Anchor Subaru - Service Center
North Smithfield, RI
92 Reviews of Anchor Subaru - Service Center
my great service started with Sarah my salesperson. She was very knowledgeable in the product. I've owned my Forester for 4 years .I had my service done there and have been very happy with the servi She was very knowledgeable in the product. I've owned my Forester for 4 years .I had my service done there and have been very happy with the service department. Last week my check engine light came on. I brought it to the dealership to have it checked around 4:30pm . I told Jack in Service that I had to pick my son and granddaughter up at the airport at 6:30pm I was a little stressed at this point. Jack got my car looked at, diagnosed the problem and had me out the door in a rental by 5:30pm . I was amazed at the quickness with which he solved my problem. Also a thank you to Mike the service manager. They will now by forever dealership from now on. More
I have never purchased a car from a dealership as good as anchor. I am80 years old and have had many new cars. They, Anchor, is caring and honest. Thier service department is the best. I never go in dre anchor. I am80 years old and have had many new cars. They, Anchor, is caring and honest. Thier service department is the best. I never go in dreading my appointment. Never have they pushed extra repairs . Even after my warranty I will go there. That is how much I trust them. More
After 2 car purchases and a decade of service, had an embarrassing exchange with their rental guy. After repairs cost a thousand (or a third) more than communicated, while being explained why this was co embarrassing exchange with their rental guy. After repairs cost a thousand (or a third) more than communicated, while being explained why this was completed without my acknowledgement, this employee interrupts to condescendingly ask to me to go back and fill the rest of the tank to full. I had to leave without finishing the "why is it $1000 more" conversation and drive the car to the nearest gas station even though I had filled up on the way there. I was told that the tank was 1/4 empty but snapped a picture of it showing it full. The gas I was able to add until the nozzle wouldn't fill any higher was less that $3. I played call-back tag with manager Anthony for about a month and now I have simply decided to go with a different dealership. Over $3 but really, its embarrassing for a dealership to even have rental car guy disturb customers while they are consulting about work provided. I was treated like a thief and charged $1000 more than I acknowledged. More
Anchor is an excellent dealership. I own two Subaru Outbacks and my daughters have a Forrester and two Ascents. They were all purchased or leased at Anchor. I highly recommend their I own two Subaru Outbacks and my daughters have a Forrester and two Ascents. They were all purchased or leased at Anchor. I highly recommend their service department. Anchor is an extremely honest dealership. More
I have purchased my last two cars from Anchor dealerships. I have found the employees to be professional and personable. All maintenance on both my Juke and now my crosscheck has been done by An dealerships. I have found the employees to be professional and personable. All maintenance on both my Juke and now my crosscheck has been done by Anchors service department. More
We have utilized Anchor for maintenance of our 9 year old Forester for many years. They has always been professional and thorough in the services they provide. Forester for many years. They has always been professional and thorough in the services they provide. More
Scammers! After oil change my gas milage dropped 3+ minles per gallon after 3 concecutive oil changes my car stared to overheat, there was next to no coolent i After oil change my gas milage dropped 3+ minles per gallon after 3 concecutive oil changes my car stared to overheat, there was next to no coolent in tank. I was offered miney back from the bss of service for what i spent on coolent. I refused and just wanted to know what other fluids werent beimg topped off. Went to balies in warwick for an iol change amd my gas milage jumped rigjt back up to where it was. 16.3 to 19.5 per mile! I was also charges $140 for window trck cleaning where balise didnt charge me anything for the same sevice! ANCHOR SEVICE ARE SCSMMERS, RIP OFFS! More