Amherst Subaru

These people rock! My wife and I had a great experience with Milford Subaru. Jeff Diener made it extremely easy to set up our order of a brand new 2016 Crosstrek Hybrid. My wife and I had a great experience with Milford Subaru. Jeff Diener made it extremely easy to set up our order of a brand new 2016 Crosstrek Hybrid. Then Kris Caron would keep us updated on the build. Aaron created a smooth process in the financial part. Once the car arrived, the team followed up with getting it registered and plated (since we live in MA.) All we had to do is show up and Kris welcomed us at the door. He was awesome and explained everything about the car inside and out. This included taking the time to make it really easy to set all the technology in the car to our phones, navigation, music, comfort, safety, etc. Then off into the sunset we drove in our new ride! Overall, great experience with Milford Subaru and will refer friends and family! More

Was an easy car buying experience. Great service. Walked in the door and was helped immediately. The experience was pleasant and was not rushed or pushed around. Found a used All wheel Great service. Walked in the door and was helped immediately. The experience was pleasant and was not rushed or pushed around. Found a used All wheel drive car for a price i was comfortable with. My salesperson Joe helped me through payment options and made it soo easy. More

I trust this dealership We visited every dealership imaginable in the Manchester NH area. GMC, Mazda, Toyota, Jeep, Chevrolet to name a few. At some of those places, we wer We visited every dealership imaginable in the Manchester NH area. GMC, Mazda, Toyota, Jeep, Chevrolet to name a few. At some of those places, we were treated inappropriately and lied to. We were extremely discouraged. We HATED wasting our weekends trying to find the right vehicle. Then, we decided on purchasing a 2016 Subaru Crosstrek. We LOVE this car. AMAZING in the snow. Sporty, comfortable. But that wasn't made us totally sold that this vehicle was the right one. What sold us was the way Milford Subaru treated us. We told them what we wanted. And without the back and forth, without the negotiating, without dishonesty, they delivered. It was by far the EASIEST Car Buying experience we've ever had. Kris Caron, our salesman and Jeff Diener, the GM are the reasons we bought this car. They promised they could get this deal done, and they did. I have NEVER trusted a dealership...until now. If you enjoy the stress and hassle of buying a car, go see any other dealership. If you want a great vehicle with great customer service, go to Milford. More

Saw a used Suzuki on web site Contact Ted the dealer by email set up an appointment for Thursday evening. Got to the dealership at 545 pm there was a sign on the door that they cl Contact Ted the dealer by email set up an appointment for Thursday evening. Got to the dealership at 545 pm there was a sign on the door that they closed early for a company meeting. Never received an email or call that they were closing early. They contacted me on Friday morning asking if we were still interested in the Suzuki. Replied that we were and set up appointment for Saturday morning. Arrived at 10am only to find out that the car was sold the night before. Again never received a call to say the car was sold. There was no sold ticket on it and it was parked in with other cars still for sale. Would never shop or recommend this dealership for anything. If you want to deal with a dealership I would definitely go with someone else. More

A Very Good Car Buying Experience!!! The team at Subaru of Milford are very helpful, profession and down to earth. Jay(Sales), Jeff (financial specialist), and the twin brothers, Erik and The team at Subaru of Milford are very helpful, profession and down to earth. Jay(Sales), Jeff (financial specialist), and the twin brothers, Erik and James( owner) made my car buying experience easy! I would buy my next car from them!! Thanks guys! Tony Truvan, Fairfax Virginia More

2nd great experience Went to Subaru of Milford to look for a used car.I had bought a new car there a few months earlier and saw they had a nice selection of pre-owned vehi Went to Subaru of Milford to look for a used car.I had bought a new car there a few months earlier and saw they had a nice selection of pre-owned vehicles. Mark Fairbanks helped me find a nice Legacy that was well maintained and in my price range. I got a great trade in offer on my 13 year old truck from John Camper who really shopped around to get me the best money. Aaron did a great job in the finance office.This dealership is not large, has a real small town feel, great prices and low pressure. More

Don't buy a car anywhere else! Recently purchased a Subaru at the Subaru of Milford. Great experience, personable sales. Debbie does a great job, knows her product and does service Recently purchased a Subaru at the Subaru of Milford. Great experience, personable sales. Debbie does a great job, knows her product and does service with a smile! More

