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Anaheim Hyundai
Anaheim, CA
1,224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,224 reviews
December 09, 2015
Such a wonderful experience We worked with Chris McGregor and he bby far is the BEST i have ever seen. He was available by text all the time and responded quickly to any and all We worked with Chris McGregor and he bby far is the BEST i have ever seen. He was available by text all the time and responded quickly to any and all questions we had about the vehicle we were looking for. We even negotiated the price over text (which is wonderful with our busy work schedules). I highly recomment him :) More
by ANANDDGANDHI
Verified CustomerEmployees Worked With
Chris McGregor
December 09, 2015
Amazing Experience! Rene Ortega helped us get a great deal on our new Sonata! We are so pleased with his professionalism, product knowledge, and integrity. He was availab Rene Ortega helped us get a great deal on our new Sonata! We are so pleased with his professionalism, product knowledge, and integrity. He was available by phone and text and responded in record time. We've been raving about him since we bought our car late last month and will continue to refer our friends and family to Rene! More
by savvyshopper
Employees Worked With
Rene Ortega
December 08, 2015
Great time at Hardin I come to Hardin for cars and appointments, and they are incredible with both. Second time leasing a car here, will be back for a third in a few years I come to Hardin for cars and appointments, and they are incredible with both. Second time leasing a car here, will be back for a third in a few years! More
by DetectivetTalha
Employees Worked With
Chris McGregor, Fred McCollum
December 08, 2015
Great people - horrible service See below for an email I recently wrote (11/30/15) directly to the dealership. I received a response from one Danielle Ortega, who simply asked for my See below for an email I recently wrote (11/30/15) directly to the dealership. I received a response from one Danielle Ortega, who simply asked for my name and gave no further communication since. "Before I write a negative review on the website, I figured I'd try emailing you directly to express my frustration. I purchased a 2013 Hyundai Sonata from your dealership a couple years ago and have been happy with the car. However, in order to keep the warranty agreement in place, I have been forced to commute from LA to your location to get my car serviced (as I have been told by several employees that I must go to your Hyundai location and none others). I first want to acknowledge a number of positive aspects of my experiences with your dealership. First of all, while waiting for my car to be serviced on several occasions, I thoroughly appreciate the service of having an employee drive me to a local restaurant to grab a bite to eat or to the movies to entertain myself while I wait. Furthermore, the employees themselves have, for the large majority of the time, been a pleasure to deal with. The employees are very kind and generally enthusiastic. At the end of the day - the personnel is not my issue with this dealership. Rather, it is the quality of service, or lackthereof. At this point, I've had around 4 or 5 services done. On only ONE occasion have I been completely satisfied. One issue I have had is timing - two of the services I have gotten (including my most recent on Nov 21st) I had scheduled appointments, and BOTH times my car was delivered back to my well passed the promised time. The first time was not a huge issue for me as I had no other commitments that day. However, for my last service, I called ahead of time to schedule my appointment, initially scheduled for 1:00pm. I asked the woman who was helping me schedule my appointment how long it will take for the particular service I was getting. She told me 2-2.5 hours. I then asked, what is the LONGEST it will take as I had a commitment to get to that evening. She proceeded to put me on hold and verify with another employee, who told her 3 hours was the maximum. To be safe, I scheduled changed my appointment time to 12:00 to be sure that, if the appointment took the 3 hours, I would s! till be able to keep my commitment that evening. I arrived for my appointment promptly at noon. My vehicle was not ready until around 3:50pm - almost 4 hours. Not only did it take almost an hour longer than I was promised, but they didn't even complete the service. When the gentlemen who initially greeted my at the vehicle drop off, he began taking down information of my vehicle and inspecting. He addressed the biggest concern were my tires, specifically my front tires. He attempted to get me to buy 4 new tires, which I declined because I could not afford them at the moment. However, I adamantly asked if my tires would be rotated during the service (as this was my vehicles first major service, from what I understand). The gentleman assured me they would. Of course, I noticed the other day that my tires had NOT been rotated. This is where my deepest frustration stems. Considering the length of time it took to service my car, EVEN WITH AN APPOINTMENT, I kindly asked the gentleman to please give me a nice discount for my tro! ubles (my previously mentioned commitment was at 5:00pm for which I ended up being hurried, and ultimately late to the function), to which he gave me a measly 10% for what appeared to be a AAA discount. Even after the discount, this costed me around $350. Considering the GREATEST CONCERN in the eyes of your technician - my tires - was NOT addressed by rotating my tires, how do I know if you performed and/or completed ANY service to my car at all? As a customer, I should not be obligated to double check your work. It is astounding to me how much work seems half assed when it comes to services. For example, for at least two of my services, whoever was working on my car forgot to put one of the caps back on the air valve of one of my tires. When I was initially greeted this time around, I specifically mentioned to the gentleman that whoever serviced my car