Ancira Winton Chevrolet
San Antonio, TX
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Mike looked out for the car we wanted and notified us when there was one available. We used website to qualify for financing and came in and bought the next night. Fastest service and easies buy we ever when there was one available. We used website to qualify for financing and came in and bought the next night. Fastest service and easies buy we ever made. Were in and out under 2 hours. Usually spend more time at the grocery. Mike was very profession and accomodating, even when I wanted to see other cars although I knew I was buying the one he found (a piece of mind thing!) Would shop this way againg, wife loves this car. In a few months Ill be back to get one for me! More
I saw a car on-line so I called. I spoke with Joe Cervantes, who was very helpful, and nice. He was not pressuring in any way and answered all my questions honestly. Mr. Cervantes accepted and retur Cervantes, who was very helpful, and nice. He was not pressuring in any way and answered all my questions honestly. Mr. Cervantes accepted and returned my phone calls promptly and made me feel like a friend and not a customer. When I met him, he was just as friendly in person. He spent time with me and my wife, showing us the car, explaining the different options and taking the time to answer all our questions. He was very informative yet casual on the test drive. He re-arranged his schedule to accommodate ours for a second meeting later that evening. I asked him to make sure everything was ready when I returned with my daughter, (who the car was for). He made sure the car was cleaned and sparkling for my daughter to see for the first time. I wanted her to like it as much as I did! When we showed up, everything was perfect. The car looked great, and Mr. Cervantes had made sure the antenna was replaced, and as usual he made my daughter feel comfortable and welcomed. The deal went through without a hitch, and Mr. Cervantes was patient and stayed with us as we visited like old friends while waiting for the paperwork to be finalized. I've dealt with many salesmen over the years, and I have to say, Joe Cervantes truly made our buying experience a pleasant and enjoyable one! More
i AM VERY IMPRESSED WITH PROFESSIONALLISM OF ARSENIO WATKINS, HE WAS VERY ATTENTIVE WITH OUR NEEDS AND WAS ABLE TO WORK WITH US TO GET THIS VEHICLE. I WILL CERTAINLY REFER HIM TO MY FAMILY AND FRIENDS. WATKINS, HE WAS VERY ATTENTIVE WITH OUR NEEDS AND WAS ABLE TO WORK WITH US TO GET THIS VEHICLE. I WILL CERTAINLY REFER HIM TO MY FAMILY AND FRIENDS. More
I was looking for a used car that fit into my budget and came across a Kia Sorento that was perfect!!! And Danny was so helpful in getting the windshield fixed and making sure that everything was in order. came across a Kia Sorento that was perfect!!! And Danny was so helpful in getting the windshield fixed and making sure that everything was in order. I couldn't be happier with the experience that we had at Ancira. I'm hoping this car will last me but when it is time for a new one, i'll know where to go, no questions asked. More
My husband is currently serving in the Military relocating back to Texas temporary. I moved back early with my kids and need a used vehicle back and forth to work and school. I received a purchase relocating back to Texas temporary. I moved back early with my kids and need a used vehicle back and forth to work and school. I received a purchase order from my financial institution. We are long time friends with Jerry Alvarado since high school. At this time of need we called Jerry Alvarado up to help us find a used good dependable vehicle. He had Felipe Mendez work with me. I had patience and was also looking elsewhere at the time, 2 weeks later he calls me up to see a 2005 Chev Malibu that just came in and test drove it for a day and had to return the vehicle with a rattling noise coming from the right passenger side and the door locks were opening and closing on there own. I immediately returned the vehicle and asked if he had anything else , I could of easily went elsewhere but that's how much trust I had in Jerry and he showed me a 2007 Mercury Milan. He let me take the vehicle for a couple of days, car ran good. They agreed to fix the door handle in the back and fix back window tint. We closed the contract and drove to corpus the next day and returning back the right rear bumper is hanging off. Immediately called Jerry and said to return vehicle the next day. Returned vehicle and explained what happened Jerry said they will fix it or return vehicle. Felipe asked I speak with Don , sales manager and speculated that I got into an accident or someone hit the vehicle. He was very rude and unprofessional. Very argumentative and wouldn't let me speak. There was a door dent on vehicle when I bought it right above the right tire and claims that door ding caused the bumper to fall off because its plastic and there was wind. Jerry Alvarado also agreed with him. They never disclosed Auto check. I had to ask for it and showed no accidents reported. I took the car to two collision shops and pointed out bumper was recently repaired and no bolts were found on bumper. Whom ever recently repaired bumper didn't put bolts back in . Salesman and sales managers are no experts in collision. There is NO accidental damage to this vehicle. The dent is simply a door ding that was there and now are refusing to take responsibility of the car because they have been paid $12,000 for this vehicle. Ancira is making excuses not fix it and are making speculations. I am so unhappy with this vehicle and the management. I will continue to fight for my rights and will hold Ancira responsible. The GM tried settling for us to pay $250.00 which is an insult to us. I will make sure to advertise in any way I can and will write certified letters. More
