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Anaheim Hyundai

Anaheim, CA

2.2
1,224 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,224 reviews

April 15, 2025

Dishonest dealership. Bought used 2019 Chevy 2500 truck from Jase Keafer and Krystal Ramirez and told during pre sale truck came with over $6000 in “extras “ (per window More

by pgaud1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jase Keafer, Krystal Ramirez
Apr 22, 2025 -

Anaheim Hyundai responded

It's concerning to hear about your experience with the extras on your truck purchase. We strive for transparency and it seems we fell short here, especially regarding communication post-sale. I apologize for any frustration caused and would like to address this matter directly with you. Please reach out at your convenience so we can work towards a resolution. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com

Apr 22, 2025 -

pgaud1967 responded

I have tried reaching out to you Debbie many times by email and left message as I was given your number by front desk and received no response. That would be really great if someone would address my concerns.

March 21, 2025

let me tell you my experience so far with Anaheim Hyundai. I called ahead for a test drive of one of their vehicles. I explained to the sales rep that I wanted to take the vehicle for a test drive. W More

by dfd.orange
Recommend Dealer
No
Employees Worked With
No Comment.
Mar 25, 2025 -

Anaheim Hyundai responded

Thank you for sharing your experience. It's important to us that our customers feel comfortable and confident in their decisions, especially when it comes to test driving a vehicle. We apologize if the approach felt rushed, and we hope any future interactions will be more aligned with your expectations. If there's anything else you'd like to discuss or need assistance with, please reach out anytime. - Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com

March 12, 2025

Incredibly unprofessional and dishonest dealership. Pressure sales tactics, dishonest prices, and refuse to honor pre-sale repair promises. More

by CC
Recommend Dealer
No
Employees Worked With
Robert
Mar 17, 2025 -

Anaheim Hyundai responded

I'm sorry to hear about your experience with us. We strive for transparency and professionalism, so it's concerning to receive this feedback. Please reach out directly so we can address these issues and work towards a resolution together. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com

February 17, 2025

The worst experience ever of buying car here. Do not buy car here !!!! Never recommend More

by Dmytro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert
Feb 18, 2025 -

Anaheim Hyundai responded

I'm sorry to hear you feel this way. If you're available, I'd appreciate discussing this further to better understand what happened during your sales process. Please contact me at your earliest convenience. Thank you, Debbie Pepper - Customer Support Manager debbie.pepper@tustingmc.com

Feb 18, 2025 -

Dmytro responded

It’s doesn’t make sense to discuss with u , because ure scammers guys and sales the horrible cars. Each guy from u dealer scammer , I hope nobody will buy car from u !

December 12, 2024

This dealership is a great example of why people hate dealing with used car dealers. They were not honest with the costs they want to charge for their cars. For example you search for a certain price ra More

by donald.williams
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William.
Dec 27, 2024 -

Anaheim Hyundai responded

Donald, I'm sorry to hear about your experience with the pricing and communication. We strive for transparency in all our dealings, so it's concerning to read this feedback. If you're open to discussing further or have any other questions or concerns, please feel free to reach out. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 27, 2024

We found the car we wanted online and came in ready to buy at the advertised price—no haggling, no negotiations, just a straightforward purchase. After the test drive, we sat down to finalize the deal, bu More

by Vannessarowe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
The Closer for Robert
Nov 29, 2024 -

Anaheim Hyundai responded

Thank you for sharing your experience. It's disappointing to hear that our approach didn't meet your expectations, and we apologize if the process felt overly complicated or aggressive. We strive for transparency and simplicity in every transaction, so this feedback is valuable as we work on improving our customer interactions. If there's anything further you'd like to discuss or any way I can assist you directly, please feel free to reach out to me directly. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 26, 2024

Buyer beware. Deceptive practice on multiple levels. Wish I'd read the reviews prior to wasting my time here on two separate occasions. They have no intention of s More

by Never Going Back
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Ochoa
Nov 29, 2024 -

Anaheim Hyundai responded

It's concerning to hear about your experience and the issues you encountered with pricing. We strive for transparency in our dealings, so this feedback is troubling. We'd like to address these concerns directly and ensure clarity moving forward. Please feel free to reach out at your convenience; we're here to help resolve any misunderstandings or questions you may have. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 17, 2024

We drove 4 hours from the mountains to see an F250 super duty that was priced at 50k only to be told they couldn't sell it for 50k it had to be 57k. The entire process seamed unethical and devious. We waste More

by ingalls453
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager
Nov 29, 2024 -

Anaheim Hyundai responded

It's disheartening to hear about your experience with the pricing discrepancy, and I apologize for any frustration this caused. We strive for transparency in our dealings, so it's concerning that we fell short here. If you're open to discussing this further or have additional feedback, please feel free to reach out. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 15, 2024

Run from this dealership! ! Scammers who won't sell you an advertised car price. We drove 4 hours roundtrip only to be told we could not buy the car we called about that was AD More

by PG
Recommend Dealer
No
Employees Worked With
William/his manager
Nov 29, 2024 -

Anaheim Hyundai responded

Your experience is concerning to hear, and we apologize for any inconvenience caused by the discrepancy in pricing. We strive for transparency and fairness with our customers, so this feedback is troubling. We'd like to understand more about what happened here; please feel free to reach out directly at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 10, 2024

Ray was horrible he let us know that we could sell our car on other sites for more money but then when we backed out of the deal he made us feel horrible and guilty about making that decision I never want More

by Sbalenger38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
Nov 29, 2024 -

Anaheim Hyundai responded

It's disappointing to hear about your experience with Ray. We strive for a supportive and respectful environment, so it's concerning that you felt otherwise. If you're open to discussing this further, please reach out at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

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