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Alphorn Ford - Service Center

Monroe, WI

4.5
87 Reviews

87 Reviews of Alphorn Ford - Service Center

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February 14, 2024

Service was great,all warranty issues taken care of. Sales with Ken and Eric is always great. Thanks More

by carrouselbeef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

The entire crew was fantastic! !! They worked really hard to contact my insurance company! I really was impressed! More

by Teacher2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Teacher2980 responded

What a wonderful experience!!

February 08, 2024

Always do what I ask for and everyone is professional and courageous! Have been a long time customer More

by tjbalsiger
Recommend Dealer
Yes
Employees Worked With
Jordan at service desk
November 26, 2023

I bought my Escape last month. The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpfu More

by pammiesue25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander was my salesperson. Eric from management helped me also. I'd give them both 5 stars..
November 08, 2023

Good dealership, always able to get me in when I want. Making an appointment on line isn’t the best. Make appointment by calling. More

by mjbullock99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
October 30, 2023

I ordered 4 tires and I received a call 2 days later that my tires were in and I scheduled an appointment and my tires were mounted,balanced and aligned. Very good service and quickly. More

by jeanbaker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Always amazes me with their professionalism. ..am glad I found this dealership for my needs! More

by dkc9550
Recommend Dealer
Yes
Employees Worked With
Jordan and Mersadez in parts
October 19, 2023

Service Department was awesome. Ordered new tires and had a appointment schedules, but got a flat tire before my appointment. They worked me in early to get all four tires. More

by c2sieds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
October 17, 2023

Customer service needs a lot of work. They need to step up taking better care of the customer. As customers we should have to source our own parts, push service to keep us updated with us More

by lindawoodstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Lights out great service, technician really took care of my vehicle, and pointed out some future services needed More

by scottswoodfusionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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