after the purchase, I was very jittery to hand my precious Camaro over for service. I was bowled over by the service I got. I went from absolute despair after I saw the damage to my brand new baby to absolute delight after the work was done in the span of 24 hrs, thanks to Mr. Jeeter's people. Thank you, from the bottom of my heart. Epilogue: My wife will never drive my baby again. And I still love her dearly after 23 years. More