Anchor Nissan

I stopped in a few days ago with a slight problem. Dan was great. Spent lots of time with me and did what he could to fix this really minor noise. Every time I go there for any reason they go out of th was great. Spent lots of time with me and did what he could to fix this really minor noise. Every time I go there for any reason they go out of their way to help. You can't do better than Anchor. More

There were two purposes for my visit. The first being an oil change. The second was to identify and repair a noise coming from the front end. The dealership changed the oil and identified the noise as a def oil change. The second was to identify and repair a noise coming from the front end. The dealership changed the oil and identified the noise as a defective wheel bearing. They replaced it under warrantee and had the vehicle washed and ready for pickup as promised. But why the GREAT recommendation? The vehicle was purchased elsewhere and the staff at Anchor Nissan treated me as if I had purchased the vehicle there. They took me in the day after my call and had the car back to me the same day. They even followed up the following day with a telephone call to ensure I was satisfied. They have won me as a customer for future service/repairs and vehicle purchases. And this positive experience has been shared with many of my co-workers and friends. More

I had been searching all of the Eeastcoast for a affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat up the mountain pass roads that I travelled in search of the fish. My previous vehicle, a GMC Canyon with 74,000 miles was sold as I didn't feel it would make the 100,000 mile mark, not to mention that I was never a truly big fan of the Canyon. All but given up in my search for a good used 4x2, my gmc dealer kept telling me that it was doubtfull that he would find one, considering he had been trying for months with no luck. James Martin came through with the 2007 Nissan 4x2 I had been searching for, I had a few issues when I first took delivery. Mr Martin and the service team at Anchor worked hard to make certain those issues where resolved even when they didn't have to. I couldn't think of one reason to recommend any other dealer than anchor Nissan. thank you Anchor..... Jeff Brunelle More

I've never written a review on buying a car before because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is load because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is loaded with, and sign your life away. My experience with Anchor Nissan in North Smithfield was nothing of the sort. I was looking for a Nissan Frontier with low miles and had a price in mind. I live in Massachusetts and gave local Nissan dealerships the 1st opportunity. One local dealership in Auburn was offering 2 different types of Frontiers, but above what I stated I wanted to pay for a vehicle. As I continued my search online I noticed the prices at Anchor Nissan were advertised lower than the advertised prices at Nissan in Auburn. I called and was upfront and honest with the condition of my trade-in car, what I was looking for, the options I wanted, and the price I was willing to pay. Sales consultant Steve Chauvin was receptive to my requests and asked that I text him pictures of my trade (I live an hour away). Within hours I received an offer that was a little higher than I wanted and told them thanks for the effort. They called back and beat the price I was willing to pay by $1,000! My wife and I drove down reluctantly to see what they were offering; we had been to 8 different dealerships within the past week and thought we were in for more haggling, negotiating, etc. We couldn't have been more wrong. We got there and they were the friendliest people we had encountered during our car buying experience. Steve showed us the 6 different types of Frontiers that fit my criteria and told me to "pick one". I pointed out that some had extra options that could raise the price and he replied, "If that's the truck you want, it's yours for the price we quoted you". They looked at my car and they went above and beyond giving me fair value for my trade-in ($2500 more than what was being offered for my trade in Auburn). Since then they had a hail storm and brought it in to have the dings taken out. When it was not ready on time they offered to fill up my car, give me a free oil change, and install a remote starter into the new truck. My wife and I have been so impressed with them (including the Sales Manager Max Huguenin) that she wants to get a Nissan now and I guarantee I will not deal with another dealership again. Overall my experience was tremendous and a testament to the hard-working, caring people at Anchor Nissan. They are fair, honest, and go out of their way to provide quality customer service. I could not have been happier with the job they did. Thank you. More

All my service appointments have been enjoyable, and the dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response car dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response card pool, and I was very pleased with the "free" service, so I'll probably request this at least once a year from now on. More

