Ancira Volkswagen
San Antonio, TX
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I have been a long standing customer.. Theresa has always made the experience of getting service excellent. This time especially well. I took the vehicle with no prior appointment and it was returned in 24 made the experience of getting service excellent. This time especially well. I took the vehicle with no prior appointment and it was returned in 24 hours. I was in dire need of this service die to the high probability of vandalism/ theft due to in operation of a window.. It was moved to the top of the list and much appreciated More
My Service man, Odie Dominguez, is what keeps me coming back. I'm hoping to get my wife into a VW. The product can be good, but if the service is bad I may not come back. At Ancira VW both product and se back. I'm hoping to get my wife into a VW. The product can be good, but if the service is bad I may not come back. At Ancira VW both product and service are exceptional. More
Express service handles initial diagnosis and simple repairs without appointments. Open Sunday afternoons. Waiting area includes arm chair seating, work surfaces for notebooks, and wifi. Complimentary repairs without appointments. Open Sunday afternoons. Waiting area includes arm chair seating, work surfaces for notebooks, and wifi. Complimentary bottled water, coffee, and other snack "goodies". Dealer ordered replacement tire; had it on site same day. Ancira Volkswagen delivers an amazing customer service experience! More
Kevin was without a doubt the most customer friendly and responsive car salesman who has ever served me. Kevin sought to meet our every request in test driving various diesel and gas Passat and Jetta mod responsive car salesman who has ever served me. Kevin sought to meet our every request in test driving various diesel and gas Passat and Jetta models, pointing out strong points and comparison points between each. Though none was available fpr test drive, Kevin sought to find, and then arrange a Passat TDI test drive a few days later helping me to make a decision on a Jetta TDI wagon. Then when I was bogged down on a purchase decision due to an inability to sell my existing car (Audi), Kevin worked with another associate to get me an acceptable trade.in price and my desired color choice from an inbound shipment, along with a super price, to allow me to make a final purchase decision. and although I was about to take a preplanned vacation trip and the new car was initially bound for a different dealer, Kevin was resourceful enough and had the sense of urgency to coordinate delivery two days before I was to depart, to include delivery of the car to my doorstep. It was a true pleasure to have a sales associate of Kevin's caliber. He met and surpassed all my needs not only with the car I wanted, but making the purchase a pleasant experience, and exceeding my out of the ordinary demands. I wish all car salespeople had the caliber and concern for customers, and genuine friendliness that Kevin posseses. i would certainly want to buy my next car from him. More
One of the reasons I went to ancira was because Chris Brown left a genuine impression on me a while back when we were curious about the new Beetle. He was friendly, curtious and really listened to my nee Brown left a genuine impression on me a while back when we were curious about the new Beetle. He was friendly, curtious and really listened to my needs. He knew my needs and met them beyond expectation. I literally can't wait to buy again. More
Mike was exceptional! Very knowledgeable about our new jetta. I would definately recommend this dealership and our salesman Mike!!! He met all of our needs and more. jetta. I would definately recommend this dealership and our salesman Mike!!! He met all of our needs and more. More
I was very impressed by everyone. first Tony, who, because ancira did not have exactly what I wanted, suggested I look at other dealers in town, so impressed me. Earned my trust, made me want to do bu because ancira did not have exactly what I wanted, suggested I look at other dealers in town, so impressed me. Earned my trust, made me want to do business with Ancira. Then I spoke with Carl who just made me a great deal without haggling. I liked that. then Chuck, Tonys assistant, nice as can be and really knew his stuff and really took the time out to teach us about the vehicle. what can I say, I really like Tony and I really like Chuck. More
Dealership was really easy and fast to deal with. I went in knowing what my budget was, I told Rudy, He matched to the best to keep me happy. The process was quick and not painful, I would recommend to a in knowing what my budget was, I told Rudy, He matched to the best to keep me happy. The process was quick and not painful, I would recommend to anyone More
Very friendly knowledgable staff, Rudy was a pleasure to work with and would highly recommend this dealership to friends and family. Plus the choice of inventory is a real plus. work with and would highly recommend this dealership to friends and family. Plus the choice of inventory is a real plus. More
Miguel was very professional and conciderate of our time. Once at the dealership he had many options for me to choose from. He was very helpful with getting me the price I was looking for on the vehicle I wa Once at the dealership he had many options for me to choose from. He was very helpful with getting me the price I was looking for on the vehicle I wanted. Very happy with the whole experience at Ancira VW. Update: It turns out that the finance company Ancira paired me up with does not offer payment via their website. Are u serious???? I am very disappointed that Ancira VW did not let me know of this payment issue, especially because that Credit Union does not have a branch in my hometown. I even asked if they had Internet payment before I closed the deal and I was told yes!! More