Ancira Volkswagen

Ancira Volkswagen has been fantastic from the initial sale of the car to the servicing. The personnel there are wonderful because they are extremely knowledgeable,very friendly and they understand the i sale of the car to the servicing. The personnel there are wonderful because they are extremely knowledgeable,very friendly and they understand the importance of getting you the car back in great condition in a timely manner. Charles (Servicing) & Victor (Sales) have always been a great help in scheduling the needed appointments and preparing an alternate vehicle for me. My car always returns to me like new!!! I am very impressed with their service and with the way they continue a relationship with the customer. I recommend Ancira Volkswagen in San Antonio, TX. Keep up the great work!!! More

Since I have moved to Texas 9 years ago, I have been very Since I have moved to Texas 9 years ago, I have been very fortunate to find such a great service department such as Ancira. Ancira Volkswagen has be Since I have moved to Texas 9 years ago, I have been very fortunate to find such a great service department such as Ancira. Ancira Volkswagen has been excellent in all my many dealings with the service & parts departments. They always go above and beyond to make sure that I am always satisfied. They honor other dealers coupons and seem to want to help whenever I have needed assistance. I can also say they are very honest and always seem to be looking out for my best interest. Even though I did not purchase my vehicles at their dealer, I can assure you, my next new Volkswagen will come from Ancira. Keep up the good work guys! More

Too bad I didnt come to this website to check for dealer ratings before buying from Ancira. They took forever to send the PO to my financing company. The salesman I worked with prefers to use text messaging ratings before buying from Ancira. They took forever to send the PO to my financing company. The salesman I worked with prefers to use text messaging as the primary form of communication! Spent a whole day trying to get the PO becuase their fax machine was broken. Never returns calls once you make the deal. The day I was supposed to pickup the car, I was told (again using a text message) that the window tint could not be done because the guy who does window tints didn't show up. My finance company had already faxed over the payment so I couldnt pull back from the deal. One week out, took delivery of the car and still couldn't get the tint done and I've already paid for it. Called the salesman's manager and told him about the whole experience. He merely promised to set it up for next week. Wish I could return the car and buy it from another dealer. Deal with Ancira at your own risk! Added comments. The manager eventually called back and paid for the tint. Changing the ratings. More