Ancira Volkswagen
San Antonio, TX
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Chris did a great job to satisfy us and get the price we wanted including the trade in. He even tried to get us a loaner car for the day so we could arrange to to have our trade in car taken care of on the wanted including the trade in. He even tried to get us a loaner car for the day so we could arrange to to have our trade in car taken care of on the spot. Thanks for your hlep. More
This dealership offeres quick and great customer service. I was in there for no more than an hour and a half, and i left more than happy with my brand new 2012 Passat. Jay Lucero is an outstanding salesperso I was in there for no more than an hour and a half, and i left more than happy with my brand new 2012 Passat. Jay Lucero is an outstanding salesperson, recomended 110% More
Very easy transaction that began on the internet and 2 calls later the deal was done. No hassle, lowest price quoted w/o all the historical games played by salesmen and buyers. I had done my homework and calls later the deal was done. No hassle, lowest price quoted w/o all the historical games played by salesmen and buyers. I had done my homework and knew it was a good deal. Fast, easy, friendly, what else could a customer ask for? Thanks Russ More
Knew what I wanted when I went in and was fully prepared for a hassle that I never got! Experience was great, professional courteous - almost pleasant (unusual when buying a car!!) Even when a glitch did for a hassle that I never got! Experience was great, professional courteous - almost pleasant (unusual when buying a car!!) Even when a glitch did surface it was taken care of speedily and graciously. Nice job Max! More
After I my 2000 Passat was wrecked and deemed a total loss, I was referred to Ancira VW by my insurance company USAA. My husband and I had purchased & serviced the Passat at another dealership so we went loss, I was referred to Ancira VW by my insurance company USAA. My husband and I had purchased & serviced the Passat at another dealership so we went there to test driven the 2012 Beetle. We wanted the car, but the other dealership wanted to charge too much for the car (they wanted to charge us the same price as the MSRP for the Beetle that features a sunroof - without the sunroof!). Though we had been faithful customers of that dealership since 1999, we decided to explore other options. I did some research on Ancira's website and found the car I wanted. We went into the dealership knowing what we wanted to buy and how much we wanted to pay. Russ was great. He helped us, was very courteous and expressed genuine appreciation for our business. He encouraged us to try Ancira for any maintenance needs on our new Beetle and my husband's Jetta. He even had the Service Manager call the next morning to ensure our satisfaction. I would definitely ask Russ to help us purchase a new car in the future! More
Jay was helpful and friendly. There were no issues with price switches or financing tricks. The vehicle was ready when promised and has met expectations. I recommend Jay as a salesman and the dealership price switches or financing tricks. The vehicle was ready when promised and has met expectations. I recommend Jay as a salesman and the dealership overall. More
Mr. Hill was extremely friendly and helpful with everything. He answered every question and assured that we understood everything or that nothing was left unanswered. He seemed very knowledgeable ab everything. He answered every question and assured that we understood everything or that nothing was left unanswered. He seemed very knowledgeable about Volkswagon and explained the features of the vehicle. He reassured us that if we had any questions that he was there to help us get them answered. More
Mark Villareal did an excellent job in the overall sale of the 2012 Jetta. He was patient and not aggressive. Explained both the Jetta and new Passat's capabilities very well. He searched for the vehicle w of the 2012 Jetta. He was patient and not aggressive. Explained both the Jetta and new Passat's capabilities very well. He searched for the vehicle we wanted - model, color, ect., and did not push just to buy one of the lot. When our Jetta was brought to us Mark took the extra time to explain every detail of the car and how to operate all the features - most salesperson will just say here is the car and call me if you have any questions. GREAT Job Mark!!!!!! Javier in Finance was also very friendly and was fast/efficient in processing the finance forms. The Dealership was very clean inside and outside and all employees were friendly. More
Rudy was super helpful, informative and all together hospitable. He made the whole care buying experience a breeze and i will gladly go back to ancira vw for my next car hospitable. He made the whole care buying experience a breeze and i will gladly go back to ancira vw for my next car More
From start to finish my experience at the dealership was wonderful. Mr. Robinson was extremely helpful and knowledgable and helped me with making a selection that best suited my personal needs. wonderful. Mr. Robinson was extremely helpful and knowledgable and helped me with making a selection that best suited my personal needs. More