Alphorn Ford - Service Center

They were easy to talk to and great customer service. Highly recommend using them for the best dealership around. Highly recommend using them for the best dealership around. More

I had my heated seat fixed last year. Once that issue was resolved, my ventilated seat stopped working which seems directly related to me. I need to use my supplemental insurance to deal Once that issue was resolved, my ventilated seat stopped working which seems directly related to me. I need to use my supplemental insurance to deal with this issue, which will cost me $100. I had the service department complete the diagnosis and order the part. I received a call that the part was in and brought my vehicle for the repair. After an hour and 40 minutes, I was told that the wrong part was sent. It seems to me that the parts should be inspected before scheduling service. It's now been an additional 3 weeks with no word on when this issue will be resolved. By the time I hear back, it will be winter and I won't need ventilated seats for months. Additionally, I've was told by Alphorn that a separate issue I have with the exhaust flex pipe isn't covered under warranty. I've had two different shops say that it is covered. I plan to use one of those shops for future work. More

Excellent service. Timely and efficient mechanical repairs. Personnel always very friendly. Highly recommend the dealership for automotive needs. Timely and efficient mechanical repairs. Personnel always very friendly. Highly recommend the dealership for automotive needs. More

There are reasons to question the honesty and integrity of this business. The vehicle that I purchased was misrepresented. There were preexisting issues that they refused to correct. The price on the final of this business. The vehicle that I purchased was misrepresented. There were preexisting issues that they refused to correct. The price on the final contract was not the agreed upon price. More

From purchasing, to servicing my vehicle, Alphonso Ford has been excellent in every way. I am very pleased. has been excellent in every way. I am very pleased. More

They are professional and courteous. Alphorn has skilled mechanics that repair all breaks. Sales department works well on sales. Alphorn has skilled mechanics that repair all breaks. Sales department works well on sales. More

They always make sure to take great care of my vehicle and thoroughly inform me about maintenance performed and maintenance recommended in order to keep my vehicle in great condition. and thoroughly inform me about maintenance performed and maintenance recommended in order to keep my vehicle in great condition. More

People at the service desk, very friendly and eager to help and willing to work around a person schedule help and willing to work around a person schedule More

Do not buy used vehicle from this place. Just bought used 2019 expedition. Four days later a/c quit working, took it in week later sat there for two hours to be told there a/c machine wasn’t Just bought used 2019 expedition. Four days later a/c quit working, took it in week later sat there for two hours to be told there a/c machine wasn’t working. Took it back was told that when we got flat tire it took out the a/c compressor which was Impossible because there is no damage to the underneath vehicle. Was then told there was a leak it was going to cost $1500 to fix. Took it to another dealership a/c still had vacuum so they never recharge ac or did a leak test. More

Quick, clean that's great service! They continued to take care of there customers! Thanks They continued to take care of there customers! Thanks More