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Anaheim Hyundai

Anaheim, CA

2.1
1,220 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,220 reviews

December 12, 2024

This dealership is a great example of why people hate dealing with used car dealers. They were not honest with the costs they want to charge for their cars. For example you search for a certain price ra More

by donald.williams
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William.
Dec 27, 2024 -

Anaheim Hyundai responded

Donald, I'm sorry to hear about your experience with the pricing and communication. We strive for transparency in all our dealings, so it's concerning to read this feedback. If you're open to discussing further or have any other questions or concerns, please feel free to reach out. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 27, 2024

We found the car we wanted online and came in ready to buy at the advertised price—no haggling, no negotiations, just a straightforward purchase. After the test drive, we sat down to finalize the deal, bu More

by Vannessarowe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
The Closer for Robert
Nov 29, 2024 -

Anaheim Hyundai responded

Thank you for sharing your experience. It's disappointing to hear that our approach didn't meet your expectations, and we apologize if the process felt overly complicated or aggressive. We strive for transparency and simplicity in every transaction, so this feedback is valuable as we work on improving our customer interactions. If there's anything further you'd like to discuss or any way I can assist you directly, please feel free to reach out to me directly. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 26, 2024

Buyer beware. Deceptive practice on multiple levels. Wish I'd read the reviews prior to wasting my time here on two separate occasions. They have no intention of s More

by Never Going Back
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Ochoa
Nov 29, 2024 -

Anaheim Hyundai responded

It's concerning to hear about your experience and the issues you encountered with pricing. We strive for transparency in our dealings, so this feedback is troubling. We'd like to address these concerns directly and ensure clarity moving forward. Please feel free to reach out at your convenience; we're here to help resolve any misunderstandings or questions you may have. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 17, 2024

We drove 4 hours from the mountains to see an F250 super duty that was priced at 50k only to be told they couldn't sell it for 50k it had to be 57k. The entire process seamed unethical and devious. We waste More

by ingalls453
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager
Nov 29, 2024 -

Anaheim Hyundai responded

It's disheartening to hear about your experience with the pricing discrepancy, and I apologize for any frustration this caused. We strive for transparency in our dealings, so it's concerning that we fell short here. If you're open to discussing this further or have additional feedback, please feel free to reach out. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 15, 2024

Run from this dealership! ! Scammers who won't sell you an advertised car price. We drove 4 hours roundtrip only to be told we could not buy the car we called about that was AD More

by PG
Recommend Dealer
No
Employees Worked With
William/his manager
Nov 29, 2024 -

Anaheim Hyundai responded

Your experience is concerning to hear, and we apologize for any inconvenience caused by the discrepancy in pricing. We strive for transparency and fairness with our customers, so this feedback is troubling. We'd like to understand more about what happened here; please feel free to reach out directly at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 10, 2024

Ray was horrible he let us know that we could sell our car on other sites for more money but then when we backed out of the deal he made us feel horrible and guilty about making that decision I never want More

by Sbalenger38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
Nov 29, 2024 -

Anaheim Hyundai responded

It's disappointing to hear about your experience with Ray. We strive for a supportive and respectful environment, so it's concerning that you felt otherwise. If you're open to discussing this further, please reach out at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 08, 2024

I do not recommend buying a car from this dealership. On the phone the sales staff assured me the price would be one thing, and when I got into the dealership they told me it was around $5,000 higher. I More

by AWill2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zedd, Tariq, Mike
Nov 10, 2024 -

Anaheim Hyundai responded

We apologize for the frustrating experience you had with us. It sounds like there were several miscommunications, and we sincerely regret any inconvenience caused by the delay in receiving your title. We take these matters seriously and would appreciate an opportunity to discuss this further with you to ensure it doesn't happen again. Please feel free to reach out at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 04, 2024

DO NOT DO BUSINESS HERE! ! Called two hrs prior to arriving to make sure vehicle I wanted was available, showed up was told by Sal he would grab keys, was told short time late More

by Ber
Recommend Dealer
No
Employees Worked With
Sal
Nov 07, 2024 -

Anaheim Hyundai responded

It's disappointing to hear about your experience, and I apologize for any inconvenience caused during your visit. We strive for professionalism and timely service, so it's concerning that we fell short in this instance. If you're open to discussing further or have additional concerns, please feel free to reach out directly. Thank you, Ken Smirz - General Manager - (714) 243-8396

October 12, 2024

I cannot recommend this place enough. If you go, ask for JIMMY WILLIAMS!!!!! I called ahead about the car I was interested in and he had the car all set for a test drive when I got there. More

by aoneill2809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Oct 15, 2024 -

Anaheim Hyundai responded

We're delighted to hear that Jimmy made your car buying experience at Anaheim Hyundai so positive and stress-free! It's fantastic to know he provided such supportive service and a great deal. Thank you for the glowing recommendation, enjoy your new ride!

October 07, 2024

DONT EVER BUY A CAR FROM ANAHEIM HYUNDIA💥 They Sell Cars Without Inspections. Instead “RUN” away from this Horrible Dealership, especially if the sales rep is “ROGELIO CANO” who isn’t helping me at all, More

by garth_hendrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rogelio Cano- sales Rep Hector- Manger
Oct 18, 2024 -

Anaheim Hyundai responded

Garth, I'm sorry to hear about your experience with the vehicle and lack of communication from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out directly so we can address these concerns further. Thank you, Ken Smirz - General Manager - (714) 243-8396

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