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Ancira Volkswagen

San Antonio, TX

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474 Reviews

6125 Bandera Road

San Antonio, TX

78238

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Showing 474 reviews

October 19, 2011

Chris did a great job to satisfy us and get the price we wanted including the trade in. He even tried to get us a loaner car for the day so we could arrange to to have our trade in car taken care of on the More

by VW phantom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Chris Brown
Nov 23, 2011 -

Ancira Volkswagen responded

Thank you for coming to Ancira, we definitely appreciate your business. I'm glad it all worked out. Have a good Holiday Season! Enjoy your new ride! Sincerely, Darrell Dixon V.P., General Manager

October 17, 2011

This dealership offeres quick and great customer service. I was in there for no more than an hour and a half, and i left more than happy with my brand new 2012 Passat. Jay Lucero is an outstanding salesperso More

by escaleramarc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lucero, Jay Lucero
Nov 23, 2011 -

Ancira Volkswagen responded

Wow that's great! Thanks for posting this review and we thank you for business too. I hope you're enjoying your new Passat. Have a wonderful Thanksgiving! Sincerely, Darrell Dixon V.P., General Manager

October 15, 2011

Very easy transaction that began on the internet and 2 calls later the deal was done. No hassle, lowest price quoted w/o all the historical games played by salesmen and buyers. I had done my homework and More

by moodytwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Fox
Nov 23, 2011 -

Ancira Volkswagen responded

Glad it all worked out to your satisfaction! We definitely strive for that result. Thank you for your review and Ancira wishes you a safe and happy Holiday Season! Sincerely, Darrell Dixon V.P., General Manager

October 14, 2011

Knew what I wanted when I went in and was fully prepared for a hassle that I never got! Experience was great, professional courteous - almost pleasant (unusual when buying a car!!) Even when a glitch did More

by kokopelli5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Cowey
Nov 23, 2011 -

Ancira Volkswagen responded

This a great review! I'm glad we could "pleasantly disappoint you" and NOT deliver the hassle you expected. Ha! Thanks for the post and have a great Thanksgiving! Sincerely, Darrell Dixon V.P., General Manager

October 13, 2011

After I my 2000 Passat was wrecked and deemed a total loss, I was referred to Ancira VW by my insurance company USAA. My husband and I had purchased & serviced the Passat at another dealership so we went More

by GKSAUCEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Fox, Dan Miner
Nov 23, 2011 -

Ancira Volkswagen responded

Thank you for your business and for giving us a try. We appreciate that...and I hope you're enjoying your new Beetle! Have a great Holiday Season! Sincerely, Darrell Dixon V.P., General Manager

October 03, 2011

Jay was helpful and friendly. There were no issues with price switches or financing tricks. The vehicle was ready when promised and has met expectations. I recommend Jay as a salesman and the dealership More

by rksteeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lucero, Jay Lucero
Oct 06, 2011 -

Ancira Volkswagen responded

Thank you for your review, and we do appreciate your business as well. I'm pleased to hear it was a positive experience; that's what we strive for. Enjoy your new vehicle! Sincerely, Darrell Dixon V.P., General Manager

October 03, 2011

Mr. Hill was extremely friendly and helpful with everything. He answered every question and assured that we understood everything or that nothing was left unanswered. He seemed very knowledgeable ab More

by Dennese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hill
Oct 06, 2011 -

Ancira Volkswagen responded

That's great, I'm glad it all went well and to your satisfaction. Let us know if there's anything else we can do and remember us for your service needs too! Thank you for your business. Sincerely, Darrell Dixon V.P., General Manager

October 03, 2011

Mark Villareal did an excellent job in the overall sale of the 2012 Jetta. He was patient and not aggressive. Explained both the Jetta and new Passat's capabilities very well. He searched for the vehicle w More

by Ram59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Villareal (Sales) and Javier Romero (Finance), Mark Villarreal
Oct 06, 2011 -

Ancira Volkswagen responded

Fantastic! Thank you for the great and positive review. These are definitely comments we strive to hear from every customer. I hope you enjoy your new Jetta for many years. Thank you for your business and for taking the time to post this review. Sincerely, Darrell Dixon V.P., General Manager

October 02, 2011

Rudy was super helpful, informative and all together hospitable. He made the whole care buying experience a breeze and i will gladly go back to ancira vw for my next car More

by joeyguti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cipriano, Rudy Cipriano
Oct 06, 2011 -

Ancira Volkswagen responded

Thank you! I'm pleased you were happy with your experience with us, and we appreciate your business very much. Thank you for the positive comments and enjoy your new ride! Sincerely, Darrell Dixon V.P., General Manager

September 10, 2011

From start to finish my experience at the dealership was wonderful. Mr. Robinson was extremely helpful and knowledgable and helped me with making a selection that best suited my personal needs. More

by Bradmax0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Robinson, Jay Lucero
Sep 14, 2011 -

Ancira Volkswagen responded

Thank you! I'm glad Mr. Robinson was able to provide you with a pleasant car buying experience. That's definitely what we like to hear. Enjoy your new ride and remember us for any service needs you may have. Thank you for your business. Sincerely, Darrell Dixon V.P., General Manager

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