No pressure sales. Pleasant experience. It was a very busy holiday weekend and our salesman was very patient and very nice even though we were buying a very low priced vehicle for my teenage son. Definit busy holiday weekend and our salesman was very patient and very nice even though we were buying a very low priced vehicle for my teenage son. Definitely will recommend to others. More
So glad to be back to Ancira Chevy. My family and I have So glad to be back to Ancira Chevy. My family and I have purchased many, many vehicles from them in the last 20 year. I went to purchase a BIGGER ve So glad to be back to Ancira Chevy. My family and I have purchased many, many vehicles from them in the last 20 year. I went to purchase a BIGGER vehicle from Altima to a SUV and/or TRUCK. The altima was just too small and we as a family were cramped. Also, the Nissan had a light out for the headlight and was informed it would cost between $200 to $400 to get that fixed - you cannot just buy the bulb and replace - what a rip-off. Glad to be back in a Chevrolet... I went looking at USED GMC XL - test drove, spoke to Mike Mire who was referred to me by another salesman (he was too busy for me since I was late due to new baby to meet him, etc) Anyhow, Mike said let me check on rebates, incentives and being a USAA member also helped with the down payment etc. After talking to Mike I reminded him that I knew Jim from previous employment dealing with General Motors. He said he was working the numbers and Jim would see what he could do. Unfortunately our credit was lacking due to economy and husband being laid off and then I was laid off a few years ago. But our getting back on track. Mike called me back and stated Jim got approval for a NEW crew cab not USED. My husband and I went to test-drive along with Baby to ensure it was what we needed for the family. We loved the new truck, 2011 TEXAS edition Silverado. Mike and Jim went above & beyond; exceeded our expectations. I was so shocked with what they did. They were great to work with. Jim and Mike called when they said and also followed up with me to see how everything else. I would recommend anyone to them or Ancira Chevy. they knew what I could and could NOT do...never felt pressured ever!!!! They have always treated me like their Family...:-) More
I CAME TO THE DEALERSHIP LOOKING FOR A USED FOR MY 17 YEAR OLD DAUGHTER AND JOE LOPEZ ASSIGNED FELIPE MENDEZ TO HELP US. FRLIPE TOOK US TO SEE MOST OF THE USED CAR INVERTORY AND SPENT MORE TIME THEN MAYB YEAR OLD DAUGHTER AND JOE LOPEZ ASSIGNED FELIPE MENDEZ TO HELP US. FRLIPE TOOK US TO SEE MOST OF THE USED CAR INVERTORY AND SPENT MORE TIME THEN MAYBE HE SHOULD HAVE. HE IS VERY PROFESSIONAL AND I NEVER FELT PRESSURED. THANK YOU FOR MY DAUGHTERS NEW 2008 BUICK ENCLAVE SHE LOVES IT AND THANKS FOR A GREAT DEAL AS WELL. BUT THANK YOU FELIPE MOST OF ALL. BARNEY RANDOL More
Mike was great great to work with & went out of his way to accommadate our every need. I would diffently work with him again in the future. way to accommadate our every need. I would diffently work with him again in the future. More
Our immediate and extended family has dealt with Mike Hernandez for over 10 years. We are repeat, repeat customers. We have purchased over 10 vehicles from Mike Hernandez. These are the reasons we are re Hernandez for over 10 years. We are repeat, repeat customers. We have purchased over 10 vehicles from Mike Hernandez. These are the reasons we are repeat, repeat customers. Mike Hernandez is an honest man. He demonstrates integrity providing full disclosure regarding the vehicle we purchase. He insures that we get the best service possible during & after the sale. He follows up to insure that we are totally satisfied with our purchase. The one totally unique thing about Mike is; he will call us when it is time to trade in the vehicle or to remind us that our warranty is about to expire. I don't know how he knows but, he does. He will also call us when a great buy is available. I have a beautiful Mercedes SUV that I thought I didn't even know I needed but, Michael called me and asked me to come by to see it. I left the lot with my new Mercedes SUV.. Thanks ! Mike ! For these and many other reasons We do not bother to visit any other dealerships. One phone call to Mike Hernandez does it all. We tell him what we need, we give him a budget, and he goes to work to take care of the rest. He will call us when he has what we are looking for, we set-up a test drive, make a choice and sign. It's that simple. Mr. Hernandez is just one outstanding individual. He is the Pride of the Ancira organization. I also want to give Kudos to your service deparment, your parts sales department and the ladies that take care of paper work. What a great staff! they are courteous, friendly and helpful. We are proud to be a part of the Ancira family...Keep up the great work !Roy & Lupe Mireles More