previously forgot to put one of these caps back on. He said he would make sure it was replaced. Low-and-behold, it was not done. Another example is with your car washes. Each time I have gotten my car washed after a service, the washing has seemed to drop in quality. I understand you are not a carwash, but if you are going to offer to wash your customer's cars - let us know it's going to be half assed before hand so I don't get water marks all over my car and have to go pay for another car wash afterwards. These last two issues are considerably minor to the others, but it's simply to prove a point. Quality of service is poor, especially for what I'm paying for. At the end of the day, now I have to schedule another appointment to get my tires rotated and make sure you guys completed all the other aspects of the service I just paid for. I am a very busy man - I work 80-100 hours per week and don't have the time to drive all the way to Garden Grove because of a mistake you guys made - let alone pay for you to give me poor service. Please get back to me ASAP. My future written review on your website will largely reflect how my situation is handled by whatever manager reviews this email. If I'm being honest, I expect to be adequately compensated for my troubles and time. My time is my most valuable commodity, so you can imagine how frustrating this has been for me. I understand this is not your fault, but nonetheless I figured I'd give your company a chance to correct the issue, make a customer happy, and most importantly improve your process and quality control for other customers in the future." More
by coate103
Employees Worked With
Ortego, Daniella
December 07, 2015
Beware Buyer beware! The car is okay but don't be scammed by the promised lifetime oil change at THIS dealership! (my daughter bought her Hyundai Accent at Buyer beware! The car is okay but don't be scammed by the promised lifetime oil change at THIS dealership! (my daughter bought her Hyundai Accent at Glendora Hyundai with free lifetime oil changes and they never pull this fast one on her!) I have a certificate, that they gave me and my wife when we bought it new three years ago, for free lifetime oil changes. The car only has 15K on it so my wife always brings it in at the six month interval which is the time frame schedule in lieu of the mileage schedule. She has never been harassed until today! She was told that all scheduled maintenance must be performed at 'dealership' to qualify for the free 'lifetime' oil change. Since part of the 15K scheduled maintenance states to replace the cabin air filter, in which THEY WANT A RIDICULOUS $90.00 TO PERFORM, we void the 'free' lifetime oil change. Keep in mind it also says to rotate the tires at 15K, now what if I just bought tires and didn't need the rotation? I plan on filing a false promise claim first through Hyundai and then through the courts if Hyundai does not fix this deceptive practice. Also note that part of the original purchase negotiation factored in this cost savings which is now just a deceptive joke they played on us! More
by Mister Bill
Employees Worked With
Leonel Ayala
December 05, 2015
Car buying experience Car buying from Hardin Hyundai was simple and easy; knowing exactly what kind of car fit my needs. Hardin Hyundai will definitely be my to go to when Car buying from Hardin Hyundai was simple and easy; knowing exactly what kind of car fit my needs. Hardin Hyundai will definitely be my to go to when it comes to car buying. More
by SLICKTYME3
Employees Worked With
Jerome Prieto
December 05, 2015
Really kind salesmen I had a great experience at this Hyundai dealership which resulted in a purchase of a 2016 Hyundai Sonata. The first salesman that I interacted with w I had a great experience at this Hyundai dealership which resulted in a purchase of a 2016 Hyundai Sonata. The first salesman that I interacted with was Hans Ham. He was so kind in showing me the different models of cars. I was scared to buy a car becuase I had always heard about how pushy the dealers can be. However, that was not the case at this dealership. Hans was respectful, knowledgeable and patient as I was trying to choose a car. He wasn't even pushy when I told him I wanted to sleep on the choice, I went home to consider the Sonata and it's becuase of Hans that I decided to come back the next day to the dealership to see bout making a deal. Unfortunately, Hans we not available in the late evening of my return so he referred me to Gilbert Oh. Gilbert was very helpful and I'm glad I was able to make a deal. The entire experience of buying a car was smooth and I would definitely recommend this dealership to my family and co-workers. Thank you Hans and Gilbert. More
by Jamie84
Employees Worked With
Hans Ham, Gilbert Oh
December 04, 2015
Great Customer Service I recently purchased my second Hyundai from this dealership and this experience was just as good as the first. Rene Ortega helped me both times and he I recently purchased my second Hyundai from this dealership and this experience was just as good as the first. Rene Ortega helped me both times and he was a pleasure to work with. He really seemed to listen to what I was looking for and then helped me to make it happen. More
by chad830
Employees Worked With
Rene Ortega
December 02, 2015
Good experience The guys at Hardin were very professional and easy to deal with . Q provided great customer service and I would highly recommend this dealership to my The guys at Hardin were very professional and easy to deal with . Q provided great customer service and I would highly recommend this dealership to my family /friends . Thank you ! More
by CELTS84
Employees Worked With
Q Babazadeh
December 02, 2015
It was satisfying It was a great experience got the car I wanted with no problem what so ever . Andrew Ramirez did a fantastic job helping find the perfect vehicle It was a great experience got the car I wanted with no problem what so ever . Andrew Ramirez did a fantastic job helping find the perfect vehicle More
by BENJAMINGARNICA
Employees Worked With
Andrew Ramirez
