Alpine Buick GMC - Service Center

Bad service..... liars I got a car at alpine GMC. Joe the financial sales person said if I got the warranty with them my car will be well taken care of if I had a flat,oil c I got a car at alpine GMC. Joe the financial sales person said if I got the warranty with them my car will be well taken care of if I had a flat,oil change, detail and more .well I go to get a oil change I mention to the service desk I have a flat. It's been 2 weeks yet no call not fixed. Yet if we fail a payment they are on you. Please do your job fix my tire!!!!! If you get a car from this dealership keep in mind you will wait more than 2 weeks for them to get anything done even put a tire ridiculous More

Service at Alpine Completed oil change on my duramax quickly and to my satisfaction. Service advisor, Christopher was great, answered all my questions and was professio Completed oil change on my duramax quickly and to my satisfaction. Service advisor, Christopher was great, answered all my questions and was professional. Great experience at Alpine service! More

In for tie rotation, oil and filter change and fluid refill. I have been dealing with alpine Buick for twelve years. I have leased three vehicles over a his period and have been extremely pleased with their ser I have been dealing with alpine Buick for twelve years. I have leased three vehicles over a his period and have been extremely pleased with their service. Always in and out in a short period of time. Keep up the good service. More

Service department is great, can’t say that for the dealers. I can’t say enough for the service that we get when we take our car in for service. It is great every time we take it in and they always let us know w I can’t say enough for the service that we get when we take our car in for service. It is great every time we take it in and they always let us know what needs to be done in the future. The tech that worked on our replacing the truck button stayed over the day we brought it in so that it could be ready for pick up the next day. Again great service that’s why we keep coming back in. More

Service Department I have all my vehicle’s maintenance done at Alpine and have never had an unpleasant experience. I always say that I will buy my next car from Alpine I have all my vehicle’s maintenance done at Alpine and have never had an unpleasant experience. I always say that I will buy my next car from Alpine because of the excellent service. More

Excellent service experince Being a technical service provider/administrator myself, the Alpine Team exceeded my expectations. Having a significant service/repair expedited to ac Being a technical service provider/administrator myself, the Alpine Team exceeded my expectations. Having a significant service/repair expedited to accommodate me and my family while traveling more than 1800 miles from home was comforting to say the least. The entire staff treated us both professionally and personally making the entire experience as low stress and enjoyable as possible. More

Replace passenger side door handle Chris the repair manager was very accommodating and got our repair done in a short amount of time. The cost of the repair was a lot more than I antici Chris the repair manager was very accommodating and got our repair done in a short amount of time. The cost of the repair was a lot more than I anticipated but that seems to be the norm rather than the exception these days.. Middle class people may find they cannot afford the luxury of a decent car in the not too distant future! More

Some very Un professional staff. The minute you are given a verbal quote , you are rushed through the the buying process with additional fees that were not included in the verbal quo The minute you are given a verbal quote , you are rushed through the the buying process with additional fees that were not included in the verbal quote.my sales person had so “many Deals” going on when she agreed to assist me. Perhaps working with another sales person who had the time and focus would have eliminated the rushing. When you drive out of Alpine Buick GMC you can forget about customer service. A few of ladies that work at the reception desk are clueless and rude. Sharon in service is excellent. Unfortunately, she was not in when I picked up my car. Matt was helpful with having my car ready and waiting upon my arrival to pick it up. He accomidated my request for a no charge on a minor wheel alignment, although my request irritated him. When I drove out of the dealership and got on the highway,I noticed major hail damage on the hood of my car. When I called, Matt said I would have to call my IN Surance. That very well may be the case, but what kind of business let’s you drive away unaware of physical damage on your car that you did not drive in with. When I requested to speak with a manager, reception kept putting me into VM which I asked them not to do. I spoke with a salesman who explained that Acts of God are not covered. But I’m curious about his lack of professionalism when I asked why they didn’t inform me of the damage? A very sleazy dealership . I can’t imagine any good reason for recommending this place. It’s also filthy. More

ripoff price on service step father [87 years old] had service done on his buick . they found out other minor problems and repairs were done at hundreds of dollars more th step father [87 years old] had service done on his buick . they found out other minor problems and repairs were done at hundreds of dollars more than other buick dealer later quoted for the same service. will not recommend alpine for any repairs because of cost. More

Awesome mechanical service, wonderful customer service They took care of all my concerns, and were extremely helpful, courteous and I believe went out of their way for me. They were understanding of my con They took care of all my concerns, and were extremely helpful, courteous and I believe went out of their way for me. They were understanding of my concerns, and had no problems getting all of them handled in a timely fashion. More