Ancira Volkswagen

Kevin was exellent! He had so much knowledge of the Jetta technology, safety and schematic features. He made me feel comfortable about my purchse and not pressured in any way. technology, safety and schematic features. He made me feel comfortable about my purchse and not pressured in any way. More

This dealership has friendly personnel whether they were working directly with us or not. They ALL greeted us, several people asked if we were in need of anything while we were waiting at our salesman's de working directly with us or not. They ALL greeted us, several people asked if we were in need of anything while we were waiting at our salesman's desk, and we never felt alone at times when our salesman had to leave to check on the status of our paperwork or our car. They made sure we had something cold to drink, since it was over 100 degrees that day, and they offered us snacks too. Our salesman never played the typical sales game of "let me ask my manager and I'll be right back", which I appreciate more than you will ever know! I HATE THAT GAME!!! Wait time for anything was very, very minimal. Our salesman pulled up our car almost immediately after we arrived, took us for a drive, and then the next thing you know we were signing papers. They got us in and out in record time! I was very impressed with how easy it was to buy a car here and how Chris Brown listened to us about what we wanted in a vehicle. Chris is knowlegeable about the cars he sells as well as how to handle customers with excellent service. I will highly recommend buying a car from Ancira and Chris Brown to everyone I know. Ancira has earned our business and we will be loyal customers for years to come! More

Because from the moment Chris greeted us at the door we received the best courtesy from a very professional, competent, knowledgeable, friendly person who also made us feel important. And I cussed all the received the best courtesy from a very professional, competent, knowledgeable, friendly person who also made us feel important. And I cussed all the way home because I knew I was hooked. More

Ariel was good about calling me and informing me of all costs and gaining approval before any work was done. He informed me promptly when my vehicle was ready. He was patient, friendly and competent. I costs and gaining approval before any work was done. He informed me promptly when my vehicle was ready. He was patient, friendly and competent. I will definitely call him when my next service is due. I would also call Odie. He helped me the time before, and I can say the same great things about him. More

Charles Allbritton did a great job in selling me a 2012 Jetta TDI. He is very nice ans easy to speak to. Always replied to me in a timely manner, but not pushy as sells people can be. I highly recommed Anc Jetta TDI. He is very nice ans easy to speak to. Always replied to me in a timely manner, but not pushy as sells people can be. I highly recommed Ancira VW and Charles Allbritton More

I really recommend this dealership because of the good welcoming and service you receive since the moment you walk in the store. The only reason why I will not give them a perfect score is because the pro welcoming and service you receive since the moment you walk in the store. The only reason why I will not give them a perfect score is because the process was a little bit lengthy and at some points maddening. However, Victor kept us well informed about the process and in company. Good experience overall :) More

I shopped around at many other dealerships before going to Ancira. I told Rudy what I wanted to look at and explained exactly what I wanted to do. I was trading a vehicle and using a V.A. grant to purchase to Ancira. I told Rudy what I wanted to look at and explained exactly what I wanted to do. I was trading a vehicle and using a V.A. grant to purchase a vehicle and did not want any payments. Rudy showed me the two vehicles on the lot that where the make/ model that I was looking for. We test drove it and i decided to go ahead and buy it. At every other dealership they tried to get me to buy a new vehicle and finance and didn't care about what I wanted or had told them. Rudy and the team at Ancira Volkswagon helped me get everything I wanted without trying to push other vehicles on me. They were very friendly and very fast. I will definatley be coming back to see him again when I am in the market for a new car. More

Odie was AWSOME!!! He always kept me informed of what was going on and contacted me before ever doing anything. This was especially great because I am from out of town. I will definitely recommend your agenc going on and contacted me before ever doing anything. This was especially great because I am from out of town. I will definitely recommend your agency and give Odie's name as a contact person. There are no words to express the great service I received from him. As far as my rating on the price, well you know nobody wants to spend so much money, but the job needed to be done and it was done extremely well! Please do not ever let Odie leave and if a shop is ever opened in Laredo, send him this way! Thank you so much for a wonderful experience. Monica A. Gonzalez More

I have been coming to Ancira VW since I bought my beetle from you. I have always had excellent service and the majority of the time that has been with Odie Dominguez (sometime he is on vacation or sick). from you. I have always had excellent service and the majority of the time that has been with Odie Dominguez (sometime he is on vacation or sick). :) Odie always makes me feel like my time and my concerns are very important to him. He is very quick to take care of whatever my car needs whether it be repairs or a regular service. I also appreciate that when I pick up my car it has been washed and looks great. More

Your service was great and very profecional all aspects of my visit was pleasent from your service manager to the final processing of the paper work. Keep the good relashionshops and work ethic of my visit was pleasent from your service manager to the final processing of the paper work. Keep the good relashionshops and work ethic More