American Chevrolet
Modesto, CA
Filter Reviews By Type
Showing 135 reviews
Start to finish Excellent Service After contacting the dealership it was suggested I make an appointment. I was greeted promptly and introduced to the salesman who helped me from begin After contacting the dealership it was suggested I make an appointment. I was greeted promptly and introduced to the salesman who helped me from beginning to end. He gave honest suggestions and information and sought out answers from others if he did not know something. Great communication. Great on working with price and not trying to over sell features and warranty information. Salesman continued to offer me help even after taking the car home and having questions about XM radio days later. More
Very satisfied I had a very good experience at American Chevrolet in Modesto. I really like my new car and the sales staff there was courteous and helpful. I had a very good experience at American Chevrolet in Modesto. I really like my new car and the sales staff there was courteous and helpful. More
Speedy and overall very good service I was happy that I could get the car in for recall service an hour after I called. The only thing I didn't like about my ECO recall service was that I I was happy that I could get the car in for recall service an hour after I called. The only thing I didn't like about my ECO recall service was that I was not advised that the ECO button and function would be completely removed as part of the recall. It was replaced with a traction control button. More
Quality service! I went in with my 2014 Chevy Cruze a couple of weeks ago & Darrel Stockman assisted me. He was very kind when I dropped my car off. Later that day, he I went in with my 2014 Chevy Cruze a couple of weeks ago & Darrel Stockman assisted me. He was very kind when I dropped my car off. Later that day, he called me to give me an update on my car and let me know my car needed to stay at the shop for about 3 days. I was kind of bummed but he quickly offered me a rental and explained why it would take that long. He was so helpful! I would definitely recommend this location to everyone! More
Excellent Excellent Excellent! Couldn't be happier. Very helpful and insightful staff. Darrell was great and did everything he could to explain what was going on with my car. So hap Couldn't be happier. Very helpful and insightful staff. Darrell was great and did everything he could to explain what was going on with my car. So happy I bought a Chevy so I can bring them here. More
Excellent Service Vehicle was serviced and recall as I was told. Great Service and timing was as said. I appreciate the prompt attention and agreed upon time. Vehicle was serviced and recall as I was told. Great Service and timing was as said. I appreciate the prompt attention and agreed upon time. More
. friendly staff good service and American Chevrolet, my salesperson was fantastic really good salesperson, every question I asked he had an answer right away, he did good service and American Chevrolet, my salesperson was fantastic really good salesperson, every question I asked he had an answer right away, he did the best to get the best deal. More
Front End Aligment I just wanted the receipt to reflect how bad my truck front end was out of line... Most other places show what the degrees were before & after... I go I just wanted the receipt to reflect how bad my truck front end was out of line... Most other places show what the degrees were before & after... I go to the chevy garage a lot , they do good work... More
Excellent service Proffesional, knowledgeable and effective all in a timely manner. Did not have to wait in a long line. shuttle service was efficient and friendly. Pic Proffesional, knowledgeable and effective all in a timely manner. Did not have to wait in a long line. shuttle service was efficient and friendly. Pickup of vehicle was quick and easy. More
Transmission issue/2011 Chevy HHR LT When accelerating from a stop, I was experiencing problems during the time the transmission was shifting gears. It felt like the car was lurching for When accelerating from a stop, I was experiencing problems during the time the transmission was shifting gears. It felt like the car was lurching forward and then backing off. I took the car into American Chevrolet (luckily vehicle was still under warranty with 87,500 miles on it), and their transmission guy determined it was catastrophic failure of the computer for the transmission. They replaced the computer that day and I got my car back. That was a Friday. Over the weekend, the car continued to have the same problem, only worse now. The shifting was rough and the lurching was now happening during both gear shifts. I drove it the following week, and called Kenny at American and advised him the car was still having transmission issues and that they were worse, but I had a lot of things going on so it would be back in on Tuesday of the following week, and the dealership provided me with a car (God Bless them). Kenny called me a couple of days later and said the transmission had some serious issues and I was going to get a new transmission! I picked up my car yesterday (I had missed it very much), and there is a big difference in how it drives and how the transmission shifts gears. It is now very smooth and very quiet. I thank Kenny Gallagher for taking such good care of me, and American Chevrolet for doing an awesome job on my car! More