I went to Anchor on a Friday because of a over heating problem during a week when temperatures were in the high 90's. On Fridays I need to take care of my mom's affairs since she is living in a assiste problem during a week when temperatures were in the high 90's. On Fridays I need to take care of my mom's affairs since she is living in a assisted living facility. I explained to the service department that I needed my truck worked on, but also would need another vehicle to run errands thoughout the day. They graciously gave me a complimentary rental while my truck was being worked on which actually wound up taking the whole weekend because of a multitude of problems. They kept in constant contact with me through out the whole process to keep me informed and to discuss options. I have never been to a dealership before with such great caring people. Their service is by far the best that I have had. More

I first went to this dealership due to a recall on my vehicle. I found out that they would allow me to drop off my vehicle and drive me to work and would pick me up when the service was completed. What vehicle. I found out that they would allow me to drop off my vehicle and drive me to work and would pick me up when the service was completed. What a huge convenience that was for me. I had also been pricing tires at this time and decided to ask them to give me a quote on four brand-new tires. I found their prices very reasonable, in-line with or better than the quotes I was getting from other places. So I bought my tires from them and had them do an oil change as well. I have been back there now for several oil changes and a vehicle inspection and each time I'm there I don't feel like they are trying to sell me something I don't need or want. Instead, they let me know what's going on with my vehicle, what services (if needed) I can expect coming up and an idea on the cost so I can prepare. I love this! Because for me, there is nothing worse than unexpected car repairs that end up costing a fortune and going for an oil change and then having someone Nickel-diming you to death or trying to sell you a service you don't need. I have to say, I've always been leery about getting my car worked on at a dealership. In fact, it would be the last place I would think about going ... but with this one, I've been pleasantly surprised with both the cost and service ... enough to keep going back. More

My experience at Anchor Nissan was exceptional and I would highly recommend this dealership to anybody who is serious in their pursuit of purchasing a vehicle. After Christmas and just before the New would highly recommend this dealership to anybody who is serious in their pursuit of purchasing a vehicle. After Christmas and just before the New Year I did some browsing on cars.com for a 2009 Nissan Maxima 3.5 SV and there were three dealerships close to my proximity with cars matching my specs, Anchor Nissan being one of them. That dealership is less than 10 minutes from my house, so they were my first stop and ended up being my only stop. I made the call, Tim picked up the line, I let him know this was a "serious inquiry," I would be there in around an hour and that he better have his 'A' game ready. Apparently he ate his Wheaties that morning; from the initial greet all the way to the purchase and everything in between, it could not have gone any better than it did. Really. Keep in mind, reader, I'm no fool: I know everything in life is negotiable and you never accept a first offer, so naturally there was a little back and forth on negotiating the brass tax but the deal got done with no shenanigans, tomfoolery or ballyhoo taking place -- that is important. Tim was great; he was straightforward and sincere in his intention and efforts and he wasn't trying to bamboozle me into a terrible contract, either, which is good because I would've been on to the next dealership immediately. Ever since, I've been dealing with the service side of the dealership and they have been spot-on since earning my business. I've had two or three scheduled maintenance appointments since purchasing the vehicle on December 28th, and a courtesy call was made after each appointment to ensure satisfaction. We're batting 1.000 here. If you want the most for your money then these guys are where it's at, bottom line. If you're looking to nickle-and-dime your way through a vehicle purchase and cut corners all along the way then you're probably not going to buy with Anchor but you will get what you paid for -- it's as simple as that. Hope this helps. More

The customer service representitives were very friendly and informative. The technician who inspected my vehicle was courtious and friendly. They kept me informed on what was going on with my vehicle and w and informative. The technician who inspected my vehicle was courtious and friendly. They kept me informed on what was going on with my vehicle and when it would be done. More

Went to Nissan for periodic maintenance. Ongoing issue with squeaking brakes was resolved with replacement of brake pads at Anchor Nissan's expense.I was surprised and grateful. The customer service depar with squeaking brakes was resolved with replacement of brake pads at Anchor Nissan's expense.I was surprised and grateful. The customer service department has always been cooperative and customer approval/satisfaction oriented. There is no doubt that when the lease on my 2010 Nissan Altima is up, I will happily purchase another. More