Ancira Volkswagen

This is a first time experience with Ancira Volkswagen. It was an awesome experience!! Marcus Viera took the time and lots of patience to review all possible vehicles (both new and used) that would meet my It was an awesome experience!! Marcus Viera took the time and lots of patience to review all possible vehicles (both new and used) that would meet my needs. Marcus first took the time to find out what type of features that I wanted in a vehicle. He then took the time to find all the vehicles both new and used to meet my financial and vehicle feature needs. Marcus never made me feel rushed and at all times made me comfortable. We took a test drive of several vehicles. The staff was very friendly at all times always asking me if I was comfortable or if I was being helped. I entered the dealership unsure of what type or style of vehicle I needed. I love the decision that I made to purchase a new Volkswagen Jetta. The reliability, safety, room, gas useage, warranty and best of all price make this vehicle a perfect fit for me and my 3 children. Thank You again Marcus and Ancira for an experience that I will never forget. Best wishes for the New Year!!! More

Love the staff - they have a great attitude!!! Victor (Sales) has been wonderful - he took the time to answer all my questions and explain everything to me. He has also made arrangements for me with the (Sales) has been wonderful - he took the time to answer all my questions and explain everything to me. He has also made arrangements for me with the service department when necessary - I live 2 1/2 hrs away from SA but I definetly plan on continuing to purchase from Ancira Volkswagen in the future...whenever it's time for another vehicle for me :) Thanks so much Victor you've been great!!! More

Great service and turnaround time. He really saved our Christmas. I was on Christmas vacation in San Antonio and 3 days before Christmas and my car started misfiring. The other VW dealership in town was b Christmas. I was on Christmas vacation in San Antonio and 3 days before Christmas and my car started misfiring. The other VW dealership in town was booked and couldn't work me in for a week even after I told them I was from out of town and needed to drive home after Christmas. Then I called Ancira VW and Bobby Guerra the servce consultant said he would work me in as fast as he could. I asked and he recommended a tow service. I called them and immediately came and picked up my car around 2pm. I called Bobby on the phone to discuss the problem and then left it in his capable hands. The car was ready that evening for pick-up. I picked it up the next day and the repair was covered by a recall. A great service experience and Bobby is a great professional service consultant. He was great to work with. To bad I don't live in San Antonio so I could use Ancira all the time. More

I had a very pleasant experience. I knew what I wanted, and I was in and out with a car in a couple of hours. Marcos Viera was knowledgable,helpful, and polite. What I appreciated the most was that I did and I was in and out with a car in a couple of hours. Marcos Viera was knowledgable,helpful, and polite. What I appreciated the most was that I did not feel pressured like I have in the past at other dealerships. More

Overall a good experience. Have been back a couple times for minor issues but they have been resolved. Am still waiting to hear back about an iPod adapter kit, which I wanted installed at time of purchase b for minor issues but they have been resolved. Am still waiting to hear back about an iPod adapter kit, which I wanted installed at time of purchase but wasn't available. Supposedly the kit isn't available yet, but I'm curious why car stereo shop has them but dealer doesn't. More

Marcos is the best salesmen i have ever worked with, he Marcos is the best salesmen i have ever worked with, he was very informative and friendly, and the best aspect of the whole buying experience was no Marcos is the best salesmen i have ever worked with, he was very informative and friendly, and the best aspect of the whole buying experience was no pressure whatsoever from Marcos or the dealership. I will definitely tell my friends and family about the experience! More

Upon arrival of Ancira Volkswagen I was approached by Marcos Viera much differently than I had yet to be approached by any sales representative in the automotive industry. Instead of a quick approach qu Marcos Viera much differently than I had yet to be approached by any sales representative in the automotive industry. Instead of a quick approach questioning my intention he was very kind and helpful. He was able to work with my high expectations and find the car that was right for me. I truly appreciate all his hard work and kind effort in making our purchase of a 2009 Jetta a pleasant experience. We will be going back to Ancira for future vehicle purchases and have already highly recommended Marcos Viera and Ancira Volkswagen to family and friends. More

Was very satisfied with my purchase at Ancira. Test drove a couple of vehicles and looked at a few as well. Marcos made my experience easy and above all not a lengthy one. He took my personal informa drove a couple of vehicles and looked at a few as well. Marcos made my experience easy and above all not a lengthy one. He took my personal information over the phone so I would not have to go in and wait. Once my credit check was done and I was approved he did not pressure me to make the purchase. I went in alone before the Thanksgiving holiday and was unsure of what I wanted to do and wanted to confir with my family. Marcos, again, did not pressure me nor did the finance department. I really felt like they were concerned about me and did not want to pressure me. Ultimately, I went the Monday after the Thanksgiving holiday and purchased my Kia Borrego. I love it! I am definately recommending Marcos Viera to my fiends and family when they are interested in purchasing a new vehicle. More

Marcos Viera was a very friendly and helpful sales person. He made sure that all of my questions were answerd and that I was confident in my purchase. He addressed any concerns I had and folllowed u person. He made sure that all of my questions were answerd and that I was confident in my purchase. He addressed any concerns I had and folllowed up with my purchase to make sure I remained happy with my newly acquired vehicle. All the staff in the dealership were friendly as well. I am very happy with my new purchase and would highly recommend friends and family to purchase a vehicle from Marcos if they ever choose to do car shopping in the future. Great job! More

Ancira Volkswagen has been my choice for all my service needs since purchasing my first VW Jetta 2 years ago. A big thanks to Charles C. in the service dept for his knowledge, friendliness and dependabili needs since purchasing my first VW Jetta 2 years ago. A big thanks to Charles C. in the service dept for his knowledge, friendliness and dependability. He's the reason why I continue to drive 3 hours for all of my maintenance/ service needs. Charles and the crew at Ancira Volkswagen always perform my service in a timely manner and are accomodating towards my schedule. Because of their exceptional performance, my loyalty is with Ancira Volkswagen..Thanks guys! More