We were very pleased with our sales person Chris Malcom When I called the woman that answered the phone was very pleasant. Friday, 3-20-15: We were greeted by Chris shortly after we entered the show room. When I called the woman that answered the phone was very pleasant. Friday, 3-20-15: We were greeted by Chris shortly after we entered the show room. He was very friendly, knowledgeable and helpful. We were starting from scratch as far a Subaru models were concerned. He showed us the various models and we sat in a few. My wife liked the Outback and Chris looked up what was available & we went on a test ride. As we rode, Chris explained the Subaru features & benefits. He also gave us a copy of the carfax and reviewed it with us. We put 100 to hold the 2013 outback until Monday when we could have our mechanic look at it. The next day we called Chris to see if a similar 2014 outback was still there so we could test drive it. It was and Chris had it already for us. We test drove it on the route Chris took us on the day before. We drove the 2013 a second time for comparison and liked the 2013 better than the 2014. Monday Chris had the car ready to go and I took it to my mechanic. The only item he found was a bad headlamp. We returned the car, told Chris about the headlamp and set up an appointment to return on Wednesday to complete the transaction and get the car. On Wednesday. Chris had the car ready to go. At this point we decided to trade in our old car, which we were able to do with no hassle. At this point Chris started going thru the car literature with us. We were interrupted by Gene Gaviluk to do the sales/loan never ending paperwork. He was friendly and helpful and competent and got us through all the stuff as efficiently as possible. Then back to Chris who finished reviewing the cars features and answering my questions. This review of the quick start manual was very helpful. Then Chris got the temporary plates and put them on my car. Chris then showed us how to link both our iphones to the car wireless blue tooth and enter phone numbers, and make a call. He also showed us how the roof rack system worked. All we needed now was the inspection sticker (based on the temp plate) but it was lunch time, so Chris made an appointment for me to come back after lunch for the sticker. I came back and the mechanic put on the sticker and I was good to go. More

Amazing experience! Aaron was the best! Aaron was amazing! After I decided to buy a Crosstrek, I started looking for a dealership. I called dealerships all over the tri-state area and went Aaron was amazing! After I decided to buy a Crosstrek, I started looking for a dealership. I called dealerships all over the tri-state area and went in-person to a few (I live in NY). They were all typical horrible experiences, trying to talk down to you, refusing to reasonably negotiate, and purposefully trying to waste your time. Then I started emailing with Subaru of Milford in NH (Kimberly and Aaron) and the experience was amazing right from the start! They were straight forward about everything and offered a great price off the bat (which no additional fees were ever added onto later). They beat the best offer I currently had and stuck with it without trying to sell anything extra. Once I decided to buy from them, they were super responsive through email/ phone to finalize loan, paperwork, etc. since I was coming from out of state. They made the whole process super easy and painless. When I got to the dealership to pick up the car, Aaron was amazing! He spent two hours going over the car and finalizing paperwork, didn't try to push any extra accessories. He was extremely nice, professional, and it was a great experience! It couldn't have been better. I will buy my next Subaru from this dealership and by happy to drive 5 hours from NY to get a good price, good service, and actually be treated like a human being. Subaru of Milford was an unbelievable find and the best dealer experience I've had. I would gladly buy another car from them. It's also MUCH better than Manchester Subaru who advertises that they will beat any competitor's price by $300 on their website but this really means $300 below true-car. More

WOW...Small dealership thats Big on Customer Service WOW...I had a great experience. Low pressure,very friendly and commited to great customer service.Most dealerships have become car mills with no focus WOW...I had a great experience. Low pressure,very friendly and commited to great customer service.Most dealerships have become car mills with no focus on the customer having a great experience and the internet has only made that worse.I was looking for a WRX premium with A/T....they found it in Vermont and made the swap. I got a great price on a car in high demand,a great value for my trade and great financing. There was no pressure to buy extra's in the finance office.... but I did buy an extended warranty at a great price. The internet salesperson Kimberly Dewitt went above and beyond to make sure I got exactly what I wanted. Aaron Bachelder was my salesman who coordinated my delivery. He spent an hour going over the owners manual and the car before I left. Dealerships just don't do that anymore.If you haven't been to Subaru of Milford recently, go back. The GM Erik Kirste and the SM John Camper will go out of there way to see that you are satisfied. More